1/5 Steve S. 4 months ago on Google
When
the
company
false
advertises
then
employees
laugh
at
the
customer,
you
know
this
isn't
going
to
be
a
nice
review!
First
the
false
advertising.
They
have
Drive
Thru
on
their
front
sign,
then
refuse
to
give
you
your
pre-ordered
food
through
the
drive
though.
You
have
to
come
inside
to
get
your
food.
Oh
the
Drive
Thru
is
on
a
easily
customizable
letter
sign.
So
it's
not
permanently
painted.
I
could
be
removed
in
5
minutes
IF
THEY
WANTED
TO.
Then
I
come
inside,
employees
appeared
to
be
ready
for
me
to
be
angry,
but
I
held
back,
trying
to
ask
politely
how
long
has
the
drive
thru
been
closed,
as
I
was
paying
for
my
food.
(BTW,
it
was
open
last
time
I
was
there)
"ha
ha...
its
been
closed
for
a
while.
We
can't
see
people
in
the
drive
thru."
Then
more
laughing
with
employee
#2
joining
in
on
the
supposedly
funny
joke.
I
just
looked
them
in
the
eye
and
said
"I
see
nothing
funny
about
this.
Tell
you
boss
you
just
lost
another
customer".
I
am
disabled.
Can
I
come
inside?
Yes,
but
it
physically
hurts
to
do
so!
So
I
prefer
using
establishments
with
a
drive
thru
or
curbside
delivery.
I
tip
appropriately
high
for
this
convenience.
(of
course
I
did
not
this
trip).
Oh
to
the
person
(manager?)
who
finally
asked
through
the
glass
in
the
drive
thru
"Can
you
get
out
of
the
car??"
Yes
I
got
into
the
car,
I
can
get
out
of
it.
The
better
question
is,
are
you
disabled,
or
does
getting
out
of
the
car
hurt
you?
In
my
case,
If
you
permanently
close
the
drive
thru
and
remove
it
from
your
sign,
I
would
have
probably
remained
a
customer,
though
I
probably
wouldn't
have
continued
ordering
as
often
as
we
did
(3-4
times
month).
But
arbitrarily
closing
the
drive
thru,
then
having
multiple
employees
LAUGH
at
me
while
I'm
in
pain,
is
a
great
way
to
lose
a
very
long
time
customer!