(Translated by Google) Terrible. The order came back 3 times. The orange juice was spoiled. He put sugar in one and left the other without. The chicken came raw, and when I say raw it is really raw, the way we see it in the supermarket. When he returned, he came to the point, and I asked for it well done. Even the waiter expressed shame. I suggest that in situations like these the manager come to the table to apologize and at the very least try to improve the customer experience in some way. Anyway, first and last experience. They called me to find out what happened, apologized and offered me a voucher to get around the experience I had. I haven't used it yet, when I use it, if that's the case, I'll review the comment. He went to the store on 409 south. The service is very good. Prepared and polite waiters. As for the quality of the food, it came as requested, but the taste is normal, nothing fancy. I think the brand's attitude was correct with the customer and I felt good about the treatment. (Original) Péssima. O pedido voltou 3 vezes. O suco de laranja veio estragado. Botou açúcar num e deixou o outro sem. O frango veio cru, e quando digo cru é cru mesmo, do jeito que vemos no supermercado. Quando voltou, veio ao ponto, sendo que pedi bem passado. Até o garçom manifestou vergonha. Sugiro que em situações como essas o gerente venha à mesa de desculpar e no mínimo tentar melhorar a experiência do cliente de alguma forma. Enfim, primeira e última experiência. Eles me ligaram para saber o que aconteceu, se desculparam e me ofereceram um voucher para contornar a experiência que tive. Ainda não usei, quando usar, se for o caso, revejo o comentário. Foi à loja da 409 sul. O atendimento é muito bom. Garçons preparados e educados. Quanto à qualidade da comida, veio do jeito solicitado, mas o sabor é normal, nada de mais. Acho que a atitude da marca foi correta com o cliente e me senti bem com o tratamento.

I ordered the minced meat (Ifood) advertised with 200g of meat. Total fraud! It was less than half of the meat. Weighing it with the farofa, it practically reached 100g. I called several numbers for the restaurant, but no one answered. I called the mall and the security guard tried to give my number to the restaurant, but no one called me. In short, I paid R$61.00 per dish, practically, without meat. Update: later in the afternoon, the manager called, apologized for what happened and sent a new dish. I thought it was cool that he called, so I raised my rating from 1 to 3 stars.

(Translated by Google) Unfortunately Marvin stopped making good burgers a while ago. The hamburger's appearance was worse than McDonald's; overcooked meat; dry, bland burger; a sauce or succulence is missing; bread all kneaded and very reasonable quality. Without ketchup/mustard it would have been impossible to eat it. This was the second and last chance I gave a Marvin burger. It's a shame this historic BSB burger place has dropped so much in quality. Note: my rating is ONLY based on the hamburgers (which were delivered by iFood and the delivery was fast and careful. All criticisms are due to the poor quality of the hamburger itself). (Original) Infelizmente o Marvin deixou de fazer bons burgers há um tempo já. Aparência do hambúrguer tava pior q do McDonald's; carne muito passada; burguer seco, sem graça; falta um molho ou uma suculência; pão todo amassado e beeem razoável de qualidade. Sem ketchup/mostarda teria sido impossível comê-lo. Essa foi a segunda e última chance que dei a um burger do Marvin. Uma pena essa hamburgueria histórica de BSB ter caído tanto de qualidade. Obs: minha avaliação é APENAS baseada nos hambúrgueres (os quais foram entregues pelo iFood e a entrega foi rápida e cuidadosa. Todas as críticas são decorrentes da má qualidade do hambúrguer em si).

The restaurant has delicious dishes. The service leaves something to be desired. We ordered a sugar free juice due to dietary restrictions (diabetes). They sent a juice with little sugar. We questioned the waiter who was extremely rude. After waiting 30 minutes for the dish, we discovered that it had not been ordered from the kitchen. In the end they still wanted to charge for the wrong juice. The space on the mall's balconies makes meals and happy hour super enjoyable. But they need to improve service.

Despite not being Marietta's flagship, the crepes are delicious and well served. As for Marvin's sandwiches, there's nothing special about them. They're not bad, but nowadays there are many better ones out there. The service was ok, but it took a while for the orders to come out and there was only one other couple in the restaurant. A cool point is that they have a loyalty system that, with the points accumulated, can be exchanged for products from the establishment.

