Clayfield Jewellery image

Clayfield Jewellery

Jewelry store Jeweler Jewelry designer Jewelry repair service

👍👍 This is just a small note to let you know how much I appreciated my experience at Gillett’s Jewellers. Having been a complete novice in the world of diamonds and engagement rings, you both immediately put me at ease with your sincerity, skill and knowledge. You guided me through all the information... People often mention ring, service, jewellery, Stephen, team, recommend, amazing, quality, Trevor, work,


Address

2/1193 Sandgate Rd, Nundah QLD 4012, Australia

Website

www.clayfieldjewellery.com.au

Contact

+61 7 3266 9555

Rating on Google Maps

4.80 (53 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 5 pm
  • Wednesday: 9 am to 5 pm
  • Thursday: 9 am to 5 pm
  • Friday: 9 am to 5 pm
  • Saturday: 9 am to 2 pm
  • Sunday: Closed
  • Monday: 9 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: ring (67) service (43) jewellery (36) Stephen (29) team (23) recommend (23) amazing (20) quality (19) Trevor (19) work (17)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ann-Maria & B. 7 years ago on Google
    This is just a small note to let you know how much I appreciated my experience at Gillett’s Jewellers. Having been a complete novice in the world of diamonds and engagement rings, you both immediately put me at ease with your sincerity, skill and knowledge. You guided me through all the information without pushing me one way or the other and you listened to my sometimes muddled description of exactly what I was after. The end result was simple elegance and perfection. My fiancée was overwhelmed with the beautiful hand crafted ring and the wedding rings are equally stunning and individualised to our needs. Along with beautifully crafted, high quality products it's also value for money. You have ensured you have a customer for life!
    2 people found this review helpful 👍

  • 5/5 Mark R. 6 years ago on Google
    An incredible experience from start to finish! Stephen helped me work through all of the ideas I had, to help me design a ring I will cherish forever....(and let me tell you, there were quite a few ideas) Stephen ensured that I got what I wanted and was extremely sincere in his approach. The team at Stephen Dibb Jewelry are definitely leaders in this game, so if you are looking for a passionate designer and the most dedicated team of jewelers, you need to look no further. Thanks again Steve. I just love my amazing ring and the way that diamond sparkles at me every day!
    1 person found this review helpful 👍

  • 1/5 Anonymous S. 3 years ago on Google
    the owner, the older woman is unhinged and rude
    1 person found this review helpful 👍

  • 5/5 Peter W. 6 years ago on Google
    I wanted the backs removed from 2 watches. Done in minutes, at no charge and with great friendliness. I highly recommend Gillett's Jewellers.
    1 person found this review helpful 👍

  • 5/5 Annabelle T. 7 years ago on Google
    Every day when I look down at the ring on my hand that Stephen created I am thankful that we chose him. He created a piece of jewellery that is beautifully crafted and completely individual. Stephen listened to our ideas and delivered exactly what we wanted. I couldn't recommend him any more highly.
    1 person found this review helpful 👍

  • 5/5 Mitchell R. 6 years ago on Google
    Stephen and his team were excellent, and helped me give my now fiance the ring she had always dreamed of having. Steve made the design process simple and enjoyable and really focused on creating a ring that suited my partners tastes. I felt he was with me all the way, and he became a big part of a truly wonderful experience. Will definetly be back for wedding rings!!
    1 person found this review helpful 👍

  • 5/5 Rachel M. 6 years ago on Google
    These guys are the best! The topaz from my wedding ring had fallen out, these guys remade the claws so the ring would be secure and did an express job as I needed it for an event. Sue was so courteous and kind and I very much valued her recommendations ! They treated me like family ❤
    1 person found this review helpful 👍

  • 4/5 Tom G. 6 years ago on Google
    Had the connection part of my silver necklace chain replaced. The part they replaced looked identical to the last. Very warm and friendly staff. And they also had the necklace and other necklace parts washed and shined-up.
    1 person found this review helpful 👍

