I bought 3 hard chicken tacos and 2 soft chicken tacos and they were the worst tacos I have ever had. There was no chicken on the tacos. They put 3-4 tiny pieces on each taco. You would think when a taco costs almost $4 you would get more chicken. Also, with no one behind me i was asked to go up front to wait for the order. They are usually a good place to eat. Maybe I have to try another taco bell.

Are you kidding me? I get it. The food doesn't look like the pictures. But 90% shell on the soft tacos, burritos wrapped in not one, but three wrappers because they were left with open ends so whatever little filling inside was spilling out? I don't know what crew they had working on 8/22/23 at 7PM but they need either retrained or fired and the supervisor needs a swift kick. I don't expect commercial looking food but this was abysmal. Everything looked like it was thrown together just so they could get to a smoke break.

The manager there that wear his glasses and is balding, is extremely disrespectful. I show up there waiting for my pick up because the app told me that it was ready, and I wait for 10 minutes with no response. When I tell him I have a pick up order, he then tells me he doesn’t have my order, and then walks away for me. I explain to him that I am on my break and I really can’t wait, and his response back was “ we don’t even get brakes so?”. Why would you ever say that to a customer? And you’re supposed to be the manager. Extremely unprofessional.

Too many incorrect orders lately. Have to be done for a while. Shorted me Doritos taco from my box and sour cream add on for my soft tacos. Happened with drive thru and online orders at this point. I'll got to Swenson's and Arby's instead.

Don’t even know their own menu…. These idiots don’t deserve a job. Can’t get anything right!

There wasn’t a large line outside but decided to eat indoors - we have two people ordering a small order .. took 30 minutes to get food. I asked them to just cancel the order - then they said they were just finishing it up. Never seen a Taco Bell operate this slow - something’s wrong.

Customer service what happened to genuine customer service. Thank you for coming to blank have a nice day. Employees need to pay attention to the screen when it says minus lettuce etc. Employee gave me my food with lettuce on it. I didn't feel like going back in cause I thought she fixed right. She put lettuce on it on top of that she didn't put the right amount of chicken on their. As a supervisor who use to work for taco bell that's not the right amount of chicken. She didn't say have a nice day. These days they just hand you your food and don't say nothing. Terrible customer service. This taco bell in parma needs to be retrained on everything.

I went to the Steelyard Commons Taco Bell and waited in line for 40 minutes at 12 am then was told “one moment” and waited longer but still never got the food. I came to this Taco Bell and there was no line and my order was completed very quickly for it to be such a large order.