1/5 Stuart H. 10 months ago on Google
This
place
is
a
scam.
It
recently
lost
1
star
and
is
about
to
lose
another.
So,
what
is
the
scam?
They
list
amenities
on
their
website
and
other
channels
such
as
Expedia
that
are
not
actually
available,
such
as
air
conditioning.
Because
no
one
works
at
the
hotel,
it
is
impossible
to
complain
or
get
any
assistance.
You
can
send
their
âhelpâ
number
an
SMS
(text
message)
and
they
will
eventually
respond
and
say
that
someone
is
coming
to
look
at
the
problem
or
fix
it,
but
they
never
show
up.
The
check-in
process
is
online,
good
luck
figuring
that
out
if
you
arrive
without
Internet
access.
I
made
a
reservation
for
two,
but
my
friend
could
not
make
it,
and
they
would
not
let
me
check
in.
The
system
required
photos
of
two
passports,
which
of
course
I
did
not
have.
I
had
to
cancel
my
reservation,
lose
a
one-day
deposit,
and
make
a
new
reservation
for
only
one
person.
Of
course,
if
I
knew
how
bad
the
rooms
were,
I
would
have
booked
somewhere
else.
The
rooms
also
do
not
feel
safe.
There
is
no
way
to
lock
the
door,
no
deadbolt
or
chain.
You
use
a
4-digit
code
to
unlock
the
door
and
just
pray
that
no
one
else
comes
in.
I
cannot
imagine
what
I
would
have
done
if
I
was
in
the
shower
when
housekeeping
entered
the
room.
The
location
is
also
bad.
It
is
just
far
enough
away
from
everything
that
you
want
to
see
and
do
that
it
turns
the
trip
into
a
big
hassle.
For
example,
the
Charles
Bridge
is
a
15
minute
walk
away
and
Old
Town
Square
is
20
minutes
away.
That
adds
an
extra
30-40
minutes
round-trip
just
to
step
outside
for
a
short
stroll
through
the
beautiful
parts
of
Prague.
2 people found this review helpful đ