FitnessBoutique Bruxelles Lombard image

FitnessBoutique Bruxelles Lombard

Vitamin and supplements store Fitness equipment store Sports nutrition store Fitness equipment wholesaler Sports accessories wholesaler

👍👍 A big thank you to Hassan (shop manager) for ordering and delivering my exercise bike. His professionalism, his speed of reaction, his kindness, his politeness... were a real pleasure. To recommend. People often mention store, Hassan, service, email, asked, tapis, bien, toujours, refund, seller,


Address

Rue du Lombard 39, 1000 Bruxelles, Belgium

Website

bruxelles-lombard.fitnessboutique.be

Contact

+32 2 502 00 79

Rating on Google Maps

4.90 (66 reviews)

Open on Google Maps

Working Hours

  • Monday: 10:30 am to 1:30 pm, 2 to 7 pm
  • Tuesday: 10:30 am to 1:30 pm, 2 to 7 pm
  • Wednesday: 10:30 am to 1:30 pm, 2 to 7 pm
  • Thursday: 10:30 am to 1:30 pm, 2 to 7 pm
  • Friday: 10:30 am to 1:30 pm, 2 to 7 pm
  • Saturday: 10:30 am to 1:30 pm, 2 to 7 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: store (17) Hassan (8) service (8) email (7) asked (7) tapis (6) bien (6) toujours (6) refund (6) seller (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 myriam p. 3 years ago on Google • 14 reviews
    A big thank you to Hassan (shop manager) for ordering and delivering my exercise bike. His professionalism, his speed of reaction, his kindness, his politeness... were a real pleasure. To recommend.
    3 people found this review helpful 👍

  • 1/5 Pinco P. 5 years ago on Google
    (Translated by Google) I bought a treadmill from them. After some problems on their website, I went to the store. I was well received, I followed their advice on the carpet model to choose although my budget was a little below. The sellers assured me of delivery within 10 working days. I receive a call after +/- 10 days and I am promised delivery for the next day. The next day I receive an email that the carpet is out of stock. After completely ignored emails and an infinity of incorrect information, calls to find out where the carpet was, I receive it 2 months late. I start to use it, the carpet has quality problems. I call the store, they promise me an immediate intervention. I've been waiting for a month, emails still unanswered, sales people still lost who never know how to do anything (they say, eh, not me) and who still have to ask a ghost manager from whom I'm still waiting for a call!! They don't respect the customers, there's no follow-up, there's no commercial gesture and it's always the customer who has to pick up the phone to get information. Now I have a faulty carpet over 1000€ for which I waited 2 months instead of 10 days and the store really doesn't care! I regret my experience with them!! Never again!! (Original) J'ai acheté un tapis de course chez eux. Après quelques problèmes sur leur site internet, je me suis rendue au magasin. J'ai été bien accueillie, j'ai suivi leur conseil sur le modèle de tapis à choisir bien que mon budget était un peu au dessous. Les vendeurs m'ont assurée une livraison dans les 10 jours ouvrables. Je reçois un appel après +/- 10 jours et on me promet une livraison pour le lendemain. Le lendemain je reçois un mail comme quoi le tapis est en rupture de stock. Après des mails carrément ignorés et une infinité d'informations erronées, d'appels pour savoir où était le tapis, je le reçois avec 2 mois de retard. Je commence à l'utiliser, le tapis présente des problèmes de qualité. J'appelle le magasin, on me promet une intervention immédiate. J'attends depuis un mois, mails toujours sans réponse, vendeurs toujours perdus qui ne savent jamais rien faire (disent-ils, hein, pas moi) et qui doivent toujours demander à un responsable fantôme duquel j'attends toujours un appel!! Ils ne respectent pas les clients, il n'y a pas de suivi, il n'y a pas de geste commercial et c'est toujours le client qui doit prendre le téléphone pour avoir des informations. Maintenant j'ai un tapis défectueux à plus de 1000€ pour lequel j'ai attendu 2 mois au lieu de 10 jours et le magasin s'en fiche royalement! Je regrette mon expérience chez eux!! Jamais plus!!
    2 people found this review helpful 👍

  • 5/5 Mohamed I. 1 year ago on Google • 441 reviews
    Good place to buy gym equipment.

  • 5/5 Fasniii 4 years ago on Google • 7 reviews
    A week ago I went to this smoking store to buy my first WHEY. Before entering this store I had a bunch of unanswered questions, I was really lost. Once I returned, the two people who worked there were able to welcome me properly, they took all the time to answer my questions (knowing that they had their breaks) and were able to put me at ease in addition to that motivated me. It's very rare to come across people who advise and take care of customers as they should. I give it a rating of 5 out of 5 because there were only positive points! (I really wanted to say what I think because people who do their jobs well also deserve to be congratulated.
    1 person found this review helpful 👍

  • 5/5 Wajdi S. 4 months ago on Google • 4 reviews
    Very nice home ! Professional staff, attentive and good advice 👍
    1 person found this review helpful 👍

  • 5/5 Yr O. 2 years ago on Google
    (Translated by Google) Well-stocked store, fitness level, you can find everything you need. Note: the store does not accept contactless payments (Original) Boutique bien achalandé, niveau fitness on y trouve tout ce dont on a besoin. A savoir : la boutique n'accepte pas les paiements sans contact
    1 person found this review helpful 👍

