The staff there are rude. I came in today to buy a pair of earrings and when i asked for the seller to help me she snapped at me saying that she was busy with other clients and couldn’t i see? Couldn’t she say that she’d be with me in a minute?

(Translated by Google) after having given up having my ears pierced because the points did not suit me, the saleswoman forced me to pay because she had supposedly "already opened the earrings" and spoke to me very badly in front of everyone in me saying that she did not have that to do for half an hour if it was for me to change my mind, extremely rude saleswoman I do not recommend at all, and what is sure is that I do not would never go back (Original) après avoir renoncer à me faire percer les oreilles car les points ne me convenaient pas, la vendeuse ma obligé à payer car elle avait soit disant "déjà ouvert les boucles d'oreilles" et m'a très mal parler devant tous le monde en me disant qu'elle n'avait pas que ça a faire pendant une demi heure si c'était pour que je change d'avis, vendeuse extrêmement désagréable je ne recommande pas du tout, et ce qui est sure c'est que je n'y retournerais jamais

(Translated by Google) TO FLEE ! Incompetent and manipulative: deposited, a quality solar watch to reattach a hand which had come loose from one of the dials, but perfectly functional watch. We were made to wait 6 months, after having asked us for confirmation twice, whether or not we wanted a repolishing, and if ok to replace a "special battery" => "yes to everything", but at each call by the further, we do not find any trace of confirmation, the watch is still waiting at the "technician", nothing is done, I must be called back, but we do not do it ... Exasperated, I end up demanding to have it back directly. The hand is properly reattached, but the watch no longer works. So the reason it came in, reattaching the needle, wasn't the problem, they actually broke the watch, hence the put on hold to have the customer wear out. (Original) A FUIR ! Incompétents et manipulateurs : déposée, une montre solaire de qualité pour refixer une aiguille qui s'était décrochée d'un des cadrans, mais montre parfaitement fonctionnelle. On nous a fait attendre 6 mois, après nous avoir demandé confirmation par 2 fois, si oui ou non nous souhaitions un repolissage, et si ok de remplacer une "batterie spéciale" => "oui à tout", mais à chaque appel par la suite, on ne trouve pas de trace de confirmation, la montre est toujours en attente chez le "technicien", rien n'est fait, on doit me rappeler, mais on ne le fait pas... Exaspéré, je finis par exiger de l'avoir de retour directement. L'aiguille est bien refixée, mais la montre ne fonctionne plus. Donc la raison pour laquelle elle est rentrée, refixer l'aiguille, n'était pas le problème, ils ont en fait cassé la montre, d'où la mise en attente pour avoir le client à l'usure.

(Translated by Google) I don't usually leave comments but when the service is of high quality, I do not hesitate to let it know. This Thursday, I was received by an admirable young woman with short black hair, very sparkling and above all "smiling" because it is starting to become rare in shops. I think the seller's name is Imene. She was able to advise me with professionalism and patience and for that I thank her very much. So if you come across this lady, you will be among those who will quickly be reconciled with your bad experiences with salespeople. (Original) Je n’ai pas pour habitude de laisser de commentaires mais quand le service est de grande qualité , je n’hésite pas à la faire savoir. Ce jeudi, j’ai été reçu par une admirable jeune femme aux courts cheveux noirs, très pétillante et surtout « souriante » parce que ça commence à se faire rare dans les commerces. Je pense que la vendeuse se prénomme Imene. Elle a su me conseiller avec professionnalisme et patience et pour cela je l’en remercie infiniment. Donc si vous tombez sur cette dame, vous serez de ceux ou celles qui serez vite réconciliés avec vos mauvaises expériences avec les commerciaux.

