Amigo Pawn & Jewelry image

Amigo Pawn & Jewelry

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😠 I went twice trying to pound something(first my watch and then my tablet) and turn me back both times. Really bad customer service I do not recommend this place. Save time and go somewhere else. People often mention service, great, customer,


Address

6181 Paredes Line Rd, Brownsville, TX 78526, United States

Website

www.amigopawn.com

Contact

+1 956-554-9151

Rating on Google Maps

4.10 (59 reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 6 pm
  • Monday: 9 am to 8 pm
  • Tuesday: 9 am to 8 pm
  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm
  • Saturday: 9 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: service (11) great (10) customer (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 cipriano g. 2 years ago on Google
    I went twice trying to pound something(first my watch and then my tablet) and turn me back both times. Really bad customer service I do not recommend this place. Save time and go somewhere else.
    1 person found this review helpful 👍

  • 5/5 El G. 1 year ago on Google
    Scammers. They act very suspiciously and try to investigate you as if they're FBI, every time we made a payment the amount was always different and they'd come up with some odd reason and all run to back and have a discussion and come back and change the amount back down. Very obvious and unprofessional. Everyone in there wants to scam.

  • 5/5 Jerry H. 2 years ago on Google
    Very great service. Ive gone in and out with no problem. Mr.Garcia is definitely the go to person whenever you need a loan or need to purchase something. Very caring, friendly and has a great attitude towards customers. Would definitely go back and purchase some items. Thank You Mr CHECO !

  • 5/5 jesus r. 2 years ago on Google
    This location has the best customer service! Went in recently and was in and out with what I was looking for. Very polite and attentive people. Special thanks to Sergio Garcia who attended me. I definitely recommend.

  • 5/5 Jose O. 2 years ago on Google
    Monica and Luis did a great job of achieving customer satisfaction. Great pricing and respectful. Will definitely come again.

  • 5/5 Ricky A. 2 years ago on Google
    Very great service, and they really help you to get a good amount for your item.

  • 5/5 Francisco T. 2 years ago on Google
    The guy's here at amigo always treat me well and great service been coming here for years helped by luis

  • 5/5 Stephanie G. 2 years ago on Google
    The evening crew is the best they always make you feel welcome, great customer service always friendly and willing to help!

  • 1/5 Joanne Castillo M. 8 years ago on Google
    Avoid this location by all possible means. 2 months ago I got a loan on a great working push lawn mower. I got it out today with fresh oil spilled all over it blowing out white smoke. Definitely not the condition I had brought it in to begin with. The manager is denying any fault in his mistake and now today took action with the main supervisor. My property has been mishandled and they are not taking responsibility.

  • 5/5 Joseph C. 2 years ago on Google
    Very great customer service given by employee Sergio Garcia. Very clean and organized store

  • 5/5 Kassandra S. 1 year ago on Google
    Friendly service and great deals

  • 1/5 M A M A. 8 months ago on Google
    I gave em a star just to tell the owner or who ever runs this bussines. No help. There was an old fat man sitting who knows if manager or wtv. Had to ask for help bacause no body came to ask me if I needed it something and a little girl just told me "we all bussy" she was just wrapping a nintendo switch super busy. They do have what I was looking but the 3 people lack of everythin. No energy, no need to work in a customer service place. Stay home instead. Store #6181.

  • 5/5 Elizabeth Sanchez G. 9 months ago on Google
    I went by a couple of weeks ago to look for a cooler. A friend recommended the place. I was greeted by a nice young lady. She was helpful and kind. Always with a smile. I didnt buy anything that day, but the customer service was great. Will definitely recommend this place to my peers.

  • 1/5 Claudia L. 6 months ago on Google
    Worst place ever. They are not professional at all. My son bought a PS4 controller and was told by the female worker that he had 24 days to return if it had any problems. My son tried charging the controller and it never once turned on and on his day off he went to return it or exchange it and was told that the policy was a only 24 hour return. The employees told him that they cannot do anything if the workers that were working that day give wrong information

  • 5/5 Laura&Ray R. 4 months ago on Google
    Great customer service and big props to GM keep up the good work Mr Luis


Call +1 956-554-9151 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store shopping
  • From the business
    • ✓️ Identifies as Latino-owned

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