I took a full day Bruges/Ghent tour through the company and was very happy. I had to check-in at their office and then we all walked to the tour bus together when it was time to start. The staff spoke multiple languages. Everyone was very friendly. The tour was wonderful and informative, so I highly recommend this tour company.

I booked a Ghent and Bruges tour via Expedia. The tour gathering time was early in the morning and participants must attend the gathering place in their office to check in 20 min before the tour time. It was a long tour so better be ready with some snacks and drinks for the coach during transport. There is an hour lunchtime halfway before touring Bruges so better be ready to finish your meal in the area upon arrival. If you miss the meet-up time, you will be left behind after a few minutes of extra waiting time.

We had Wonderful time , it's second time we used Brussels City Tours , this time we went to Luxembourg and Dinant our tour guide Albert give us fantastic tour, we both had a great time ! I highly recommend it!

Just before departure for the tour I informed the staff that my special daughter needs to use the toilet. He informed me if she goes tour will leave. Again I repeated the request and emphasised that she is special child. It didn’t make any difference to this heartless staff. In front him I informed to actual guide & he agreed. But exact 8:30 heartless staff came to guide & asked him to leave & he left in my amazement. After my daughter came out of toilet we practically ran to catch the group which we did. Surprisingly we had to walk one KM to bus stop when bus could have come much closer. On top of that we had to wait for another half an hour before bus arrived. What was shocking and unbelievable why the staff member was adamant that she shouldn’t use the toilet knowingly she is special child. Only thing may be to him Asian special child is not human and not worth the wait. Never forget this horrible treatment. I almost didn’t take the tour.

Great day tour to the beautiful cities of Gent and Bruges. Takes you through the important places and monuments. Lot of walking involved, as is normal in most European cities. The pleasent sunny weather was perfect for the outing. Multiple languages available. Avoid the restaurants recommended by the guide, as they are expensive and recommended so that the driver and guide gets free lunch. Also includes an optional(additional cost) boat ride at Bruges.

Top dollar service from Zahra. And really lovely day trip to Bruges and Gent

Loved our day trip to Brugge and Gent. Our tour guide Andrea was so knowledgeable of both cities and also pointed out highlights of Brussels going out and coming back to Brussels. Lots of walking, but a wonderful day. Bus driver Phillip was also great getting us to /from the cities.

Even though we had a little adventure on the road with the police and the traffic, our guide and driver, Stephan and Jim were two wonderful guys with positive attitude. I recommend everyone who visit Brussels to take the one day trip to Ghent and Brugge. It was definitely worth it.

The lady in the office was very helpful and the tour guide Andrea was full of knowledge and a great delight, you could tell she reallyenjoyed sharing the cities of Gent and Bruges. The day flew by and we got to explore a lot of amazing places. 👏

Highly recommend. Our guide David was AMAZING! My only wish is that the tour was longer ❤️

Good trip. But no toilet in their place before we start a bus trip of 3 hours. That's a pain. Trips are a bit hurried.

We signed up for two day tours to Bruges & Ghent via GetYourGuide & the guides who took us on the tour very informative. They took special care to tell us about special details about each location and mesmerised us with tiny details. The bus rides to each location were very comfortable as well. Both our walking day tours easily lasted at least 2 hours. P.S: Make sure you are at least 10 mins early at the pick up stop to make it easy for you to find the right tour guide and line up for the tour.

Very tiring. The bus is not comfortable. The guide doesn’t share the walking route so people can have bit of flexibility. Guide was also bit impatient with people’s queries. Would be great if the company can supply a map of the walking tour with time when guide will leave at each point. Also the time allocated was not sufficient to cover the main attractions. Very strangely there was a two hour stop at their recommended restaurant “Vivaldi” not sure why we stopped there for lunch of all the other beautiful places. Overall disappointing and not recommended.

We went on a full-day tour of Burges and Ghent with our guide Andrea. The pace of the tour was excellent, with walking tours of both places, good historical information shared and good free time to explore on your own. Overall great experience and I would highly recommend this if you are staying in Brussels.

Tour is very well organised and you will fall in love with Bruges! Must try.