Horrible experience, this bunch of so called vendors have no sense of customer service at all! No welcome word, no hi. When you come in front of a vendor, it takes considerable time when they actually acknowledge your presences, and if they eventually do it feels like you're bothering them very much. One of them surpassed them all a male vendor who looked to be a senior among this bunch of self obsorbed incompetent people, looked at me standing before him politely waiting he addresses to me after 10 minutes simply passed right next to me to the other part of the shop without a word. There is no place for this kind a behavior in commerce, #Histoired'OrWakeUp

I went there with 3 watches to replace the batteries. When I handed over my watches they were all working perfectly. When I got them back in the beginning everything looked okay. But then I noticed at home that one button on a watch was not working anymore, meaning that my chrono function does not work anymore. I tried to give this place a chance....although I knew it had many negative reviews. And unfortunately I must say that I regret going there.

Super service by Eline .

Super service client !!

My daughter got pierced some weeks ago here and we were extremely satisfied both with the implementation and with the outcome. The two ladies were very sensible and comforted the child. The shooting itself was well prepared, explained and quick. Thanks!

(Translated by Google) Frankly I came 2 days before, to change the size of a ring. The really sour, aggressive saleswoman with her fake fingernails on the screen in "you're bothering me" mode. It lasted 10 seconds while she was still trying on another size she rushed for me to go quickly looking…. In addition, she insisted on the "if it is used we do not take it back" more than 4 times without having seen the product and let me speak... (Original) Franchement je suis venu 2j avant, pour changer la taille d’une bague. La vendeuse vraiment aigre, agressive avec ses faux ongle sur l’écran en mode «  tu me déranges ». Ça a duré 10 secondes alors que jetait encore entrain d’essayer une autre taille elle a précipité pour que J’aille vite en regardant d’un air …. De plus , elle a insisté sur le «  si c’est utilisé on reprend pas » plus de 4 fois sans avoir vu le produit et me laissé parler…

Super service client

J’ai reçu pour mon anniversaire des boucles d’oreilles en or (189 euros!!!) dont la couleur a viré (au rouge) après juste quelques semaines… je suis donc venue dans la boutique dans le but de faire marcher la garantie. On m’a répondu que si l’entièreté de la boucle d’oreille n’avait pas changé de couleur ce n’était pas possible de me les échanger. Pour le prix, ces boucles d’oreilles sont d’une très mauvaise qualité!!! À fuir! C’est honteux

(Translated by Google) Today . Wednesday 10/12/22 I was received by a man with short brown hair. He really took his time to explain to me the different jewels but even more the difference on the products that I wanted to buy. A big thank you to him. It's rare these days to be so well received, so when it's the case you have to be able to say it. See you soon , (Original) Aujourd’hui . Mercredi 12/10/22 J’ai été reçu par un homme avec les cheveux courts châtain . Il a vraiment pris son temps pour m’expliquer les différents bijoux mais encore plus la différence sur les produits que je voulais acheter . Un tout grand merci à lui . C’est rare de nos jours d’être si bien accueilli, donc quand c’est le cas il faut pouvoir le dire . À bientôt ,

(Translated by Google) Very well received in the store, especially by a very professional saleswoman named Dounia. This lady advised me and knew how to give me her condition to ultimately end up with a purchase that I am very happy with. Thanks again for everything ! 🙂 (Original) Très bien reçu dans le magasin notamment par une vendeuse très professionnelle nommée Dounia. Cette dame m’a conseillé et a su me donner de son état pour au final aboutir à un achat dont je suis très content. Merci encore pour tout ! 🙂

(Translated by Google) A little expensive (Original) Un peu cher

Vendeuse désagréable, je lui expliqué que je viens de la part d'une collègue et zlle me répond "et alors".. si j'avais pu je serais parti mais je venais pour un échange

Good production

bad and not reliable service, they just try to take money out of you

Cheap place, dont expect the sales person to know anything about their job or jewelry.

Came here today to change the battery of the watch and you even managed to mess that up. The lady at the counter dropped some parts on the floor, searched for them with her buddy while laughing and clearly did not put some parts back in. Coming back on Monday to get it redone and to get a refund. Better find the missing parts by then

we bought our wedding rings in this shop, after fitting they ordered the rings, when they arrived the rings were to big, upon returning another salesperson explained that the rings are always larger then the size you're fitting. No refund, just a waste of money.

Best staff ever, very kind, best shop

Excellent advice, patience and kindness from Mariam