4/5 Mandy j. 8 months ago on Google
Hello
me
and
my
partner
bought
a
Boss
watch
from
Ernest
Jones
in
Trafford
centre
for
my
partner’s
dad,
We
managed
to
get
a
price
match
which
they
accepted.
we
wanted
to
get
it
engraved
but
we
was
running
out
of
time
on
our
day
so
we
managed
to
go
back
to
the
store
the
following
Friday
to
get
the
watch
engraved.
We
had
a
lovely
lady
Donna
who
looked
after
us
on
these
two
occasions,
we
wanted
on
the
back
of
the
watch
to
say,
Happy
80th
Dad,
Steve
and
Mandy.
But
the
engraving
was
wrong
and
the
80th
wasn’t
on
the
watch
then
the
man
found
somewhere
to
put
the
80th
but
it
didn’t
look
right
we
ended
up
getting
free
engraving
but
we
went
home.
We
thought
about
it
for
a
week
to
see
what
we
was
going
to
do,
so
we
decided
to
call
head
office
and
get
it
sorted.
And
we
got
put
through
to
a
resolver
a
lady
named
Stacey
she
listened
to
me
and
then
decided
to
get
us
a
replacement
and
redo
the
engraving,
we
finally
got
the
watch
and
although
the
engraving
was
not
dark
like
the
other
watch
and
the
engraving
was
slightly
smaller
it
was
a
massive
improvement
when
compared
the
the
other
watch.
Stacey
was
very
good
by
sorting
out
the
whole
process
and
now
we
feel
much
happier
and
we
have
a
lovely
gift
for
my
dad’s
80th
birthday.
Thank
you
Stacey
Steve
and
Mandy