What a fantastic use of our time. We used Brussels City Tours as our initiation to the city and were not disappointed. It was a very reasonable cost. Our guide, Bruno, was excellent. He was able to conduct the tour in several languages and was more than happy to answer any questions directed his way. The tour lasted the entire morning and we felt that we were able to see many highlights. We were then able to enjoy the afternoon at our leisure. I would highly recommend this tour to any first-time visitor.

The staff was very helpful and effective in giving me the advice I required, quick and easy. They gave me a take away map and clearly showed me a picture of the road I had to walk. Excellent approach to the tourists! Thank you!

We did the one day tour in Amsterdam with Myriam as leader. She was amazing and did very good job in explaining everything. I highly recommend her.

Very good guides Daniel (Gent and Bruges) and Miriam (Amsterdam). We really enjoyed and will definitely repeat the experience on our next visit to Brussels!!! Thank you so much!

One of the best drivers we have had in life... tall guy... full of fun... very helpful and caring... a role model of a tour driver... made our trip enjoyable...

May 11, 2017 Andrea was the best tour guide ever she gave us a very detailed information of Ghent & Bruges. She also has a sense of humor.

Over a two week period we did five different tours, all booked through Viator. Without exception the tours and guides were excellent, as were the office staff. We went to Ghent and Bruges with Miriam. Her knowledge and enthusiasm were infectious. Antwerp and Brussels Grand Tour were with Jasmine, whose love and pride in her beautiful country were so apparent. Our day trip to Dinant and Luxembourg fulfilled a 50 year dream. And, the absolute highlight was the WW1 Battlefields which far exceeded our expectations. The knowledge of our guide Henrik was exceptional. Absolutely recommend these tours and the guides that led them.

We took the Ghent and Bruges Day Trip tour while visiting Belgium. The tour itself was good, I would recommend it. And our tour guide was amazing, we really liked her a lot. However once they picked us up we waited for an hour at a different location before we started the tour, which was not fun and a bit annoying. And the restaurant they recommend eating at is by far one of the worst restaurants I’ve ever been to. Don’t go to that restaurant, Restaurant Vivaldi.

I took 3 tours with this company. The office is conveniently located one block from Grand Place, and all tours meet at this location. I took separate trips to Ghent with Yasmine, who was an excellent guide, and one to Brugge with Daniel who was the most superb guide I have ever had on any trip anywhere. a third trip to Luxembourg/Dinant. The coaches are very clean and comfortable, and all the drivers were top-notch. All the associates at the booking office were so kind, friendly, and helpful not just to me but to other tourists, as I observed. The cost of the tours is very reasonable when you are relying on public transport. If you can go on only one tour, choose the trip to Brugge as a separate trip, not combined with Ghent. There was so much free time on your own, that you truly can enjoy the place.

Me and my husband were only in Belgium for 48 hours and wanted to get the most out of our trip, so we booked an eight hour tour with Brussels City Tours. Our tour guide was Josephine, and I am not sure how the other tour guides do their tours, but Josephine was absolutely amazing in all the best ways! She was witty, knowledgeable, patient and very friendly. If we ever make it back to Brussels we would definitely book again with Brussels City Tours. Great experience!!

I used this company twice during my recent visit to Brussels, very well organized, clean buses, on time and the most important the guides. Andrea was good and Lora was exceptional she does her work with love and caring.

Took 2 tours with Brussels City Tour and loved them both. Especially we enjoyed the group tour to Luxembourg & Dinant. The tour guide Albert was very knowledgeable, organised and had an excellent sense of humour, which made our day so memorable. Albert went above and beyond to show us additional places that were not covered by the standard tour program and provided recommendations on what more to see to ensure that we enjoyed the tour. Would recommend Brussels City Tour to any tourist or local who is looking to explore and learn something new!

Audreana was an incredible and very knowledgeable tour guide! Fluent in several languages! The tour to Holland and Amsterdam was fantastic! We really enjoyed it

We took a tour of Ghent and Bruge with Jan and absolutely loved it. The tour guide (Jan I think) was excellent, we visited some amazing places and he had a deep knowledge of the history for each place. He also went the extra mile to make sure we got the most out of our tour. We are definitely coming back for more tours here!