Terrible, the quality of the products has dropped a lot for a long time, but today I ordered salmon with cream cheese and salad and it was very small and with an almost transparent slice of salmon. Lack of respect, they set the price, we pay and they don't deliver the product the way it should be. Zero rating for this company. All units are like this, terrible.

Excellent food! Excelent reception! Very pleasant atmosphere! Marietta is synonymous with tradition in Brasília! I've been a customer practically since its founding in the 80s!

I'm currently sitting for 30 minutes waiting for a juice. The waiters took a while to serve me, then they just gave me the menu and disappeared. Adding the 30 minutes waiting time for the juice plus the time I arrived, it must have taken me 45 minutes to have a juice. And it's not the first time and it only happens at the shopping mall terrace. Terrible service, horrible experience, luckily the juice and the salad are delicious and you won't easily find another one in the mall, otherwise I would never step foot in this Marieta do Terraço again.

Top notch hamburgers, had a great time with my Daughter

Bad experience. We were not served quickly, we ordered grilled food and after a while they informed us that it would not come out. Lots of disorganization in service. The bill was high. Without explanation, we were misled regarding the menus. No one explained that there are 3 menus.

(Translated by Google) I arrived, sat down at a table and fifteen minutes later I got up and left, as no one came to assist me, I felt like a ghost. The food there is good, I've eaten there again, but it was the worst experience I've had, sitting at a table and not being served. I considered it a huge disservice. I wouldn't want anyone else to go through the same experience. Unfortunate. There is a need for staff retraining, so customers will be turned away (Original) Cheguei, sentei em uma mesa e, quinze minutos depois levantei-me e fui embora, pois ninguém veio me atender, me senti um fantasma. A comida de lá é boa, já comi outra vez lá, mas foi a pior experiência que tive, sentar em uma mesa e não ser atendida. Considerei um descaso imenso. Não gostaria que outra pessoa passe pela mesma experiência. Lamentável. Há necessidade de uma reciclagem do pessoal, dessa forma vão afastar os clientes

Excelente atendimento da Francisca, muito obrigada! Acho que o ponto da massa do gnocchi poderia estar um pouco melhor, mas o molho estava muito bom. Meu pai pegou o buffet de saladas, que ele adora! Bom demais.

Eu confesso que estava um pouco pessimista porque ia assistir um filme e só tinha uma hora pra pedir e receber e que surpresa boa! Chegou rapidão, a comida tava simples e gostosa e ainda pagamos rapidão e sobrou até tempo para agradecer quão bom foi o serviço. Curti demais! Bem melhor do que a outra experiência que eu tive no Casa Park. Parabéns a todos os envolvidos!

(Translated by Google) I had never been there and I thought it was fabulous. Clean and pleasant place. Super polite and helpful staff. My order took a while, but nothing that disturbed the routine. Wonderful juice and sandwich...would order 10 more of them again. I liked this first impression of the place and I can already imagine the return. (Original) Nunca havia ido e achei fabuloso. Local limpo e agradável. Funcionários super educados e solícitos. O meu pedido demorou um pouco, mas nada que atrapalhasse a rotina. Suco e sanduíche maravilhosos...pediriam mais 10 deles novamente. Gostei dessa primeira impressao do local e ja imagino o retorno.

(Translated by Google) We ordered crepe and sandwich and they were good. However, it took a while for the order to arrive. I want to test it again to be sure of my assessment. (Original) Pedimos crepe e sanduíche e estavam bons. Porém achei um pouco demorado pra chegar o pedido. Quero testar outras vezes pra ter certeza da minha avaliação.

Mais um lugar para Dudinha & Chico curtirem um almoço em família... Os executivos de picadinho e filé de coxa e sobrecoxa caíram muito bem...

The restaurant is located in the shopping square, in an open and well-ventilated space. The menu is separated into two: Marietta, which has lighter and healthier dishes, and you have options from a variety of salads (including making your own) to crepes. And there's Marvin, which are heartier dishes, from burgers to cooked dishes. On the day, I ordered chicken with shitake sauce, which came with salad and white rice. The flavors were very good. My friend ordered Charlies, which is colorful rice, with egg and grilled chicken. Service ok, no highlights. Good place for a weekday executive lunch vibe or to eat sporadically while visiting the mall.

