Pret A Manger image

Pret A Manger

Restaurant Cafe Bar Coffee shop Breakfast restaurant Bakery Sandwich shop Coffee store Lunch restaurant Salad shop Coffee roasters Night market

Counter-serve chain for ready-made sandwiches plus breakfast, coffee, soups & salads. People often mention coffee, staff, Pret, milk, service, good,


Address

4 Regent Pl, London W1B 5EA, United Kingdom

Website

www.pret.co.uk

Contact

+44 20 7494 4760

Price rating

$$ $$

Rating on Google Maps

4.10 (723 reviews)

Open on Google Maps

Working Hours

  • Saturday: 7:30 am to 8 pm
  • Sunday: 8 am to 7 pm
  • Monday: 6:30 am to 7:30 pm
  • Tuesday: 6:30 am to 7:30 pm
  • Wednesday: 6:30 am to 7:30 pm
  • Thursday: 6:30 am to 7:30 pm
  • Friday: 6:30 am to 7:30 pm

Featured Reviews


Frequently mentioned in reviews: coffee (14) staff (7) Pret (7) milk (6) service (6) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 jason s. 2 years ago on Google
    Rude staff can't make coffee cup full of froth not prets normal standards. Bad location poor staff hence why shop is empty.
    3 people found this review helpful 👍

  • 4/5 Peter C. 2 years ago on Google
    I enjoy Pret. The staff are happy and friendly and the food is yummy. Maybe it was the time in which I arrived but I remember there being more choice (hence 4 and not 5 stars). Having said that, the food was great and I very much enjoyed the brownie (and so did my daughter). Next time, I'll have to buy 2 (brownies).
    2 people found this review helpful 👍

  • 1/5 Carly F. 1 year ago on Google
    Ordered 2 hot chocolates. Guy serving was fine. 2 ladies making drinks. One hot chocolate came up, the other did not. After them serving another 8 or so people, we managed to get their attention to say we were waiting on another one. Yes, yes, it's coming. 5 mins later, still no drink. Still waiting.... Get a mouthful of abuse about how busy they are, it's coming. Still nothing. Next, we've run out of chocolate powder, just going to get some. Lady comes back with it, and still doesn't make my drink. I have to ask again. She eventually makes my drink and makes it with Oat milk, which I didn't ask for. I take it just to get out of there. Don't bother.
    1 person found this review helpful 👍

  • 1/5 Nathan H. 9 months ago on Google
    They call this flat white ! What a rubbish quality. I’m not going to be difficult and I’ll just have it but, it is really disappointing and I always enjoy my mid day flat white it means a lot for me and now I’m sipping something else not sure if this is white Americano or some kind of watery coffee with watery milk.
    1 person found this review helpful 👍

  • 3/5 Chris 'Elmo' H. 2 years ago on Google
    Bit on the pricey side but it is Pret and it is London. The porridge was a nice belly warmer, but the salmon n cream cheese sandwich was a bit lacking in flavour. Seating area was spacious and the staff were friendly.
    1 person found this review helpful 👍

  • 1/5 Daniel T. 2 years ago on Google
    Used to be great. Now overcrowded, slow (especially the coffee) and poor quality (especially the coffee). I’m convinced this is due to the subscription - but frankly no point in ordering coffee or visiting unless absolutely necessary.
    1 person found this review helpful 👍

  • 1/5 Adriana B. 10 months ago on Google
    food and service is good. but the terrible toilet is dirty, the toilet is tilted and staggers. I don’t understand why they can’t properly clean up and replace the toilet? 💔😭
    1 person found this review helpful 👍

  • 1/5 Matthew 9 months ago on Google
    Overpriced. Toilets were filthy and lots of small flies present. Baby changing was available but required a good scrub with antibac before use.
    1 person found this review helpful 👍

  • 2/5 Paul J. 1 year ago on Google
    Toilets out of use second year in a row! What are the chances? No signage to notify in advance of purchase. I suspect is too much effort. Doesn't an eatery of this size require toilets by law?
    1 person found this review helpful 👍

  • 1/5 Martini “Martini” B. 2 years ago on Google
    If you like sandwiches which are dry and tasteless then you came to the right place. Pretty a Manger was known in the past for yummie healthy hand prepared sandwiches and other additional food produced on the premises on a day of sale . The concept was as old as humans discovered bread so the idea developed from 1 sandwich shop to the net of outlets on each bigger street in the United Kingdom. Then the founders sold it for a big dollar to a corporation and things started going down the hill. My last visit to pret was a disaster. Shop was hot and smokey and fridges were empty and filthy. it was only 2pm and shop was empty . I was the only customer and 3 guys behind the counter were having a laugh talking dirty and playing with each other. The counter area was a mess . Dirty coffee machine and filthy greasy floor. Their aprons stained and sweaty faces and hands put me off buying their product straight away. I chose vanilla milk shake which tasted like frothy milk with no vanilla in it. Almost £4 for a cup of cold milk made me feel stupid that I agreed to pay for it. Dinning and winning at Pret is long time gone. Company is a glimpse of a good choice of food and coffee they used to be. Comparing to Starbucks, Pret looks like a poorer sister which had a car accident and never recovered. And I have a feeling that they will need a very skilled brain surgeon to bring this injured patient to its past glory. In overall very disappointing and negative experience. Will not be coming back to visit Pret any time soon.
    1 person found this review helpful 👍