The website is rather friendly, easy to navigate and use. It has a lot of useful information when preparing for a trip.

On the tour you can expect to see all of the major sites. The drawback is the tours end early, around 6 p.m. Some of the busses also get extremely hot in the summer months. Overall it is a good experience for anyone looking to experience much of what Brussels has to offer in a day.

Had a lovely time visiting Bruges and Ghent with Stefan, our tour guide today! He was warm, even on a cold winter day, and made us all fall in love with the two cities.

Stefan, the tour guide, was very knowledgeable and engaging. Ghent and Bruges are both stunning. An essential day trip if you have the chance.

Whilst in Brussels. Had a good tour of Luxemburg and an exceptional tour of Bruges and Ghent. Special thanks to Mary who's knowledge was amazing!

Great tour. However would recommend the tour guides take a flag with them so it’s easy to find them whilst walking around the city. Also, there wasn’t heaps of time in between each activity to do what you want. You got about 30m max of free time, which wasn’t a lot considering how much walking you need to do.

The office is nice and located in brussel center. People there are kind and prices are fair. The tours are ok as well. on the tour i took we had a problem with out bus and needed to come back with the train instead.

I did the tour today with my boyfriend Overall I think it was totally worth it. Our driver was Philip and our guide was David. Both of them were really kind and helpful. Enough free time, nice information about the sights without it being too much or boring. Nice suggestions for eating and drinking 5stars

(Translated by Google) The incompetent guide (Original) La guía incompetente

(Translated by Google) Our experience yesterday with Carlos and Pedro was jemial very well they are very nice and they spice it all very well well I also have to say that there are people who go to their bolay do not make home the hours they tell us we were waiting for it for twenty minutes did not appear the people have to realize that we are more people and be punctual (Original) Nuestra experiencia de ayer con Carlos y pedro fue jemial muy bien son muy simpáticos y te lo eesprican todo muy bien bueno también tengo que decir que hay jente que va a su bolay no hacen casa las horas que nos dicen lo estuvimos esperando unos veintes minutos y no aparecieron la jente tiene que darse cuenta que vamos más jente y ser puntuales

(Translated by Google) The excursion to dimat and Luxembourg a wonderful professional guide Albert and the bus driver. Excellent for both. The visit to Antwerp an outstanding guide Stephen more than a guide a very professional and very professional teacher. (Original) La excursión a dimat y Luxemburgo una maravillaaaa un gran profesional el guía Albert y el conductor de bus. Excelente por los dos. La visita a Amberes un sobresaliente al guía Stephen más que un guía un auténtico profesor muyy profesional.

why do you have my Ypres based battlefield company listed on tripadvisor as be part of YOUR tour???????

(Translated by Google) Well understandable and informative city tour with a good sense of humor. (Original) Gut verständliche und informative Stadtführung mit einer guten Portion Humor.

(Translated by Google) We did with them two tours one to Antwerp A guide, a Belgian somewhat deteriorated, so to speak without offending, with bad Spanish, bad explanations, tour that leaves around 13.30, and on the return did not want to wait 20 min. to a couple with a baby who got lost (other guides leave us their cell phone in case something happens), but we planted several Spaniards and had to wait. The tour of Bruges and Ghent with Andrea, a professional but we have gone to a very forced march. (Original) Hicimos con ellos dos tours uno a Amberes UN DESASTRE el guía, un Belga algo desmejorado, por decirlo sin ofender, con mal español, malas explicaciones, tour que sale cerca de las 13.30, y a la vuelta no quiso ni esperar 20 min. a una pareja con bebé que se perdieron (otros guías nos dejan su móvil por si pasa algo), pero nos plantamos varios españoles y tuvo que esperar. El tour de Brujas y Gante con Andrea, toda una profesional pero que hemos ido a una marcha muy forzada.

Great tour operator! With many options.

Average, but starts a bit chaotic; bring your own headphones as theirs are terrible; if you're wobbly on your pins note that tour ends some distance from where it starts. You have to be OK walking a total of say half an hour to do this tour (Brussels city).

