A lack of respect for the cancer patient. We were instructed on the phone to arrive at 5am to open the form on the day of surgery. Reception opens at 6am. Waiting for an hour for reception to open, in the dark, on the day of surgery is the end of the sting. Lack of consideration for the cancer patient!

Exelente . Cancer Research and Treatment Center, being a world reference in the sector

My mother had a small surgical procedure in this unit and, shortly afterwards, tests. Everything worked. However, the bone densitometry machine broke, which caused some delay. However, at the same time they called the technician who, apparently, is there, and soon the device was working again. If it were somewhere else, they would send the patients away because it would take days to repair the device. The only comments to make are that parking and the Bauducco food truck, the only establishment to eat there, are very expensive. I ate a mini pie and a hot chocolate and spent 35 reais on that alone.

My mother has been undergoing cancer treatment at this "reference" Medical Center for 3 or 4 months. The truth is that we are having a terrible experience treating her cancer. It's very stressful and frustrating 1. They change appointment and exam dates and times at short notice and while we are already in the hospital. We leave home at 4am to get there before 7am, when we arrive they tell us that the procedure time has changed to 10am or 12pm, and we have to be fasting 2. Nurses in general are not prepared to care for patients, they provide terrible service, they do not pay attention to the patient's medical records and when the patient sees something missing from the treatment and speaks out, they simply ignore the patient and continue doing their work without caring. import with medical record details My mother was being treated at Beneficência Portuguesa in Vergueiro, but the treatment changed and we had to go to AC Camargo. The difference in standardized processes, planning and care that professionals have for patients is quite large, unfortunately.

Os médicos são profissionais excelentes, a equipe é maravilhosa. Já o atendimento e organização da unidade Pires Motta estão entre os piores ja vistos, hoje mesmo estou há exatamente DUAS HORAS aguardando atendimento que tinha sido AGENDADO pro meu pai, mas nao surpreende, pq nunca vim nessa unidade pra esperar menos que 1h30. Chega a ser desrespeitoso. Meu pai é paciente oncológico, tem horários pra comer, uma rotina e quando vem aqui é essa demora. Chega a parecer espera de SUS.

Yesterday, 10/31, appointment scheduled for 3 pm with an endocrinologist. I arrived at 1:50 pm, and it took me 40 minutes just to “register”, because they ask you to arrive half an hour in advance. Consultation from 3pm, service at 4pm. It wasn't just this appointment that was late, I've been there 2 other times and the delay is always 1 or 1 and a half hours. I think it's disrespectful to the patient.

(Translated by Google) Great! Impeccable hospital in every way, medical staff, nursing staff, receptionists, cleaning staff, valets.....Congratulations to everyone who is part of the Pires da Mota unit. I do treatment in the Cutaneous Oncology sector and I had never been through such an attentive and competent team, by the way, I only had the correct diagnosis due to everyone's professionalism and competence. (Original) Excelente! Hospital impecável em todos os sentidos, equipe médica, enfermagem, recepcionistas, funcionários da limpeza, manobristas.....Parabéns a todos que fazem parte da unidade Pires da Mota. Faço tratamento no setor de Oncologia Cutânea e nunca tinha passado por uma equipe tão atenciosa e competente, por sinal só tive o correto diagnóstico devido ao profissionalismo e competência de todos.

Péssimo local, agendam consulta em determinado horário, chegamos 30 mim do horário combinado, mas dão um enorme chá de cadeira, médicos são bons, mas o atendimento é um lixo.

(Translated by Google) It is one of my prides of being from São Paulo. Always very well attended, modern unit. Caring doctors. They also serve a wide range of agreements (Original) É um dos meus orgulhos de ser paulistano. Sempre muito bem atendido, unidade moderna. Médicos atenciosos. Atendem uma ampla gama de convênios também

Hospital lindo, funcionários atenciosos, mas infelizmente deixa a desejar na espera do atendimento. Tinha consulta agendada com dermatologista e fiquei esperando mais de 3 horas para ser atendida. Acho uma falta de respeito com os pacientes principalmente de pessoas que vem de longe que é o meu caso.

