Absolutely disgusting behaviour from one of the girls. Claimed she asked us if we wanted sugar in our drinks when she didn’t ask at all. We went back to ask if they can remake it as we are diabetic and can’t have sugar. she got angry at us saying she did ask us and that we should’ve told her when it’s her job to ask us about sugar and ice level. We wasted money on drinks only for them to be thrown away by the girl as she couldn’t be bothered to make us new ones. Do better honestly.

Very good and nice service from team today. They give me free bubble from my loyal customer card, very nice which is gong cha at suffer Paradise and Pacific Fair in Gold Coast as always try to avoid to do for customers even regular customers. Thank you

Revisit again after a month 10/9, the new staff you had was very impolite. On my second purchase on the same day, she said she had not finished yet when I scanned my card. You were very rude in both occasions. Please learn how to serve customers properly. Worst customer service from Gong Cha ever.

The women who work here are all extremely lovely! They remember my order every time I go there 🥰 The grape green tea is my favorite, always made really well and quickly.

The workers r nice and drinks r good. but unfortunately there is one worker that is really mean and like stares u down and it is werid and she acts rude to. But overall all the workers r kind .

The other gong Cha location that took my points and didn't give me a free drink. I like the drinks but they need a better way of getting loyalty points if I am going to go there again

Staff aren't friendly and it just doesn't feel clean. Menu is pretty standard, the roasted lemon melon tea is pretty good.

Nice drink. However, service was veru terrible. I just ordered a milk tea. I asked if i could get a free drink from my point. She stared at me asking " what do you mean" i already told you it s free". i smiled and said Sorry i didnt hear that. Then she put my drink there with a straw and pushed to me. I said " you look tired". She threw me a very bad look and walked away. I wont ever go back. The Share Tea and all restaurants sell milk tea.