  • 1/5 Renan S. 3 years ago on Google
    (Translated by Google) I come here again to express my dissatisfaction with this company. More than a month ago, I asked for a refund because the store made the product I ordered available for the first time, but after I paid, I sent an email saying there was no more stock. So I asked for a refund, but according to the company's rules for my form of payment, your deadline has already passed and when I send an email it says it has been validated, but it was not. I have bank vouchers that have no refunds. the phones they gave me for contact don't work or nobody listens. Total neglect with the customer. I don't recommend it. (Translated by Google) I come here again to express my dissatisfaction with this company. More than a month ago, I asked for a refund because the store made the product I ordered available for the first time, but after I paid, I sent an email saying there was no more stock. So I asked for a refund, but according to the company's rules for my form of payment, your deadline has already passed and when I send an email it says it has been validated, but it was not. I have bank vouchers that have no refunds. the phones they gave me for contact don't work or nobody listens. Total neglect with the customer. I don't recommend it. (Original) Ik kom hier nogmaals om mijn ontevredenheid over dit bedrijf te uiten. Meer dan een maand geleden vroeg ik om terugbetaling omdat de winkel het door mij bestelde product voor het eerst beschikbaar had gesteld, maar nadat ik had betaald, stuurde ik een e-mail met de mededeling dat er geen voorraad meer was. Dus ik vroeg om een ​​terugbetaling, maar volgens de regels van het bedrijf voor mijn betalingsvorm is je deadline al verstreken en wanneer ik een e-mail stuur, staat er dat deze is gevalideerd, maar dat was niet het geval. Ik heb bankvouchers waarop niets is teruggestort. de telefoons die ze me hebben gegeven voor contact werken niet of niemand luistert. Totale verwaarlozing met de klant. Ik raad het niet aan. (Translated by Google) I come here again to express my dissatisfaction with this company. More than a month ago, I asked for a refund because the store made the product I ordered available for the first time, but after I paid, I sent an email saying there was no more stock. So I asked for a refund, but according to the company's rules for my form of payment, your deadline has already passed and when I send an email it says it has been validated, but it was not. I have bank vouchers that have no refunds. the phones they gave me for contact don't work or nobody listens. Total neglect with the customer. I don't recommend it.
    1 person found this review helpful 👍

  • 5/5 DiogoMiguel.18 4 years ago on Google • 6 reviews
    I have no words to express the exemplary service of this store: warm welcome, clear explanations, reasonable price, and extreme quality. 5 stars is too little for this service. A big thank you to Hassan 👍🏻

  • 5/5 Younes S. 3 years ago on Google
    (Translated by Google) Always A very warm welcome with impeccable service ... It's my favorite store and we don't change a winning team 😎 (Original) Toujours Un très bon accueil avec un service irréprochable... C'est mon magasin préféré et on change pas une équipe qui gagne 😎

  • 5/5 Mathieu L. 4 years ago on Google
    (Translated by Google) I am pleasantly surprised by the behavior of the seller, very professional, helpful, attentive, and a perfect mastery of the products. I was very well received... coffee, tasting and good advice. It was important to me to leave this little comment and of course the well-deserved 5/5 rating. Thank you Hassan (Original) Je suis agréablement surpris par le comportement du vendeur, très professionnel, serviable, à l’écoute, et une maitrise parfaite des produits. J’ai été très bien accueilli... café, dégustation et bon conseils. Ça me tenais à cœur de laissé ce petit commentaire et bien sur la note de 5/5 bien mérité. Merci Hassan

  • 5/5 zara v. 3 years ago on Google
    (Translated by Google) Quality service deserves a 5/5 quality rating Thank you Hassan (Original) Un service de qualité mérite une note de qualité 5/5 Merci Hassan

  • 5/5 Simon M. 3 years ago on Google
    (Translated by Google) Hello. A big thank you for your help and your advice always on top. cordially (Original) Bonjour. Un grand merci pour votre aide et vos conseils toujours au top 👌👍. Cordialement

  • 1/5 Sebastien F. 2 years ago on Google • 2 reviews
    Between 3 p.m. and 4 p.m. on 02/16/2022 Today I decided to go to this store to get information about food supplements for muscle mass. I met the seller of this store so that he could give me information about food supplements (mass gain). At one point I asked him for information on BCAAs, the seller refused to inform me to concentrate on gainers. The seller was disrespectful to me, telling me that he still didn't want to inform me about BCAAs if I didn't plan to buy one of his products. Me being disgusted by this kind of behavior I left this store. A seller like this saddens me because you can't buy the product without being informed.
    2 people found this review helpful 👍

  • 5/5 Ramazan Y. 3 years ago on Google • 2 reviews
    Good welcome, the staff is warm especially by (hassan) who gives me good advice and sells me quality products and who is not just there to sell because we don't know many of them so I thank him and him give 5 stars.
    1 person found this review helpful 👍

  • 5/5 R B. 3 years ago on Google • 2 reviews
    I had my first experience at fitness boutique and the service there is top notch. A big thank you to Hassan for impeccable after-sales service. A big thank you to fitness boutique and its manager Hassan!!
    1 person found this review helpful 👍

  • 5/5 BERNIMONT F. 3 years ago on Google • 1 review
    Competence and professionalism! As soon as I entered the store, I immediately appreciated the welcome, kindness and attention of the manager. He answered all my questions, helped me and convinced me when choosing and purchasing an elliptical trainer. I highly recommend this store.
    1 person found this review helpful 👍

  • 5/5 Ярослав �. 3 months ago on Google • 2 reviews New
    good seller, large assortment, but I would like to see mk 667 ibutamoren on the shelves


Call +32 2 502 00 79 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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