  • 1/5 Aja 6 years ago on Google
    Seemed nice & good reviews, but I don't recommend them. My engagement ring resizing turned into a lengthy & very expensive ordeal...close to $800 over a number of weeks of back & forth, repairs & finally them remaking the setting...but cherry on the top is when I got it back in one piece they had taken unapproved, completely unmentioned license & modified the design???? My amazing jeweller who made my wedding band was horrified with my experience & he was very unimpressed with the actual work to the ring. My experience might just be a horrible one off... but not worth the risk.
    1 person found this review helpful 👍

  • 5/5 Anthony C. 6 years ago on Google
    5 August 2017 - Popped into Clayfield Jewellery yesterday and today - Genuine, polite service and well-intentioned advice & suggestions. The selection of jewellery is impressive - It was a pleasure to meet with Ella, Sue-Anne and Trevor - Thank you - will visit again as I will have to!!! - Anthony & Andrea .....
    1 person found this review helpful 👍

  • 5/5 Andy S. 7 years ago on Google
    Fantastic service by a helpful and friendly team. Would highly recommend their work to anyone and an absolute pleasure to deal with.
    1 person found this review helpful 👍

  • 5/5 Karen C. 2 years ago on Google
    Highly recommended this place. Went to alter my hubby’s ring week ago. Turns out really good. Such impressive of they done the small job for me with all professional. We so happy for that. Especially the lady Macy so nice. Always big smile welcoming. Need to leave 5 stars for them just incase someone still looking for decent jewellery company😊😊
    1 person found this review helpful 👍

  • 4/5 Lois G. 7 years ago on Google
    Very happy with the entire team as they made my dream come with a perfect piece of diamond jewellery. The finish and the cut were just the things I was looking for. Loved the options available here and will love to buy it some other time.
    1 person found this review helpful 👍

  • 5/5 Zac S. 7 years ago on Google
    A massive thankyou to Stephen & his team at Stephen Dibb Jewellery for their beautiful work on our engagement ring. I am so stoked with how it turned out and even more importantly my fiancé just loves it. They made what initially i thought was going to be a daunting process, so easy and enjoyable. The service and workmanship at SDJ is second to none.
    1 person found this review helpful 👍

  • 5/5 Nedwood B. 8 years ago on Google
    We found this location provided all the privacy you could wish for when discussing the design or re-modelling of your precious jewellery.
    1 person found this review helpful 👍

  • 5/5 Kristin W. 11 months ago on Google
    A lovely lady recommended this place after searching and looking at 10+ jewellers. My partner and I were looking to design an engagement ring together. So we decided to look in Clayfield. Walking through the door for the first time, the atmosphere of the staff and the shop was perfect. Trevor was very welcoming, warm and understanding. He didn’t try to push us into anything we weren’t interested in or out of our budget. Trevor and Gabby both explained what would work and what wouldn’t. They were both very easygoing, bubbly and lovely throughout the whole process. We will be returning to get our wedding bands made. Thank you again. Kristin & Jack
    1 person found this review helpful 👍

  • 5/5 Amy G. 4 years ago on Google
    Amazing service & a beautiful store. Thank you so much Trevor
    1 person found this review helpful 👍

  • 5/5 Cheryl E. 5 years ago on Google
    Amazing staff , they were so very professional yet also displayed such sincerity to me as an individual, I really felt they understood exactly what I requested. They actually had time to listen. The repair work. Well actually a total re build of my unique wedding ring was phenomenal. Stunning result. No extra charges or unpleasant surprises. They were open and honest about the pricing and the length of time for the work and repair. Thank you all so much. I will Highly recommend the Clayfield Custom Jeweler team for any work on sentimental jewelry or informative and honest details about diamonds.
    1 person found this review helpful 👍

  • 5/5 Sarah F. 7 years ago on Google
    I get in trouble for looking at my rings too much. They are absolutely stunning, I'm so thrilled that my now husband chose Stephen Dibb jewellery for my engagement ring, and then wedder and also my husband's ring. Also we enquired about custom cuff links, Stephen was able to work with us towards just what we were looking for, for the right price. Thank you so much for everything!
    1 person found this review helpful 👍

  • 5/5 Joede M. 6 years ago on Google
    I wouldn't use another jeweller after going to Stephen. Fantastic experience from start to finish. My ring is one of a kind and exact what I wanted. Thank you so much Stephen and team ;)
    1 person found this review helpful 👍

  • 5/5 Liza F. 5 years ago on Google
    Very happy with Gilletts Jewellers. I was quite unsure about buying an expensive item from an online store, but Gillette's has proven to be very reliable. Communication from initial enquiry through to purchase and delivery has been excellent. I am very happy with my ring, thank you! Kind Regards, Liza.