Terrible service at the terrace store both in person and via iFood! Even though the food was good, it wasn't worth it! Personally, I waited around 15 minutes and no one came to the table, I had to get up (detail: empty house, photo below). Through iFood, the delivery guys don't come, I contacted the store, which didn't take a position.

(Translated by Google) As usual, I have no luck on Marietta. The day I was there the service was not good. Also very time consuming to serve. When it comes to paying, where are the employees... (Original) Como sempre, eu não tenho sorte no Marietta. No dia que estive no local o atendimento não foi bom. Também muito demorado para servir. Na hora de pagar, cadê os funcionários...

Minha crepe veio com o recheio gelada e fria a massa...o hambúrguer da minha filha estava bom e o prato montado do meu marido veio com o frango Cru (ele voltou o dele )...Eu comi uma parte da minha "borrachinha" estava intragável, como não volto comida pra cozinha...só lamentei...agora entendo pq eles fecharam o Marvel e ficou só marieta...E os outros restaurantes lotados na hora do almoço e ele vazio...Agora caiu a ficha...só gostei do garçom era educado que é raro nos outros marietas...A tendência qdo cliente não gosta e não voltar...pedi pra avisar ao gerente que não estava, 🤐 mas informei pro garçom pela leitura facial, o ambiente de trabalho não deve ser bom..Fica o alerta, se vc quer Marieta o melhor é o do Casa Park, lá nunca tive problemas...

(Translated by Google) It was horrible I went to pick up a takeaway order I waited thirty minutes for the order then I asked why it took so long the girl who answers me simply replied here and just like that when I went to take the customer's order I said the customer code I left I showed it to her she turned around She said to me that she was a sega that she didn't know how to read that if I didn't mention the name of the customer, she wouldn't release the order because of having waited thirty minutes, a 15cm loaf of bread just thought she had the right to do this joke, all of us working my indignation for which agent is doing a job for the restaurant and is treated like this (Original) Foi orrivel fui retirar um pedido para viagem fiquei trinta minutos esperando o pedido aí questionei por que demorou tanto a moça que me atende simplesmente respondeu aqui e assim mesmo quando fui pegar o pedido do cliente falei o código do cliente dei sainda mostrei pra ela ela virou pra mim falou q era sega que n sabia ler que se eu não falace nome do cliente ela n ia liberar o pedido de pois de ter esperado trinta minutos simplesmente um pão de 15cm achou no direito de de fazer essa palhaçada toda agente trabalhando minha indignação por que agente tá prestando um trabalho para o restaurante e e tratado assim

Pouca disponibilidade dos garçons. Pedido veio um pouco errado (faltaram alguns itens na salada)

Estava em trânsito em Brasília. Fui ao shopping para almoçar. Não conhecia nada. Escolhi esse restaurante pela atitude e excelente atendimento do garçom Alan. O preço é um pouco elevado, entre 50-100/pessoa, mas os pratos são gostosos e bem servidos.

(Translated by Google) It got a lot worse. Dish served with raw potatoes. The famous salpicão salad doesn't come with apples (I don't know why they took it out, wasn't it a traditional dish?). Bad beer. Reasonable service. I do not recommend (Original) Piorou muito. Prato servido com batatas cruas. A famosa salada de salpicão não vem com maçãs (não sei pq tiraram, não era um prato tradicional?). Chope ruim. Atendimento razoável. Não recomendo

(Translated by Google) Excellent service and quality products! Highlights for Isa the waitress, wonderful, impeccable service, and for João, manager, who is extraordinary in his attention to the details of the orders, about food restrictions that involve the preparation of juices, sandwiches or dishes, in addition to welcoming and listening to the needs of the client! They are welcoming! Very good staff from the kitchen to the table! Thanks! We will remain customers! We wish you success! (Original) Excelente atendimento e produtos de qualidade! Destaques para Isa garçonete, maravilhosa, atendimento impecável, e para o João, gerente, que é extraordinário na atenção aos detalhes dos pedidos, acerca de restrições alimentares que envolvem a elaboração dos sucos, sanduíches ou pratos, além de acolher e ouvir a necessidade do cliente! São acolhedores! Equipe muito boa desde a cozinha até a mesa! Obrigada! Continuaremos clientes! Desejamos sucesso!