(Translated by Google) I need to emphasize how well received and attended I was by all the employees of this A.C. Unit. Camargo! I was at the Unit located in R. Pires da Mota to accompany my sister in a surgery (04/01), and all, ALL the employees received us very well! The service is unique, in addition to sensitivity and empathy for all patients! I saw the care of my sister in the pre and post op, congratulations are all! Surgical team, nurses and nursing assistants, my sincere thanks! God bless you all!! ❤ (Original) Preciso ressaltar o quão bem recepcionada e atendida eu fui por todos os funcionários dessa Unidade do A.C. Camargo! Estive na Unidade localizada na R. Pires da Mota para acompanhar minha irmã em uma cirurgia (01/04), e todos, TODOS os funcionários nos receberam muito bem! O atendimento é ímpar, além de sensibilidade e empatia por todos os pacientes! Vi o cuidado com a minha irmã no pré e pós operatório, estão todos de parabéns! Equipe cirúrgica, enfermeiros e auxiliares de enfermagem, meus sinceros agradecimentos! Deus abençoe a todos!! ❤

A nova unidade ficou 6 estrelas. ☆☆☆☆☆☆ Já me trato/faço acompanhamento no AC Camargo desde 2012, também na unidade Antônio Prudente; posso afirmar com certeza que são os lugares com atendimento mais humano por onde passei.

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Médicos e tratamento excelentes. Já as consultas… nunca menos de 1h30/2h esperando atendimento AGENDADO… E ainda cobram pelo cafezinho!?

Excellent service. Humanized and very efficient.

It has been excellent for 5 years that I have been providing medical care there, all the professionals are very involved with the patients, as well as the other employees

They accept hair donations, I don't know much but a beautiful, clean place with kind people must be a good place to receive treatment.

very good service, from parking to the snack bar

Excellent doctors, who during the consultation look you in the eye, talk about the subject that brought you to the consultation, giving you confidence.

Clean environment, friendly people/staff and a great experience for MRI. Congratulations to the entire Diagnostic Medicine team!

5-star hospital from the parking lot entrance Reception, smart elevators, somewhat slow service but it's worth it as it has the best doctors in Latin America. Oh, the welcome is great. Private consultation great price! It accepts some agreements and the SUS is super restricted, there are never any vacancies as they have been reduced! Anyone who needs cancer treatment, this is one of the best hospitals

Delay in the first service. To open a form.

Excellent hospital, great facilities, excellent professionals,

I just have to thank Dr Lilian Fraianella and her team for the surgery carried out on 01/04/24. Today I spent with Dr Felicia, an oncologist, a wonderful, sweet, attentive and very friendly person. Excelent reception. Gratitude!

Nothing to declare, I just think parking is super expensive, the prices they charge are very clueless

Lack of respect and ethics!! Dr. Angélica Bogatzky Ribeiro, gynecologist, left without giving any explanation, without even asking if she had patients waiting for her!!!! The appointment was even rescheduled by herself!!!!

Always great

Hospital de Excelência na atenção ao Paciente, desde (Admnistrativo) > Agendamento para Consulta, Cirurgia e Pós cirurgia excelente,,, nada falha. Técnico >>>Atendimento médico, cuidado com o paciente, Exames,Cirurgia e Pós cirurgia, excelentes e atitudes Preventivas, Diagnóstico e Pró-ativas refletem a atenção aos pacientes. Parabéns

Fiz o pagamento quinta feira dia 26/10 da consulta particular de 1130 reais, em 48 horas uteis deveriam entrar em contato para agendar, já liguei 4 vezes, disseram que iriam ligar em seguida. Não ligaram! Dei dois números de telefone para p cadastro, ninguém ligou. Hoje é dia 31/10. Para uma consulta no valor de um salário mínimo nacional, esse é o pior atendimento que existe!

Lamentável, um edifício tão bem construído não terem planejado uma lanchonete ou restaurante, pois com a demora no atendimento entre consultas e exames, não tem alternativa para alimentação.