  • 5/5 Rosslyn G. 5 years ago on Google
    I bought my Pandora bracelet and some lovely charms from Gillett's Jewellers. I live in Tasmania, so bought online. The service was great, fast and efficient, but best of all was the friendly and helpful advice I received from staff when I had a few questions. The quality of the products I bought was excellent when bought and still is today.

  • 5/5 Tay-Lah B. 5 years ago on Google
    Excellent service, great quality, even better price and fast delivery.

  • 5/5 Marina C. 5 years ago on Google
    I looked everywhere for what I was after - an infinity diamond ring. Gillett's had the exact ring i wanted, and after I paid it off after several weeks, it arrived promptly with a certificate of authentication. This was over ten years ago, and I have worn it every day since then next to my wedding ring - also from Gillett's!. Still sparkling today . I love it, thank you!

  • 5/5 Alex H. 5 years ago on Google
    My partner bought me a ring online for my birthday, that's I'd seen in a local store. Gillett's pricing was considerably more competitive. The ring is carbon fibre and titanium. My expectations were managed in terms of timing and it is exactly what I ordered. The communications from Gillett's were great and I'm very happy with their service overall.

  • 5/5 robyn c. 5 years ago on Google
    I went to the shop at beginning of year and bought a beautiful ring. I was so impressed with shop and stock available that I brought a couple of friends with me nest time to also enjoy some terrific buys

  • 5/5 Aileen A. 5 years ago on Google
    We recently purchased my wedding ring from Gillett's Jewellers online, so as you are viewing a product on an iPad you're hoping that you will be happy with your purchase when it arrives. I contacted Gilletts and asked a few questions and I was very happy and felt confident to purchase the ring online. I was kept updated as to the rings expected delivery time. Upon opening the wrapping a seeing the ring I was so thrilled, the ring is absolutely stunning and I couldn't be happier. A very big thank you, Aileen

  • 5/5 Debbie M. 5 years ago on Google
    Absolutely love the customer service at Gillets, everyone is so very helpful & always willing to help with any questions . Their item's are amazing , such beautiful colours & very unique designs. So happy I found Gillets. It has now become my number one store for all my future jewellery.

  • 5/5 Christine P. 5 years ago on Google
    I love how I always get the personal touch at Gillett's. I have used them for many years, and while I may not always be spending a lot, their service is what keeps me coming back.

  • 5/5 Jemma O. 5 years ago on Google
    Gilletts is an amazing jewellery store. The staff are fabulous going out of their way to help deliver not only quality items but the BEST client service I have experienced from a jewellery store. After purchasing my husband’s wedding ring from Gilletts ten years ago, we had to replace it due to his having lost weight. I checked the Gilletts website and it was no longer listed. So, we went to the usual walk-in stores with no luck finding the same unique band. We were told it was no longer made – and shown other inferior, overpriced rings. On a whim I emailed Gilletts, explained that we had bought the ring from them ten years ago and had to replace it but wanted the same band. The team at Gilletts, found our records (including the engraving), located the SAME ring, organised everything and kept in constant communication with me as I was organising it as a surprise. Here is the amazing thing..... The ring wasn’t an expensive one – but still they treated the request and service like it was just as important. They understood that it was significance to us, especially given my husband is a soldier and he had worn the original one overseas many times. With so many jewellery stores online nowadays, it is rare to find a store that shows this much care and consideration. I have no hesitation in buying jewellery from them as it will be quality, well priced and the staff genuinely care about their customers. Gilletts – are amazing indeed!

  • 5/5 Megan P. 4 years ago on Google
    Great customer service and beautiful jewellery.