  • 5/5 Abdelrahman A. 11 months ago on Google
    Coffee and food always sold with a smile. Love the energy of this pret ! Have been coning here for weeks and not stopping anytime soon. P.S. there is a barista wearing glasses I believe he’s the manager. He’s phenomenal

  • 5/5 Moe N. 8 months ago on Google
    Great place to meet up for a coffee ☕️. It was a shame to see so many 4 seated tables occupied by one person hugging the whole eating and sitting area. Unfortunately we had to stand outside to drink our coffee ☕️.

  • 5/5 Naja D. 5 months ago on Google
    Marry Berry hot chocolate. Love it

  • 5/5 Graham R. 7 months ago on Google
    You have to search a bit to find it because it is in a back street, but it is worth the search. Very efficient service. Very tasty and moist pastries and cakes. Loved it!!!!

  • 5/5 Juliana M. M. 2 years ago on Google
    Very good place, very quiet and organized, friendly attendants, very Attentive Manager, I enjoyed it a lot! Super recommend to spend with the Family!💕

  • 3/5 Dan 1 year ago on Google
    Huge fan of Pret but not having a restroom operating: not cool.

  • 4/5 kate s. 1 year ago on Google
    I’m a regular at this pret on my lunch breaks at work, always a nice place to sit and people watch as it’s warm which goes for something these days. Always had a good experience with servers however the thing that is beginning to detract me from coming is the fruit fly situation. When you sit down to eat your food you are constantly having to swat away at least one fruit fly. I understand this in pubs but just question what is happening in a pret for fruit flys to infest in the way I have seen at this location.

  • 1/5 Sue H. 5 months ago on Google
    No chocolate based drinks, no toilets, on Black Friday weekend ? Total rubbish! When I asked staff for the closest place for both was told “no idea!”

  • 4/5 Ahat A. 1 year ago on Google
    I stopped to get some breakfast. Busy branch but limited seats. Mainly a communal table with low seating! Some normal tables outside. Reasonably clean but it was early. Very unlike Pret to have a clean branch. Despite being busy, service was quick and efficient. Staff were pleasant and friendly. Good selection of food. I had the Five Berry Bowl which was nice.

  • 1/5 Andy F. 1 year ago on Google
    As the norm with this chain it is organise chaos trying to get a hot drink….. they need some sort of system in place

  • 1/5 Anita E. 1 year ago on Google
    The worst chia latte I've ever had ,if I had wanted a hot watery milk I would of asked for one ,complained made me another one which had no taste at all ,got my money back from in the end .

  • 1/5 Alicia S. 1 year ago on Google
    Got 2 subscriptions: one for me one for my friend. They wont let me use both. Thats the company line but most stores arent annoying about ut.

  • 1/5 Grzegorz C. 2 years ago on Google
    Waited for a coffee 15mins. Staff made 3 mistakes before they gave me my coffee. They served 7 people who came after me and they get coffee quicker than me.

  • 1/5 Rob T. 1 year ago on Google
    had a proscuitto baguette, it was warm even when in the fridge. wish i never ate it now as i feel quite unwell. if i get food posioning, ill be asking for compo. how can you store food in that way. disgraceful.

  • 1/5 Charlie B. 1 year ago on Google
    Used the loo before planning a purchase. Ladies was OOO so used the disabled which was absolutely disgusting. Chose not to order. 🤢🤮

  • 1/5 Eyecapture P. 2 years ago on Google
    Absolutely rubbish service. Burnt tuna melt toast, and when you ask for it not to be burnt you get abused by the manager. Plenty of other places to eat I suggest if you want value for money and a polite service you walk away from this establishment. FOR THE FOOD THEY SERVE AND THE PRICE THEY CHARGE. The management needs a better attitude. I won't be going back

  • 5/5 Alexandru G. 4 years ago on Google
    Amazing experience, Ioan was really polite and professional

  • 5/5 Kartoffel 4 years ago on Google
    Excellent place for having talks

  • 5/5 Jeanette W. 2 years ago on Google
    Lovely coffee, nice staff

  • 5/5 Alan S. 2 years ago on Google
    We stopped for a quick bite, had a toasted ham with mustard, very delicious, with an americano coffee.

  • 5/5 Sumeet G. 2 years ago on Google
    Very friendly staff, very good customer service. Delicious food.


Call +44 20 7494 4760 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Vegan options
    • ✓️ Organic dishes
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

Trends



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