(Translated by Google) WONDERFUL SERVICE!!! A PROFESSIONALISM AND INDESCRIBLY DEDICATION !! THANKS TO THE SURGICAL TEAM OF DR. IVAN AND THE PROFESSIONALS KARIN PAVANI, PATRICIA S. RIBEIRO AND THE WHOLE TEAM!!! THE BEST HOSPITAL I EVER KNEW!!!! (Original) ATENDIMENTO MARAVILHOSO!!! UM PROFISSIONALISMO E DEDICAÇÃO INDESCRITIVEL !! AGRADEÇO A EQUIPE CIRURGICA DO DR. IVAN E AS PROFISSIONAIS KARIN PAVANI ,PATRICIA S. RIBEIRO E TODA EQUIPE!!! O MELHOR HOSPITAL QUE CONHECI!!!!

(Translated by Google) This hospital is great at caring for patients, they do surgery and treat everyone's health (Original) Esse hospital é ótimo em atendimento de pacientes,fazem cirurgia e tratamento da saúde de todos

(Translated by Google) Reference hospital in cancer treatment in Brazil and worldwide. (Original) Hospital referência no tratamento contra o câncer no Brasil e no mundo.

(Translated by Google) All new! Large windows, modern and very beautiful interior and the best: with AC QUALITY AND AC CAMARGO SERVICE PATTERN. In this tough fight against cancer, having such a structure at the service of the population is proud to be Brazilian. A coffee would be nice ... dinner would be nice. (Original) Tudo novo! Amplas janelas, interior moderno e muito bonito e o melhor: com a QUALIDADE E PADRÃO DE ATENDIMENTO AC CAMARGO . Nesta dura luta contra o câncer, ter uma estrutura dessa a serviço da população é de dar orgulho de ser brasileiro. Um cafezinho seria bom... uma cafeteria seria legal.

(Translated by Google) place specializing in cancer treatment, reference in the treatment, the better not to have the disease, but as we are with the disease, wonderful to do the treatment at the hospital, a shame not to be accessible to everyone. (Original) Lugar especializado em tratamento de câncer, referência no tratamento, o melhor seria não ter a doença mas já que estamos com a doença, maravilhoso poder fazer o tratamento nesse hospital, uma pena não ser acessível a todos.

(Translated by Google) Very well attended, trained and very attentive professionals. New building very well equipped. (Original) Muito bem atendida, profissionais capacitados e muito atenciosos. Novo edifício muito bem aparelhado.

(Translated by Google) This unit does not have any type of cafeteria / restaurant / cafe, both for the patient being treated and for the caregivers becomes a torture due to the delayed examination and consultation. (Original) Esta unidade não possui nenhum tipo de lanchonete/ restaurante/ café , tanto para o paciente em tratamento quanto para os acompanhantes se torna uma tortura devido à demora da feita de exames e consultas.

(Translated by Google) All professionals attending with courtesy and attention. Clean and organized facilities. differentiated pattern. I was very pleased! (Original) Todos os profissionais atendendo com cortesia e atenção. Instalações limpas e organizadas. Padrão diferenciado. Fiquei muito satisfeita!

(Translated by Google) Excellent place, amazing service. (Original) Excelente lugar, atendimento incrível.

(Translated by Google) A well structured hospital clean fast care and agile educated professionals. Great Doctors My wife was met by Dr. Solange and Dr. Ricardo resident doctor were very cordial both. (Original) Um hospital bem estruturado limpo atendimento rápido e ágil profissionais educados. Ótimos médicos minha mulher foi atendida pela Dra Solange e o Dr.Ricardo médico residente foram muito cordial ambos.

(Translated by Google) Good access place with parking. Great service (Original) Lugar bom acesso com estacionamento. Ótimo atendimento

(Translated by Google) Excellent service from all employees from the concierge to the doctor's office. (Original) Excelente atendimento de todos os funcionários desde a portaria até consultório médico.

(Translated by Google) It was always very well attended, I never saw any patient complaining about the service at and excellent. Congratulations to all the doctors and staff at this hospital. (Original) Sempre foi muito bem atendida nunca vi nenhum paciente reclamando o atendimento na e excelente. Parabéns a todos os médicos e funcionários deste hospital.

(Translated by Google) New, large and modern hospital. But it takes at least 30 minutes just to open the attendance form. (Original) Hospital novo, grande e moderno. Mas leva pelo menos 30 minutos apenas para abrir a ficha de atendimento.