  • 5/5 Fiona T. 5 years ago on Google
    Professional service. Beautiful engagement; wedding band and anniversary rings. Other people comment on how beautiful and well made they all are. Some of my relatives have since bought rings because of ours. Engagement ring looks as good as it did in 2001 😍

  • 5/5 Judy D. 5 years ago on Google
    I have a nomination bracelet which reflects places I have visited around the world. My gondola charm was damaged and I was able to find one at Gillette’s. the person I spoke with - Carol was extremely helpful and my bracelet is now as good as new. Thank you

  • 5/5 Yi W. 5 years ago on Google
    Professional and personal services, great craftsmanship and top quality products with reasonable price. Had my engagement and wedding rings designed and made by Gillett's, couldn't be happier with them. They have been my go to jeweller for years. Highly recommended!

  • 5/5 Christine M. 4 years ago on Google
    Great experience dealing with Craig and the team purchasing my husband's wedding band on their online website. Highly responsive - for example, made some initial enquiries and after ordering I realised I hadnt received a shipping/order confirmation - on all occasions Craig gave me a timely update/response - we received the ring a few days after. My husband LOVES the ring (we tried on QUITE a few and this is only one he liked) - there was such a generous range that we could choose the metal and mm width of the ring which was important to him as he had something specific in mind. It's perfect. Craig also recommended a good local engraver which was very helpful.

  • 1/5 Ali 5 months ago on Google
    The young lady with brown hair who wears glasses is VERY rude and abrupt! There is no need to yell at customers if they are looking and if you ask a customer what they are looking for and the response is MALE jewellery, do not be a smart mouth and rude going on about how you have earrings there when its clearly women’s jewellery only! Then get annoyed when the customer says it’s okay there’s only womens. Do not go there unless you want to get yelled at for no reason!

  • 5/5 Aza B. 2 years ago on Google
    Referred here by a friend of mine, Awesome service this morning (Saturday). Trevor gave me advice on my ring which means a lot as it is from my belated grandparents. If I ever need any jewellery repaired, I will be going here for sure, I have already started to spread the word to family and friends, glad to be supporting a local business also. Aaron.

  • 5/5 Jane P. 4 years ago on Google
    I received such friendly knowledge and expertise. I had an old ring and a stunning topaz that I did not know what I wanted to do with it. Trevor came up with a design that was and is stunning using my two stones. it is now my favorite necklace and it was affordable. I would highly recommend visiting

  • 5/5 Jessica S. 7 months ago on Google
    I’ve had a few things made and always really happy with how they turn out. Staff are friendly and easy to communicate with

  • 5/5 Evie T. 11 months ago on Google
    Wonderful customer service, very helpful and great selection. Definitely recommend coming here!

  • 5/5 Charlie Walker (. 10 months ago on Google
    Great reliable jewellery store tucked away in a small shop in Nundah QLD. I have been here several times and have had pieces made and also bought items straight off the shelf. Each experience has been simply amazing and we are always made to feel welcome within the store. Beautiful quality jewellery at realistic prices with on site assistance and expert guidance when you need it.

  • 5/5 Helen B. 1 year ago on Google
    Such an amazing place with wonderful staff. They took the time to guide me thru my choices and the end result was just perfect. I couldn’t be happier with my gift designed for my daughters birthday. Thank you so much!!

  • 5/5 Dianne W. 1 year ago on Google
    The staff were so friendly and helpful. Beautiful pieces of jewellery. I am thrilled with my ring.

  • 5/5 Ninni M. 1 year ago on Google
    Lovely and professional, they gave us really good advice for fitting our rings and getting a wedding band that nestles with the engagement ring.

  • 5/5 Stacey C. 2 years ago on Google
    Very prompt reply to my online enquiry. Adjustment work completed quickly on the spot and very reasonably priced. Would highly recommend this jeweller.

  • 5/5 Lauren E. 2 years ago on Google
    Trevor and the team at Clayfield Jewellery are so knowledgeable and skilled at their craft. I've had several rings repaired and resized with them recently, they've done a marvellous job on each piece. Not once was quality or service compromised. Truly grateful for their honest opinions in my pieces and their prices are reasonable, particularly as the quality is second to none. Being new to the area I didn't know how to choose a new jeweller to trust, I chose them based on their solid Google reviews which are certainly a true reflection of their business practices and ethics. Highly recommend.

