A small guide for non Czech speaking people. If you go here, without appointment, go to the central registration in building C. Take a ticket for the department that you would like to consult ( everything on the screen is written in Czech. I used the camera option of Google translate to understand which option to choose). Wait for your number and then go to the corresponding registration counter. The person in the counter was speaking English. They will ask for your ID, doctor's recommendation and insurance. Keep everything ready. Go to the respective departments and wait for them to call your name.

(Translated by Google) On 10.4. my daughter and I were forced to visit a children's emergency room with high fevers and a suffocating cough. The fact that we waited in the waiting room for more than an hour, even though there were only two patients in front of us, will still disappear, but the behavior of Nurse VERONIKA VALEHRACHOVÁ in the surgery came to me. A man without a hint of empathy, uncomfortable, raising his voice at the stressed child and instead of reassuring the child, she barked like she had passed. However, the doctor saved it a bit by her behavior, however, we will not forget this visit. I hope that Mr. Valehrach will read it and grab his nose, the children have been carrying these experiences for a long time. (Original) Dne 10.4. jsme byli nuceni s dcerou navštívit dětskou pohotovost s vysokými horečkami a dusivým kašlem. To že jsme čekali v čekárně více než hodinu i když před námi byli jen dva pacienti ještě pominu ale chování sestry VERONIKY VALEHRACHOVÉ v ordinaci to mě dorazilo. Člověk bez špetky empatie, nepříjemná, zvyšující na vystresované dítě hlas a místo uklidňovaní na dítě šťekala jak pominutá. Paní doktorka to chováním trochu zachraňovala nicméně na tuhle návštěvu jen tak nezapomeneme. Doufám že si to p. Valehrachová přečte a chytne se za nos ty děti si tyto zážitky nesou dlouho v sobě.

Doctor super cool and helpful! But: Kassa closed between 12 and 12.30. You are there with two kids, one 4 years the other 5month. You have doctors appointments and keep your Kids happy at the same time :-) not easy. Under stress you get to the Kassa at 12.00. Lady tells you and your two Kids to wait 30 minutes due to break. Not her fault, but poor organization! Suggest replacing that unneded job by a payments machine...

been there once and that was enough. capacity not enough for all people which are waiting there. lines for 2 hours.

I have a great experience and to be honest, I don't understand negative comments.. every single time I was there with my son I had a great experience, staff was nice, very helpful..well, it maybe depends on people's karma :) meaning, what goes around comes around ;)

Always professional, great doctors

good memories

(Translated by Google) Internal disaster An ambulance took me and my daughter this morning. Daughter malignant, generally weak, diarrhea, stomach ache ... We arrived at the emergency room where the doctor told us: classic diarrhea, let her drink and run home. I argued and said it wasn't normal, but she still sent us home. I got angry with the little one in my arms again at the records, where the woman scolded me again that I didn't have a request, he said I was coughing at the request that I wanted surgery. (She threw an insurance card at me and said go) .... I went and thank you CHILDREN'S SURGERY Thank you to the doctor for surgery, who immediately sent us to the infectious and was hospitalized there immediately. So thank you very much (Original) Interna (dětská pohotovost) katastrofa Dnes ráno mě a dceru odvezla sanitka. Dcera malatná, celkově slabá, průjmova, bolení bříška ... Přijely jsme na pohotovost na internu kde nám paní doktorka řekla :klasický průjem dejte ji pít a běžte domu. Já se hádala a říkala že to není normální, ale i tak nás poslala domů. Já vzteky bez sebe s malou v náručí opět šla na evidenci, kde mě ženská zase seřvala že nemám žádanku, říkal že ji kašlu na žádanku že chci na chirurgii. (Hodila po mě kartičku pojištěnce a řekla si běžte).... Šla jsem a děkuji CHIRURGIE DĚTSKÁ Děkuji panu doktorovi na chirurgii, který nás okamžitě poslal na infekční a tam byla okamžitě hospitalizována. Takže mu moc děkuji

Terrible parking options but great staff ad service.

S pozvracenym miminkem v náručí přicházím s tím že žena s druhou dcerou je od rána na infekčním se stejnými příznaky a jediný co tyhle odborníky- doktory co složili přísahu zajímá je to, jestli mám zaplacených 90 korun a negativní test na covid. Úplně v klidu mi řekne ať si jdu nejdřív do hlavní budovy a tam mi řeknou kam dál. No a od tam? Samozřejmě mě poslali zpátky..

Super