Great place for children with a wall climbing experience and lovely swimming pool. Clean and inviting. Cheerful friendly staff. Very helpful as it was our first visit but will definitely be returning.

Went to Dance Step class on 16/03 with Sophia and absolutely loved the class! So nice to see more Dance related classes at the centre and in the middle of the day too as most classes are morning or evening there’s not much choice for the mid day people. Sophia is a great instructor and I am sad to know this class is only a 3 week course as I think it would be a great extra for the centre to have.

The swimming lessons they do are excellent and I take my daughter but most other things about the swimming experience are poor. The changing area is dire, you're not meant to wear outdoor shoes but half the people don't bother and it's not policed. The showers are terrible, far too hot and spray everywhere, the one shower that can be temperature controlled is in a public area and broken. The changing cubical are okay for single people but half of them are either socking wet or covered in talcum powder. Shower cubical are very small and there are no family ones, how are you meant to shower and shower a baby too without putting them on the hair covered floor. The family changing rooms are few in number and like every other cubical they have one hook/coat hook and usually wet therefore you end up struggling to put your stuff where it won't get soaked. They must have had a shortage of hooks when they built the place, it's ridiculous. Could we have at at least two in a single cubical and 6 + in a family one. I stopped going myself when Everyone active took over as they only seem interested in selling memberships and then the new place got built which is worse in some ways. It was way better under Rivers and now if I go swimming I'd prefer to drive the 15 minutes to Droitwich, parking is free too.

Really disappointed with the upgrade. I went tonight for the first time since the work was carried out last week and left a moment ago disheartened and ready to look at a new gym. Their "upgrades" seem to be solely set up to appease the weights crowd. Upsetting and annoying is all I can call it right now.

Amazing venue, the app is simple and easy to book classes or sessions even close to start times. Plenty of lockers available. Showers and changing facilities are good. Spa suite excellent and a good size. Staff and instructors friendly and helpful. All inclusive feel all ages and abilities taking part which was nice to see, obviously appreciated and well used by the whole community.

Clip n Climb was fantastic, kids loved it and lots of different walls to explore. Highly recommended. (Upstairs area for party food after was spacious) with friendly staff. Will have to explore the other facilities at BSLC soon.

An absolute shambles. Rude customer service. Head office acknowledged that I am entitled to a full refund, but I have been tasked with chasing this up with my bank and WorldPay because Everyone Active is too lax to put right what they got wrong. Just as well there are other centres nearby with more flexible timetables.

Book in advance, very clean and welcoming. In my opinion charging at the door or on-line to go swimming the lockers should be free not 25p as most people now days don't take cash or change with them. Include it in the price would save money on staff and anxiety. Other than that great place to swim, play for adults and children will return

Lovely clean, modern leisure centre. Nice pool, great children's pool and the clip and climb centre is good fun too.

Excellent gym. Would be pleased to see coffee bar open a little more often.

This is my local sports centre. I have been attending since it opened. I use the centre 2–4 times a week. I wish that there was more lane swimming times available and that they pool opened earlier. The showers for the pool have become tatty since it opened which you’d expect but I do recall there being flying ants in the showers on one occasion. This hasn’t happened since though. Also I have had some issues with the virtual spinning classes which have not always worked or have been delayed by 15 minutes or so. I would ideally prefer an instructor led spin class however there are limited classes available. They did run an instructor led spin class on a Saturday morning for a few weeks but this class was cancelled despite the class being busy. I haven’t used the gym in a few months but the last time I used it had everything I needed. I have heard from a friend the body pump classes are good. There are a few free parking spaces on the street but if your not lucky enough to get one you have to pay on the council car park next to the centre. The staff are generally ok , a mixture, some friendly and some not that friendly. The friendliest staff member is the gym instructor chap who I think is called Russ, he always makes an effort to say hello. All in all the centre is ok and convenient.

One particular staff member with pink hair is the rudest woman I’ve ever met. Cancelled my membership and went to liberty leisure down the road. Much nicer and warmer staff

Staff really do need to learn how to respect the public. Not all disabilities are seen. Learn to be polite. You never know who you are talking to.

Swimming lessons are very squashed my child is in a group of 9 and they all get crammed in to one small lane next to a swimming club on a Sunday with high speed swimmers causing a wave effect and also there arms going in to our lane nearly taking the children out which aged between 5 and 6 . This issue as been raised with higher management yet the swimming manager Emma don’t respond to messages left by her own staff and the manager looked at this and still no change . What will it take for them to listen that a child is going to get hurt . Stay clear of this swimming facility for safety issues and a management team that couldn’t care less other than ramming the most into a swimming pool.