  • 5/5 tiziano v. 2 years ago on Google
    Great jewellery and owner! workers are always patients and happy to answer your questions. Definitely recommended

  • 5/5 Karen G. 5 years ago on Google
    I have bought a number of pieces from Gillett's. Their service is exceptional and the quality is amazing. My first stop shop for any jewellery items.

  • 5/5 Paul & K. 2 years ago on Google
    The best service, advice and outcome! We worked with Trevor on an insurance replacement item. The process was so easy and gave us great confidence through each step, from preliminary design discussions, to 3D model printing to the end product. Trevor was patient, listened to what I was looking for and made some excellent suggestions that greatly improved the design. I ended up with a unique and very high quality ring that I am so impressed with. Would 100% recommend to others!

  • 1/5 Jules 9 years ago on Google
    Really disappointment with this site. Bought a ring for my wife's and my anniversary to be told days after purchase it was on back order and no guarantee was given of delivery time. Websites should not sell products it is not in stock ..... Just saying.

  • 5/5 GillyViking 8 years ago on Google
    Gilletts Jewellers has supported our customers for 2 years with the amazing service! They are always on time and go above and beyond what is required. Highly recommend Gilletts Jewellers.

  • 5/5 Clay P. 6 years ago on Google
    Did a fantastic repair job on an engagement ring, fast turnaround and the staff were great communicating with us during the process.

  • 5/5 Luis F. 6 years ago on Google
    Fantastic jrweller. Don and Carol really looked after us in replacing our wedding bands and engagement stones. Attentive and willing to offer options and choices. We were blown away by the service. Well done!

  • 5/5 Stuart C. 5 years ago on Google
    Disney Minnie mouse Ingersol watches

  • 5/5 C H. 5 years ago on Google
    I ordered a ring online to be shipped to the U.S. They helped translate U.S. ring sizes to Australian, and re-sized the ring for me. Very fast turn around, and it's beautiful.

  • 5/5 Nikki P. 5 years ago on Google
    I have always been extremely satisfied with the wonderful service I have received at Gilletts. The jewellery is so beautiful, and comes in luxurious packaging. I will continue to shop with Gilletts online. The quality of their jewellery is unmatched by many high street jewellers.

  • 5/5 Meg P. 5 years ago on Google
    Great selection and amazing quality. Don went above and beyond to find the perfect ring for me at a great price. Cannot recommend highly enough.

  • 5/5 Pam F. 5 years ago on Google
    Great value and great efficient service.

  • 5/5 Chris 3 years ago on Google
    Fantastic service! I took a ring in to be laser engraved with a family crest, Trevor was happy to run multiple tests for me before doing anything to the actual ring so we could be sure it was perfect and I was happy with it. It turned better than I could have imagined. Thank you!!

  • 5/5 DaB 5 years ago on Google
    Others said my wife’s necklace was not reparable but these guys did a great job 😀

  • 5/5 Jessica A. 5 years ago on Google
    Very nice store, i had a ring repaired here and it was so quick and well done. Great display of beautiful pieces ans very friendly and knowledgeable staff.

  • 5/5 Judy R. 5 years ago on Google
    Trev & I collaborated to design and produce this beautiful unique key ring for my husband Greg for his 60th Birthday. Trev and his experienced and expert staff listened to my idea to produce a completely personalised gift. After much collaboration and sharing of ideas Trev and his talented staff turned my dream into a reality. Greg was awestruck by his unique present especially the details unique to his car like his number plate, driving lights and the splash of the same blue which covers his car. You guys are amazing!

  • 5/5 Stacey B. 5 years ago on Google
    They have done the most amazing job rebuilding my ring after another Jeweller resized it and it fell apart. I could not be happier with the results and highly recommend them.

  • 5/5 Lorraine O. 5 years ago on Google
    Great staff very helpful and quality jewellery

  • 4/5 daveandALL 4 years ago on Google
    Friendly staff with a lot of subject knowledge on jewellery.

