Was so impressed with Dr Tran and Dr Amir that I’m not only a very happy patient, but I chose to make this my home away from home and chose to work here. As a very happy patient I know the doctors to be professional and excellent at what they do, and as an employee, I believe the team here to be exceptional humans with compassion and a willingness to help that rivals anywhere else I’ve worked! This is the best place to be! With the best team!

UPDATE TO THE ORGINAL REVIEW, PLEASE READ FOR YOUR OWN SAKE: Upon viewing this review shortly after I posted it, I was finally contacted by the owner, acting like they had no idea that I was still having trouble with my teeth. Almost like Tracey had kept it a secret, which I thought was very strange and unprofessional. They then asked me to come in to have Dr. Amir look at the botched job by Tracey. He instantly seemed to notice the problems and correct them accordingly, which Is what I expected the whole time. I required freezing, xrays, grinding with a belt like sand paper,as well as the rotary bit with different attachments. I was overall pleased with the work and attitude of Dr. Amir , until I started receiving calls about removing the review. 3 calls and they asked me in person before I left the appointment, if I could remove it. I said I would adjust it accordingly and depending on the ongoing service, may remove it completely in the future. I want to show an accurate review. The last time they called me back 15 minutes ago, saying that Dr. Amir was under the impression that he did the work in order for the review to be removed. Even though the entire time, they acted as if they were doing it in good faith, trying to make the situation correct from the original work that was done poorly. That's alarming to me as I expect work done wrong by the dentist to be corrected , regardless of reviews left. It has not even been a day and you're upset I haven't removed an accurate review. The receptionist seemed confused and uncomfortable. She reminded me several times it was coming from Mr. Amir. Very unprofessional, telling me to go to another dentist, acting as if there's nothing else he can do, when it's clearly about the review. He told me while I was there that I could come back 1 million times until I'm happy, but he was just being fake, acting for the review. Mr . Amir, you , sir, are an embarrassment to the word dentist, and you have a horrible attitude. No wonder they have good reviews. He's basically paying for them. Now, he's not willing to follow up on the corrections he performed and is directing me to another dentist, where I will be returning him the bill. If you want to risk your teeth with these bafoons, then go ahead, but don't say I didn't warn you! What a joke of a business. I will be reporting to the proper authorities. Original review: which Mr. Amir wanted removed , but now it's not even changing. Unfortunately. I had a horrible experience with Tracey. I had 3 fillings to be done. 2 right next to each other and anothersmall one. When I was finished getting the fillings, I noticed some very sharp edges on the teeth that were filled. I thought maybe she missed it. Booked an appointment to have her look at it( I couldn't just go in) because she's only there on Thursdays? How inconvenient for her patients. Worse off than that, my mouth has never felt right since. I've had clearance issues, which I've gone back for a total of 4 times, and her final action was that she's can't really do anything else. The problem was, she's not really taking my complaints seriously. I would expect a more serious approach , rather than just waving me off and proceeding to your next patient. Don't take a risk having her work on your teeth. She seems very young and obviously inexperienced. They're nice enough there , but unfortunately, they are not skilled or willing to listen to the patients. I won't be back and will find a new dentist. I can't risk going through this nonsense again. She seemed more willing to up sell items through my insurance rather than fix the problems she's created. Trying to ignore and doubt my complaints will not make it go away. Even charged my insurance for needing to go back for the clearance grinds, even though it was her fault. My mouth still feels off, I have to deal with this now. Not to mention this process with her , only being there on Thursdays, caused this to take over 12 months. It is completely unacceptable and embarrassing. It's almost like a clown show.

Amazing service,! staff were friendly and nice , very respectful. I felt very comfortable even though it was my first visit as a new patient. Dr Amir was super nice and professional. I will definitely recommend this clinic.

I visited the dentist recently and had a disappointing experience. The dental work displayed poor technique, causing discomfort during the procedure. To make matters worse, the subsequent customer service lacked empathy and failed to address my concerns adequately. Overall, not a pleasant experience.

My first experience at this office was for a dental emergency. After calling multiple, local offices to try and find a same day appointment, it was to much of my relief when the staff at Brantford Family Dental was able to quickly get me in that day. I found the level of care provided and the friendly staff to be so inviting that I decided become a permanent patient at the office. Dr. Amir and his staff do a wonderful job at providing the utmost care and I leave happy and content after each visit.

Excellent service! Had to get a new filing and crown, they did an excellent job. The staff and dentist's are always very knowledgeable and friendly, I would highly recommend this place

Excellent service, the best Dr. Ever . Dr. Tran is very knowledgeable and professional. I will recommend him to anyone. Thanks team 😊and Dr. Tracy to take care of my family 🥰

I Had my first appointment here yesterday (Nov 7th 2023) and I have to say I'm impressed from the very first phone call & appointment booking to the actual visit all the staff were super friendly and helpful. The Dentist was very knowledgeable and made sure that i was comfortable throught my root canal procedure. He was very kind and did a great job. I would highly recommend this dental centre for anyone looking for a new dentist in the brant county area. They are quick, friendly, knowledgeable and they offer direct billing to your insurance provider!

Dr. Amir is a great Dentist. He makes sure you are comfortable and are in as little pain as possible. The staff is also very good.

"I have been going to Dr. Azadeh and Dr Amir for dental care, and I must say they are an outstanding team. Both of them are not only incredibly nice and caring but also very trustworthy. I feel confident that my family's teeth are in the best hands possible. Not only are they skilled professionals, but they also prioritize patient comfort and ensure a positive dental experience. They take the time to explain procedures thoroughly, which really puts me at ease. Patricia, their receptionist, is a true asset to the practice. She is friendly, attentive, and detail-oriented. Managing appointments is effortless with her assistance, and she is always willing to accommodate any changes to our schedules with kindness and flexibility. Overall, I highly recommend this dental practice to anyone in need of exceptional dental care. Dr. Azadeh and her husband, along with their wonderful team, have made our visits pleasant and stress-free. It's evident that they genuinely care about their patients' well-being. Thank you all for taking such great care of my family's dental health!"

VERY DISAPPOINTED. I was on the phone with their dental hygienist about some concerns I had not understanding why my benefits are used up so quickly in the first month of the year ever since the new dentists took over the practice and requested to only deal with Tracy Tran. Once we hung up , she didn’t realize she accidentally called me again and heard her making fun of me and mocking me for my concerns. She finally realized and hung up. I called her back to call her out on it and told her I don’t appreciated her making fun of me when I have the right to ask about my benefits, she did not know what to say . VERY UNPROFESSIONAL