Cheap and cheerful. Good customer service. Menu changed a bit since my last visit, seems to be more vegetarian options now and pretty much all drinks are sugar free only.

JAN-2023: There's a veganuary discount now, £2 for a whole meal. Vegan cheesecake is available

Nice cafe. Great food. Great value. Can get busy at peak times. The food served here is really good value, particularly the meatballs which are extremely tasty. They also sell them in the food shop. If you are an IKEA Family Member you can get free Tea or Coffee on weekdays. Lots of seating. Very light.

In the past few years, I used to go for dinner every week, but in the past few months, I began to find that the cleanliness of the restaurant was very problematic. Many employees were chatting and did not work in time. When I went to the restaurant at 6:30, more than half of the restaurant was closed. It's hard to find clean seats. The table and the floor were very dirty, and it was left like this until restaurant closed . It seems that this restaurant really has nothing to do with IKEA ... The attitude of the kitchen staff also needs to be improved. Even they provide only a few things, but they still confused. May be ikea pay salary not very good , so no staffs enjoy their jobs .

They ran out of the veggie main for the roast and wouldn't do a plate of roast veg at a slightly discounted price or substitute the main for cauliflower cheese (unit cost £1.50). My partner had already paid so I had nothing. I don't think my request was unreasonable or difficult.

Just warm meat balls, Just warm old chips, Just warm peas, Just warm gravy. Was cold out today, cant imagine it going down well in Sweden where its much colder.

Absolutely appalling customer service , first remove your board outside that says plant meatballs are £3 because at till they are £4.50 and also remove your board inside restaurant that says you get a free drink with your soup , when at the till the girl on both of these said what do you expect me to do , that’s the price that’s come through on till , most rude when I said we’ll get the manager then , with that she rolled her eyes and walked off , another girl came on till and said we will sort it , as for the free drink she said you don’t get one , talk about false advertising, get your prices and staff sorted , they need a lesson in customer service

Nice food hall, very spacious. Food itself is good, staff are polite and respectful and service is good. Only problem is that it can get busy, a few times when we in there, they had to stop people coming in, when it gets very busy. When someone leaves, they let in the person who was in the front of the queue, and sometimes it can take ages to wait. I recommend coming on a quiet day, when the queuing is quiet.