Not the most friendly of environments. Some staff arrogant bordering on rude. Staff sitting out the front of the store smoking. Otherwise good range and butcher and pharmacy next door..

Just your basic coles. Has most things, but not all things. Parking greatly improved and now has 150kw fast chargers so your car will be well charged after only a quick shop.

The store is fine. Staff are a mixed bunch, some are over the top happy, others are a bit quiet/lacking social skills which probably comes across as a bit rude to some. I think they all do alright and seem to function like a good team. Food except bread always seems to be fresh and plenty of variety and stock.

Online shopping here is a bit of a nightmare compared to other Coles outlets. Always get a minimum 3 'out of stock' notifications about an hour before pickup (today there were 5!). On several occasions I have collected fresh salad bags (at 6pm) with an expiry date for that day, and they always take ages to bring your shopping out the side door. I am sure this is not the fault of individual staff, who always look busy and apologetic, but I think their systems need polishing up a bit. Now prefer to go out of my way and collect from elsewhere. Even though it's further, it works out much better and saves time in the long run.

Less stressed store than Mount Barker Coles. Could be better stocked with baked buns etc and car park in too steeply sloped for elderly patrons to manoeuvre their trolley to their cars

Bridgewater Coles have cut down on checkout staff and when I last went there last week during the day, you either had to check out yourself or go through the express. Therefore our family has started shopping at Aldgate Foodland, Woolthworths Stirling or ALDI Stirling who actually provide service.

Very poor customer service by not opening checkouts....Going to foodland..much better managed...

Goated supermarket. Very good for the weekly shop, helpful staff

There were hardly any checkouts open, no 12 items or less aisle so I had to use the self serve checkouts. That was terrible, makes it easy to decide to shop elsewhere. I can understand why people steal from those self serve checkouts. I used to like Bridgewater Coles, the staff are good, but if you don't have checkouts with people I will shop elsewhere.

I was very disappointed today. I’ve decided to drop in on the way home and get a few things I didn’t really need but were going to use Soon. a leg of ham for $68, bag of onions for about $3, 2x blocks of cheese at $70 a kilo (I didn’t even look at the actual $, but it must’ve been at least about $30 or something), a double adapter for the PowerPoint and an impulse buy, which was some shortbread where the picture of an EH Holden on the front (again, I didn’t even look at the price). On the way out I saw still in their clearance section a fan forced Air oven which they had for about I think $95 and it had been sitting there for I reckon at least the last three or four weeks so I thought maybe I’ll grab that too, but maybe they could do a better on the Price. I was gonna ask if they could do it for $85. I went to the service desk and their attendant was standing there, cutting up pricing tickets. I stood there for around 2:30 minutes. She was facing my direction and very aware that I was there, but not once did she look up and acknowledge me. Didn’t say, I won’t be a minute or smile and give me a finger in the air or something to say, I’ll just be a tick. I felt completely unacknowledged and she went about trimming with scissors, the hands off the cardboard pricing tabs or something; on at least two ends. Yes it was obviously a necessary job, but I felt very unimportant. I dumped my stuff on the counter and just walked out. I’m giving them two stars, because at least they had the stuff, but if it was only down to the Sevice this is not the way to treat customers, I’ve been buying from Coles at Bridgewater since 1988. Only they just lost Customer. This person was on the checkout service desk and express check out (at which there were no other customers) at 2:40 this afternoon which is Sunday, 3 December. I recommend some training so she doesn’t burn other customers like this.. PS, my partner works at Coles and this isn’t how to do it

Better than your average Coles. It's not new but it's large, plenty of space between isles, car park is right outside, and the overall atmosphere is less rushed than the next nearest (Mount Barker or Burnside).

I mean, it's a Cole's supermarket. If you've been in one, you've been in them all. This one has got 4 paid EV chargers in the very large carpark which is nice however.

It used to be OK when stirling Woolworths was open but now that's burned down I frequent here but am starting to not want to as it seems everytime I come here there's tons of people and only 3 checkouts open or today I came in and the express lane had a lady with half a trolley full of stuff chatting away with her friend the lady serving .... I come from a retail background and it's disappointing to see this happening and I'm not alone I know a few others with similar complaints

Bad customer service and always under staffed. Never have the right stock or doesn’t have enough stock. Click and collect is absolutely horrible and needs to actually accept an order and do it.