(Translated by Google) My wife came to do some exams and the service is great, all with the latest technology, the parking is valet and oddly enough it is cheap, R $ 10.00 for 2 hours and + R $ 4.00 if you exceed. (Original) Minha esposa veio fazer alguns exames e o atendimento é ótimo, tudo com tecnologia de ponta, o estacionamento é com manobrista e por incrível que pareça é barato, R$ 10,00 por 2 horas e + R$ 4,00 se exceder.

(Translated by Google) We always have to look for improvements. (Original) Sempre temos que buscar melhoras.

(Translated by Google) Exceptional, since the reception. (Original) Excepcional, desde a recepção.

(Translated by Google) Excellent service (Original) Excelente atendimento

(Translated by Google) Of excellence (Original) De excelência

(Translated by Google) Wonderful, excellent structure, the same quality of excellence of the other hospital AC Camargo of Antônio Prudente. (Original) Maravilhosa, estrutura excelente , a mesma qualidade de excelência do outro hospital AC Camargo da Antônio Prudente.

(Translated by Google) Excellent building, doctors and nursing, grade 10 (Original) Excelente o prédio, médicos e enfermagem, nota 10

(Translated by Google) Humanized Professionals (Original) Profissionais Humanizados

(Translated by Google) Attention, respect and professionalism. (Original) Atendimento, respeito e profissionalismo.

(Translated by Google) New hospital unit. Everything is very nice, clean, modern and well organized. Elevators are huge and fast. First-class service and beautifully designed reception room with panoramic windows overlooking the city centre. A beautiful garden outside that also serves as a waiting space. Excellent accommodation. I had a great impression of that first experience. (Original) Unidade nova do hospital. Tudo muito bonito, limpo, moderno e bem organizado. Os elevadores são enormes e rápidos. Atendimento de primeira e sala de recepção com um lindo design, com janelas de vista panorâmica pro centro da cidade. Um jardim lindo na parte externa que também serve como espaço de espera. Excelentes acomodações. Tive uma ótima impressão dessa primeira experiência.

(Translated by Google) It is the newest unit of this Center that is a reference in the treatment of cancer. The building is not fully occupied yet. The treatment given to patients is excellent. The facilities are modern and create a pleasant ambiance, such as the main waiting room with a panoramic view. (Original) É a unidade mais nova deste Centro que é uma referência no tratamento do câncer. O edifício não está totalmente ocupado ainda. O tratamento dado aos pacientes é excelente. As instalações são modernas e criam um ambiente agradável, como a sala de espera principal com uma vista panorâmica.

(Translated by Google) I don't know a better hospital. Grade 10, from the valet, through the reception until the medical team arrives. I have always been treated very well and the hospital is extremely clean and organized. I recommend. (Original) Não conheço hospital melhor. Nota 10, desde o manobrista, passando pela recepção até chegar a equipe médica. Sempre fui muito bem tratada e o hospital é extremamente limpo e organizado. Recomendo.

(Translated by Google) My assessment refers to the time we spend waiting to perform the breast ultrasound exam , most of the time I wait more than 30 minutes after the scheduled time And this happens frequently, today it is repeating itself. Need to improve . I think it's disrespectful. (Original) Minha avaliação é referente ao tempo que ficamos esperando para realizar o exame de ultrassom das mamas , na maioria das vezes fico esperando mais de 30 minutos após o horário agendado E isso acontece com frequência, hoje mesmo está se repetindo. Precisa melhorar . Acho um desrespeito.

The problem with this unit is the delay in care, the delay is absurd, for example on the 10th floor, even when it is almost empty, it takes a long time for nursing and plastic surgery care....not to mention the exams, there is a lot of delay too, despite having excellent doctors, the issue of on-time care needs to be reviewed, since the hospital asks you to arrive in advance, but there is no point in arriving early and waiting 2, 3 or even four hours to be seen.... there is a lack of respect for the staff. patients, because they don't even give us satisfaction.

Good service at the reception, the people are super polite, the doctors are super attentive and polite

I recommend the place to anyone who needs it.