(Translated by Google) My family and I did two tours. The Dinant and Luxembourg and Ghent and Bruges. Albert both with a guide who explained things very inetresantes history of cities. Without being anything heavy and very nice. Certainly we would repeat. (Original) Mi familia y yo hicimos dos tours. El de Dinant y Luxemburgo, y el de Gante y Brujas. Los dos con Albert un guia que explicó cosas muy inetresantes de la història a de las ciudades. Sin ser nada pesado y muy agradable. Sin duda repetiriamos.

Impersonal "conveyor" - not important quality, they are interested in quantity. Guides can or may not succeed - some are brilliant, some are "accidental passers-by".

Great staff! Amazing ww1 tour.

(Translated by Google) We did a tour of Ghent and Bruges and the truth is that the price is worth it. We did the Stefan tour, it was a completely detailed and very interesting guide. He took us to incredible places and the truth is that with a coach it was worth it. We are very happy and we would definitely recommend it. 🔝🔝🔝 (Original) Hicimos un tour por Gante y Brujas y la verdad es que el precio vale la pena. Nos hizo el tour Stefan, fue un guia totalmente detallista y muy interesante. Nos llevo a sitios increibles y la verdad es que con autocar valio la pena. Estamos muy contentos y sin duda lo recomendariamos. 🔝🔝🔝

(Translated by Google) We took the tour to Ghent and Bruges with Andrea, a guide very professional and attentive to the group at all times we did spend a very pleasant day. In Bruges we found many indoor holiday and to compensate ended the day at the Atomium lit (something we probably would not have thought to visit). Thank you so much to Andrea and the bus driver for that wink. We also visited the office to buy the tourist bus tickets and the treatment of the girls was great. This company is highly recommended if you travel to Brussels. (Original) Hicimos la excursión a Gante y Brujas con Andrea, una guía muy profesional y atenta a todo el grupo en todo momento que nos hizo pasar una jornada muy agradable. En Brujas nos encontramos muchos locales cerrados por vacaciones y para compensar terminamos la jornada en el Atomium iluminado (algo que probablemente no se nos hubiera ocurrido visitar). Muchas gracias tanto a Andrea cómo a la conductora del autobús por ese guiño. Visitamos también la oficina para comprar los billetes del bus turístico y el trato de las chicas fue genial. Muy recomendable esta empresa si viajas a Bruselas.

(Translated by Google) Visit the pleasant city with notes of humor! (Original) Visite de la ville agréable avec des notes d'humour !

Nice staff. But in winter there are not many tours. Only Bruges.

We took a tour to the windmill village. The guide was very knowledgeable

Kind and thoughtful tour guide and staff. My grandparents thoroughly enjoyed the tour to Luxembourg. Thank you Brussels City Tours!

I went with this company to Luxembourg and they are very nice and helpful and the guide is well known about everything

Great tour. Well organized and the guides were exceptional. Miriam was our guide and was super. Highly recommend this tour.

(Translated by Google) Thank you Andrea for an excursion to Gand and Bruges, so easy and so educational, we had a great time, always willing to answer any question and attentive that you never missed anyone, and the restaurant was very correct and the pastries that are in few meters exceptional Thanks. (Original) Gracies Andrea per fer una excursió a Gand i Bruges tan fàcil i tan didàctica, ens ho vàrem passar molt be, sempre disposada a contestar qualsevol qüestió i atenta que no faltes mai ningú, i el restaurant era molt correcte i la pastisseria que hi ha a pocs metres excepcional. Gracies.

Good bus and ride. The walking tour part was rushed and was difficult to keep up Not recommended for the elderly. This was the tour to bruges and ghent.

(Translated by Google) I give a star for giving something. Because they do not let me score less! Horrific the Antwerp tour, they do not explain anything about the monuments and they only know how to say that French and flamenco are fighting. So that you teach the port, if there is nothing to see !! Also, because of the heat fight he does! It's your job to explain things decently! And do not send people to drink a beer. Honestly a horrible experience, I do not contract anything else with this company. (Original) Doy una estrella por dar algo. Porque no me dejan puntuar menos! Horrorosa la excursión de Amberes, no explican nada de los monumentos y solo saben decir que el francés y el flamenco están peleados. Para que enseñáis el puerto, si no hay nada que ver!! Además, por lucha calor que haga! Es vuestro trabajo explicar las cosas decentemente! Y no mandar a la gente a qué se tome una cerveza. Sinceramente una experiencia horrorosa, no contrato nada más con esta compañía.