  • 5/5 Kay H. 4 years ago on Google
    Always the best service. Nothing too much trouble. Great ideas and never pushy sales. Always our first point of call for big purchases and love that they will custom make something so it's unique

  • 5/5 Mike 3 years ago on Google
    Unbelievably good service from Clayfield Jewellery. Went in with an unusual request to get help with some delicate metalwork repairs. Not only did they agree to attempt repairs, they provided a quote, and said they wouldn't charge me unless it was successful repaired. Two days later, I received a call that it was a successful repair and on collection they didn't charge me a cent more than the quote and the job was completed to an immaculate standard. Clayfield Jewellery went above and beyond and delivered 10/10 results. Will definitely return for some jewellery in the future!

  • 5/5 Emma M. 3 years ago on Google
    Trevor and his team are amazing!! They are professional and care about their customers. I would highly recommend anyone got to Clayfield Jewellery.

  • 5/5 Reece P. 3 years ago on Google
    I came to Clayfield Jewellers with a special order which I needed accomplished in a short amount of time. Trevor, Hannah and the team were absolutely amazing to deal with. They got the ring back to me in record time and it looks absolutely stunning. Just wanted to say a massive thank you for your hard work. Can’t recommend them enough.

  • 5/5 Paul R. 5 years ago on Google
    Great service and great to work with

  • 5/5 C Y. 3 years ago on Google
    Fantastic work, thanks Sue-Anne and team

  • 5/5 Lena B. 3 years ago on Google
    Jewellery here is custom made beautifully !!! Love this shop / staff very friendly & helpful!!!

  • 5/5 Noelle P. 4 years ago on Google
    Amazing jewellery shop. Staff are friendly and helpful. Would highly recommend to everyone!

  • 5/5 Brian G. 5 years ago on Google
    Trevor is an absolute legend. Had my partners ring custom made. He made the whole experience very personalized and professional. The ring turned out more perfect then I could have hoped for. Thanks Trev.

  • 5/5 Peter S. 5 years ago on Google
    I have had two diamond rings customised and I am absolutely delighted in the finished products. Both are better than I thought and I get lots of compliments. The friendly service from Sue and Trevor was genuine and very professional. Excellent workmanship and very happy with the price.

  • 5/5 Tony P. 5 years ago on Google
    Trevor ad the team were so professional. Trevor was genuinely interested in my needs not just selling a product. They were far more competitive on price as well! Use them if you want great service & quality

  • 5/5 s41743551 4 years ago on Google
    Staff are very friendly and knowledgeable. Fantastic range and able to do bespoke items as well

  • 5/5 Cameron O. 4 years ago on Google
    Love this place. Totally different to the cookie cutter, mass produced and generic statements all the other jewellers give you. We were very lucky and Trevor even went overseas and sourced us a gem. Unfortunately you can't give 6 stars.

  • 5/5 Bec M. 3 years ago on Google
    Amazing service and quality work with fantastic prices.

  • 5/5 Caitlin M. 3 years ago on Google
    Stephen designed the rings for our wedding last year. We really enjoyed the design process and his attention to detail. We are so happy with the final product

  • 5/5 Belinda N. 5 years ago on Google
    Great service, fantastic prices and absolutely beautiful jewellery. I was blown away by the pendant I purchased from Gillett’s, it is so gorgeous and the price unbelievable. I own a lot of high end jewellery and the quality of their jewellery is unbeatable. Love, love, love.

  • 5/5 Erin W. 3 years ago on Google
    Lovely owner

  • 5/5 Big M. 5 years ago on Google
    Purchased my wedding band from this site, great service and quick delivery. Price and quality was also great!! Will com back in the future

  • 5/5 Kay F. 3 years ago on Google
    10/10. I was nervous about ordering a ring online, but Gillett's offered fantastic quality, value and the best customer service thru email communications. My husband's ring arrived much faster than I expected and was exactly what I wanted for him. Will use their service again in the future.

  • 5/5 Charlotte B. 6 years ago on Google
    I was happy with the engagement ring I had designed and made by Stephen. He was supportive of using a blue sapphire which was unlike other jewelers who tried to always push a diamond and he also actually stuck to our nominated budget.

  • 5/5 Kerry D. 6 years ago on Google
    Fantastic service and we could not be happier with the finished ring. Would not go anywhere else for our jewellery needs.

