Stopped in yesterday evening and I was browsing trying on a jacket. but, found a pair of AWESOME teal chino shorts for $50. Alex who has helped us before She told me they have a fitting room which I never knew that before. I've been shopping there for several years and no one has ever informed me about that. Love Alex's customer service and her kindness!!! Thank you so much!!! 🙏🏻🤙🏻♥️

We came to the Brea location on November 27th to do some shopping. I wanted to be there as soon as they opened. We were welcomed by all the associates who were ready to help. A HUGE THANK YOU to Sophia, Cassie and another girl whose name (maybe Lily) I forgot, sorry. All three girls were Amazing helping not only us with shoe sizes but a bunch of other people. Within 20 minutes being there, it was already super busy. They always had a smile on their face and didn't complain if we kept asking for different shoe sizes or styles. This is my favorite Vans location. Thank you all for what you do, we appreciate you.

Everyone was really helpful and courteous and found what I looking for

Such a great store! I rushed in there 5 minutes before closing to grab a jacket. I didn't feel rushed and the employee complemented the choice of jacket I chose. Super nice environment and great employees definitely shopping at this location more often.

Great and fast service getting help with the shoes, but checking out took forever...

I came in not knowing what I wanted, and an employee named Hector, set me up with the perfect pair. He was extremely nice, and informative, so I'd know exactly what I want before I come in again. And I'll definitely be coming in again.

The staff was friendly and helped me find the right shoe for me. I was happy with my purchase.

If it was an option to give 0 stars i would!! They lack customer service, they’re rude and they all looked like they hated their life! No one came up to me to ask for a size i had to go to them and they weren’t even busy!! Will never return again! WHO EVER IS THE MANAGER TRAIN YOUR PEOPLE BETTER OR HIRE NEW PEOPLE!