This was the tour operator for two tours I purchased through Viator. Both tours (Flanders Fields WWI tour and Ghent/Bruges) were amazing with great, friendly and knowledgeable guides.

(Translated by Google) We could not have a better choice than guided tours with this company. The guide, a wonder, is called Albert, he even gave us explanations of the places we were on our way on the bus. We did two tours, Ghent-Bruges and Amterdam. To hire it, also without problem. (Original) No pudimos tener mejor elección que hacer las visitas guiadas con esta compañía. El guia, una maravilla, se llama Albert, incluso nos daba explicaciones de los sitios por los que pasábamos de camino en el bus. Hicimos dos tours, Gante-Brujas y Amterdam. Para contratarlo, también sin problema.

(Translated by Google) I did the tour to Luxembourg and Dinant with Albert as a guide and it was a wonderful experience. Organized, safe and full of curiosities by the hand of a SPECTACULAR GUIDE to add data and surprises throughout the tour. (Original) Hice el tour a Luxemburgo y Dinant con Albert como guia y fue una experiencia maravillosa. Organizado, seguro y lleno de curiosidades de la mano de un GUIA ESPECTACULAR para agregar datos y sorpresas durante todo el recorrido.

We took the Luxembourg day tour from Brussels. Our tour guide (Genevieve) was great, and we learned a lot about Luxembourg and Dinant from her. Our bus driver, Jimmy, was equally good, and even steered us out of a tight spot in Luxembourg where a road closure had blocked out path and almost gotten the bus stuck. Our only complaint is with the content of the tour. We didn't get nearly enough time to explore Luxembourg. All we did was a short walking tour which we then ended up retracing so that we could actually go inside the buildings. Also, we wish we had spent some more time in Dinant, or that they had offered it as a separate tour (since that would also give more time in Luxembourg) so that we'd have time to visit the fortress.

(Translated by Google) The attention in the store was excellent. The woman who attended spoke perfect Spanish and we were able to buy a cheaper tour than in Amsterdam. Then the trip to Amsterdam was not bad. Times were a bit tight, with little time in Amsterdam, but I already knew that before hiring him. The guided walking tour in Amsterdam was the only negative point: almost everything was free time, the guided walking tour was only from the station to the main square. (Original) La atención en la tienda fue excelente. La mujer que atendía hablaba español perfecto y pudimos comprar una excursión más barato que en Amsterdam. Luego la excursión a Amsterdam no estuvo mal. Los tiempos estaban un poco apretados, con poco tiempo en Amsterdam, pero eso ya lo sabía antes de contratarlo. La visita guiada a pie en Amsterdam fue el único punto negativo: casi todo fue tiempo libre, la excursión a pie guiada solo fue desde la estación a la plaza principal.

Good guide and offers enjoyable tours

Had great experiences doing our 3 city tours. Stefan was excellent and very informative. He absolutely made the trip. Cant recommend highly enough.

(Translated by Google) Friendly (Original) 친절합니다

They are good.

(Translated by Google) Good (Original) Bien

Very good tour guide. Miriam made our day special.

They have lost my son when he went to the tour. They left him in Bruges to get his own way back to Brussels. And the next day they commented whit a staement "it happends"

We stayed 10 days in Brussels and enjoyed it very much,food,drinks and hospitality.We booked at the office in Brussels serviced by Ann van Gelder,outstanding service,2 day trips.One to Ghent and Brugge 24 September and tourguide Miriam,very knowledgeable and funny,made us all feel special. second day 26 September was to Flandersfields unforgettable and with tourguide Stefan explaining and giving us so much info,very emotional. Truly enjoyed it all and recommanded to all. Regards Barry Goodin and Adriana Mccloskey.

(Translated by Google) Wonderful place (Original) Magnifique endroit

(Translated by Google) Very nice place 🏫⛪️🏨 (Original) Jätte fint plats 🏫⛪️🏨