  • 5/5 Tara B. 4 years ago on Google
    Amazing service, amazing product, amazing experience. Thank you Stephen and the Team for making this time in our lives even more special! Would recommend to absolutely everyone.

  • 5/5 Louise C. 4 years ago on Google
    Stephen was very patient to help us inspect and choose our perfect diamond and the style of the engagement ring. We've had an amazing experience with Stephen and highly recommend his service.

  • 5/5 Elise R. 3 years ago on Google
    I’m incredibly happy with my beautiful custom-made jewellery. On my first visit, Stephen sat with me and helped organise my many ideas into a single beautiful design, which he drew on paper as we talked. He worked with me to make a design which was both exactly what I asked for and also full of his own experience of what looks good too. When I suggested each of my own ideas, he immediately worked with each idea, excited to create. This was in contrast to some other jewellers I had been to, whom were more insistent on specific designs. As a result of Stephen’s readiness to work with my ideas, my custom piece is stunning. Thankyou to Stephen, Grace and the team.

  • 5/5 Paul N. 3 years ago on Google
    Absolutely the best personalised service! We were fortunate enough to have Stephen Dibb and his team design and create an amazing ring Stephen took his time in showing us several diamonds and then created a custom masterpiece! His patience and expertise was second to none, and no pressure whatsoever! My wife was so thrilled with the outcome The craftsmanship was exceptional which will be cherished forever I would highly recommend Stephen Dibb jewellery in creating something special for you or your loved one Definitely a rarity to come across such fabulous personalised service from a team whom genuinely care about the final result Thanks team we will be back!

  • 1/5 Brittany T. 3 years ago on Google
    Absolutely joke of a company

  • 5/5 Ingrid L. 3 years ago on Google
    May 2018 my lovely man proposed to me at The Matterhorn; being my second marriage I wanted something different, "Arty". Stephen Dibb, back in The Brisbane Arcade had the answer. Today i still receive compliments about the setting and design of my African Marmalade Garnet, offset with white diamonds travelling down the golden band.

  • 5/5 Robert G. 6 years ago on Google
    Stephen was very helpful and informative, not to mention patient with people who aren't sure what they want! The ring is stunning.

  • 5/5 Paul B. 5 years ago on Google
    I can recommend Stephen Dibb Jewellers in Cleveland - their attention to detail and customer care is excellent. John and his team are very professional and take great pride in their work.

  • 5/5 Rachel M. 6 years ago on Google
    Excellent service and perfect craftsmanship! Stephen was very helpful and patient in explaining how to restore my vintage diamond band. I highly recommend visiting them before any other jeweller.

  • 5/5 Samantha R. 6 years ago on Google
    Stephen and his team do the most amazing work. The design process was enjoyable and the unveiling of my new jewellery was breathtaking. You will not be disappointed with the superb craftsmanship or service you’ll receive from the team.

  • 5/5 Seurki C. 5 years ago on Google
    We luckily happened to enter his shop without any expectation or knowing much about engagement ring. Stephen was very attentive and took a time with us from the beginning to 6 weeks later picking up our one of kind custom made ring. He is a perfect jeweller for us. He is very professional and he knows what he is doing and very sincere and personable. Excellent customer service. Attetion to details. We couldn t be happier when we saw our engagement ring for the first time. The ring is the perfect ring. Much better than I have ever imagained. I don't think we would have been as happy if we went to another jeweller. Highly recommended. First class.

  • 5/5 Jennie W. 4 years ago on Google
    Great service, including personal follow-up. Loved the design and final product.

  • 5/5 Frank C. 5 years ago on Google
    We had such a great experience with Trevor and his team. I strongly recommend anyone who is considering making their own jewellery have a look at their 3D machinery. It was quite an experience watching my idea turn into real jewellery, and the service was top notch too. Thanks guys, we will be back

  • 5/5 Patrick P. 5 years ago on Google
    Thanks Trevor and Macy for your help and advice choosing my partners jewellery. Your 3D printer and scanner is awesome, I can't recommend your services and professionalism enough.


Call +61 7 3266 9555 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store shopping

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