This place used to be the best Taco Bell around but now they like to play a fun little game with the menu called we pick what you get. I typically don't leave reviews on places and it's totally understandable if they forget something every once in awhile. But lately they will forget things and also not even make what you ordered instead of two chicken chalupas they give you two bean burritos. I used to work in fast food so I understand mistakes are made but at this point they need new management they're just as bad as the other Taco Bell on Pearl in Brunswick. I want to make it clear too it is not the workers fault this is 100% a management problem.

Listen I am usually very understanding because I used to work in food service but this place sucks. Only got half the food we ordered and only noticed until we got home 20 mins later. ): Now I’m hungry and sad thanks a lot Taco Bell

Whoever works night shifts needs a raise. Never mess up the orders always quick and efficient and do their job everytime. Highly recommend this one over the one on Pearl.

Definitely does not look like what is on the website. Barely any meat or lettuce. Now I know why I never buy fast food anymore. You don’t get what you deserve.

I have sincerely never experienced worse service at a Taco Bell in my life. First of all it is four in the morning and you’re telling me I can’t do three separate orders for one car no line when I’ve done it before when you guys have a line to the street? and then I ask for extra sauce because usually you put a dribble and I wanted some sauce, you gave me sauce and a wrap. Oh, and then I’m excited my fiesta potatoes and I pop open the container to find Cinnabon‘s🤯you gave me the fork for the fiesta potatoes but they were nowhere to be found. And I will never be returning. That’s all thanks.

It's late at night and I'm looking for some good food and quick service. Taco Bell has always been there for me

My experience has been that this is one of the better Taco Bells. I’ve never had any concerns about my order being correct or anything less than satisfactory. Their location is convenient for many of my trips, so it’s a pretty common stop. I drive past the Taco Bell in Macedonia to come to this one.

Bought the dipping box, barely any meat on the chalupa, taco or burrito. Not worth the money, hands down the worst experience I’ve had at Taco Bell. The lady at the counter was wonderful. I ended up just throwing everything away.

I had a car full of people on the early morning of July 30th come to this drive thru. They advised they were out of steak & chicken, and we could only order $20 of food. We then asked if we would be able to come back around after getting our food and the person on the speaker said yes, there is a $20 limit though. So we proceeded to go back into the line, and the person on the intercom REFUSED TO TAKE OUR ORDER!!!!!!!!!!! Literally said since we are the same car, that we cannot place another order, when ONLY 2 1/2 PEOPLE RECIEVED THEIR ORDER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! we had another $20-$40 left to spend on the rest of the food we wanted and they REFUSED OUR SERVICE!!!!! After living in the area most of my life, and dedicating this taco bell over OTHER ONES in the area, i am completely UPSET & i will not EVER return my service to this taco bell. I would rather drive the extra to get BETTER SERVICE & not to be turned down for wanting more than $20 of TACO BELL! These days $20 doesn't even feed 2 people, and now we have a fast food restaurant refusing to receive more than $20 an order, PER CAR? Absolutely ridiculous, shame on you

I love taco bell and this location does right by their food. I order on the app and it is always right amd looks good, not like it was thrown together by a couple of monkeys in uniforms. Definitely one of the better locations i have been to and is most certainly better than the location on Royalton rd in North Royalton.

Why is so hard for this particular establishment to get an order correct. 2nd time in 2 weeks that they can't get an order correct. It partly my fault I should have checked my order before I left then maybe I could have showed them the difference between a burrito supreme and hard taco supreme. I can guarantee I won't let this happen a 3rd time. What funny that it was that same staff on duty when they shortened my order the last time. I would definitely avoid this place at least till they get people in there that can do their jobs properly.

I don't really understand who the demographic is for at this point. Got a three item order, and it's almost 17 dollars. Also not the end of the world but as you would expect with fast food it's pretty thrown together, not filled well, not hot, and one of the items was just completely the wrong thing so peeking in the bag I couldn't tell until I got back home, and at that point I guess I'm not going to bother to get it corrected or complain, but yea the item was a cheaper item than the one I actually ordered, so kind of a bummer, feel a bit ripped off for the 2-3 dollar difference it was.. Better off going to Hot Head or Chipotle at this point as the food is higher quality and you seem to get more for your money at other places.