1/5 Sungwoo P. 1 year ago on Google
I
visited
this
restaurant
with
my
grandparents,
hoping
to
impress
them
with
the
quality
of
the
food
and
the
service,
as
we
had
enjoyed
it
on
our
previous
visit.
Unfortunately,
our
experience
this
time
was
ruined
by
the
appalling
behaviour
of
one
of
the
servers.
After
finishing
our
meal,
I
asked
one
of
the
servers
where
the
toilet
was
located.
The
server
lied
to
me
at
first,
claiming
that
there
was
no
toilet
in
the
restaurant.
Later,
he
called
me
back
and
told
me
where
it
was
while
scoffing
at
me
at
the
same
time.
This
behaviour
was
completely
unacceptable
and
left
us
feeling
humiliated
and
disrespected.
To
make
matters
worse,
the
tip
was
already
included
in
the
bill,
so
we
had
to
pay
for
the
service,
despite
being
offended
by
the
server's
behaviour.
When
we
talked
back
about
this
issue
while
leaving
the
restaurant,
the
server
did
not
seem
to
take
it
seriously,
perhaps
because
I
was
laughing.
In
reality,
I
was
not
laughing
because
I
found
the
situation
humorous,
but
because
I
was
dumbfounded
by
such
a
rude
behaviour
by
the
server.
As
someone
who
has
lived
in
Budapest
for
two
years,
I
have
never
encountered
such
blatant
disrespect
in
any
restaurant.
It
is
unacceptable
for
a
server
to
make
fun
of
their
customers
or
lie
to
them,
and
it
is
equally
unacceptable
for
a
restaurant
to
include
a
tip
in
the
bill
without
asking
the
customers'
consent.
I
strongly
advise
the
management
of
this
restaurant
to
reevaluate
their
hiring
process
and
to
ensure
that
their
employees
treat
all
customers
with
the
respect
and
dignity
they
deserve.
I
sincerely
hope
that
no
one
else
has
to
endure
such
a
degrading
experience
when
dining
at
this
establishment.
4 people found this review helpful 👍