1/5 M. W. L. 1 year ago on Google
In
March
2022,
my
wife-to-be
booked
6
rooms
here
for
family
and
friends
to
stay
the
night
to
celebrate
our
wedding
in
August
2023.
We’d
booked
a
nearby
restaurant
for
our
meal
and
paid
a
substantial,
non-refundable
deposit
for
the
meal.
Subsequently,
the
Bridport
Arms
went
into
new
ownership
and
issued
a
statement
on
Facebook
to
announce
refurbishment
of
the
rooms
which
would
take
6
months
(June/July).
At
around
the
same
time,
they
emailed
us
to
say
that
they
were
cancelling
our
booking
due
to
refurbishment
of
rooms
which
would
be
completed
“at
some
point
this
year”.
My
wife-to-be
emailed
them
to
explain
the
situation
and
received
a
short,
sharp
response
containing
no
acknowledgement
or
apology.
She
tried
to
find
replacement
accommodation
but
all
local
accommodation
was
already
booked
up.
With
nowhere
for
6
families
to
now
stay,
we
have
had
to
cancel
our
meal
booking
at
our
chosen
restaurant
which
has
resulted
in
the
loss
of
the
non-refundable
deposit.
And
in
pointing
this
out
to
the
Bridport
Arms
by
way
of
Trip
Advisor
and
Facebook
reviews,
the
Bridport
Arms
have
simply
had
her
reviews
deleted.
This
is
cowardly
behaviour.
It
leads
one
to
wonder
whether
they
were
refurbishing
the
rooms
with
a
view
to
increasing
the
price,
and
cancelling
our
booking
because
they
knew
they
could
re-advertise
the
same
rooms
at
a
higher
price
than
that
which
we
we’re
going
to
pay
under
the
previous
booking.