IHOP image

IHOP

Restaurant Breakfast restaurant Family restaurant American restaurant

Long-standing chain serving a wide variety of pancakes & other American breakfast & diner fare. People often mention server, time, amazing,


Address

395 W Northfield Dr, Brownsburg, IN 46112

Website

restaurants.ihop.com

Contact

(317) 350-2167

Price rating

$ $$$

Rating on Google Maps

3.60 (971 reviews)

Open on Google Maps

Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: server (9) time (6) amazing (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Nooroodin84 5 months ago on Google
    Great meal. Lovely atmosphere. Friendly staff and service is top notch. Highly recommended.
    1 person found this review helpful 👍

  • 4/5 Jean H. 1 year ago on Google
    The restaurant was clean, not busy at the time (8:50am) and comfortable. We were greeted and served by very friendly and professional waitstaff. Alexa was great and very attentive! She made sure that our glasses were never empty while we waited over 25 minutes for our breakfast. Thankully, the food was hot and tasted good which helped improve our "hangry" mood. By the time we left, we saw a lot more tables filled with people and their drinks all waiting for their orders.
    1 person found this review helpful 👍

  • 5/5 Matt 8 months ago on Google
    A really good IHOP!! The food was cooked to perfection and served hot. The service was quick, friendly and personable. Misty was our server and she was absolutely top notch!! I recommend this IHOP to anyone looking for the kind of service you would get from a home town small diner with really, really good food cooked with passion and tastiness!!!
    1 person found this review helpful 👍

  • 5/5 William D. 6 months ago on Google
    The Halloween setup is awesome The food was great. I loved everything about it and it was just amazing. I have no words. The food was amazing. It was excellent. I just love the food, the breakfast food, the lunch, food, and dinner food was amazing The Trois was so nice especially Paige.

  • 3/5 SHANNAH C. 7 months ago on Google
    Everything was great, our server not sure how to spell her name ...Takia..she has been there for three weeks and was amazing. The manager was amazing as well. The reason I gave a 3 on the rating is because a server named Bethany called us rude to our server, told her to charge us for sauce we didn't order, plus the hollandaise we did order. She also spoke ill of our party right in front of us. She tried to upset our server about us asking when our food was coming and asking for the stuff we ordered. An employee like that will hurt the business. People talk, and Bethany causing trouble like that in front of customers and making our server and us uncomfortable! We ordered $82.00 dollars of food, and a gave our server a $25.00 tip, because she deserved it. If this goes to Corporate office, you might want to rethink this lady working with your future customers. She was the rude one, and tried to make our server overcharge us! Thank you to our server for not listening to Bethany. Thank you to Taylor the manager for apologizing for Bethany, and for making us feel wanted. The food was amazing!

  • 5/5 Holly C. 7 months ago on Google
    Thank you for supporting the Tri-West Football Team! Our team meal was delicious and we appreciate you :)

  • 5/5 Brittany B. 6 months ago on Google
    My waitress was very pleasant and I didn't have to wait for anything. She refilled made sure we were taking care of through the whole meal. Food was nice and hot and fresh!!

  • 4/5 Daniel L. 1 year ago on Google
    We ate there at a weird time so it was not busy and we were one of two tables in the whole place so service was fast. Missing a star just because the pricing vs portion size is lacking what it use to be. The crapes we got were tasty though but wow expensive now it seems.

  • 3/5 Dianne M. 4 months ago on Google
    Unfortunately some people didn't show up for their shift which made it very difficult for the 2 ladies waitressing. It took a bit to get our food which ended up being cold. I got the strawberry cheesecake waffle. It definitely was not what was pictured. Small amount of cheesecake topping. They did give us a discount without us asking for one. I am sure this would have been a better experience if all staff were on duty.

  • 1/5 Chris D. 4 months ago on Google
    After 6 weeks and promises of callbacks and refunds, there's been no change after we had an online carryout order where 5 or the 6 orders on a $75 check that had things wrong with them. Missing items entirely, wrong ingredients, a total mess. Their phones were down in an endless loop all day (and I was told for an entire week) so I had to go back physically the next day, where I spoke to a manager who told me she couldn't do anything directly because it was an online order but that she'd get back to me. Then I was told it would take a few days for them to process the refund. Then nothing. I called again last week and was told the store manager would call me back the next day. Nothing. Unfortunately, I don't think this is a one off issue. We've had similar problems of food not being ready on time (15 minutes late on a pickup time), and the place is consistently understaffed and overwhelmed, which is what leads to the consistent mistakes. I don't like to leave a review like this, but considering the experiences, this is my last communication to anyone from ihop on why we're no longer going to be customers there.

  • 2/5 Joseph 4 months ago on Google
    The wait time was crazy long, it took forever to both be seated and to make the food. The food was mediocre at best. And the order wasn’t correct. Also kinda overpriced.


Call (317) 350-2167 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy hour food
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery

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