Let me preface my statement by acknowledging that of course an airport fast food restaurant should not be held up to the highest of gastronomical standards. That said, if I wanted room temperature soggy fries, I could have brought them through security myself. I also was not offered ketchup, and had to line back up to buy one for 200 forints. Advice: go to the Burger King right beside it instead.

After ordering an extremely overpriced meal. I was treated with raw chicken. I then took said chicken back to the front desk where I was greeted with laughter and rude remarks towards me. The two employees behind the desk first attempted to lie to me explaining refunds do not work in their system and then decided to mock me and laugh in my face. After a long heated argument I finally received my refund after being laughed at, mocked and lied to. The manager who handled my complaint looked down upon me and was unqualified to deal with such a simple task. She should not be anywhere near that work space.

Just amazingly good food. Fresh, warm, clean and new oil used. Perfect done chicken.

The burger is good The chicken is stale Card machine took my Amex payment & declined.. my bank app shows it is charged. Need to wait for 3 days to see if it charged… So much hassle… Don’t use ur Amex card Update: Apparently my money was really charged twice.. and they are not contactable for any form of refund… Second update: I was able to contact them based on the email provided by the KFC staff. I also got my refund back thankfully!!

1 staff long que and very slow brrrrr KFC pay your staff better

Extra charges for takeaway and even for having a paper bag. Refill drinks but the cup given is barely robust enough for one fill, let alone several. The only sugar free drink option lipton, none of the big/nice brands. No customisation options for burgers using the electronic menu. On the plus side, very quick to receive food. The chicken wings tasty, strips not quite as good.

Worst kfc I’ve ever been in. Gave me and my boyfriend burgers with RAW CHICKEN, and after I went to the till to show them the burgers and how obviously undercooked they are, they told me “oh it’s just the spices that we put in the chicken that makes it look pink, it’s perfectly safe to eat”. I did NOT eat any more of that burger because it definitely was not perfectly safe to eat. I wish I could attach the picture to show everyone just how disgusting it looked. Now, two days later, I am suffering from salmonella, as well as my boyfriend who also had the same burger. Great job guys. They didn’t even offer to give our money back which is highly unethical and unprofessional. Worst kfc ever.

They don’t know what they are doing, i made my order and after 30 minutes of waiting i asked them about order they were looking each other’s face because order was already there but they didn’t knew..wow i just wasted around 35 minutes standing from my work break.

(Translated by Google) I'm glad there is a KFC here where you can get food relatively cheap compared to airport prices. We have tried breakfast now. The queue was relatively long, but the service is nice. My only complaint is that Breakfast Qurrito was sizzling in oil, which required a lot of napkins. But everything was delicious, besides the qurrito, the cheese roller, the pancake and the Toast deluxe. (Original) Örülök, hogy van itt is egy KFC, ahol a reptéri árakhoz képest viszonylag olcsón lehet kaját szerezni. Mi most a reggelit próbáltuk ki. A sor viszonylag hosszú volt, de kedves a kiszolgálás. Egyetlen kifogásom, hogy a Breakfast Qurrito tocsogott az olajban, ami miatt jó sok szalvéta kellett. Viszont finom volt minden, a qurrito mellett a sajtos roller, a pancake és a Toast deluxe is.

Rude service is the reason I give 1 star. Didn't allow me to pay in pounds with my card (card's owner is choosing the currency!), when taking my order I paid at the counter for 2 sauces and received one, I asked for the second and they asked for money, so I suggested that she may want to double check my order (I made sure with my receipt that I paid for 2) but no, was only hurried up by them. Maybe is it worth to double check either their English skills or communication/customer service skills? Won't come back for sure.

Rude service :/

This is your best food option at the airport. We bought a bucket of 10 chicken drumsticks and the chicken was well-marinated, very hot and best of all each piece was large in size. If you’re from Canada, this would be a pleasant surprise as the chicken pieces back home are very small. Definitely recommend this over the other expensive options.

The food is really fresh, tasty and chrispy. Nice staff.

We know to expect airport prices but we'd also expect the same quality burger as in any other location. Mine was just not thst appealing and it wasn't even busy there.

They simoly forgot my order..first time I asked about it after 10 minutes of waiting, they sent me away. For the second time I succeeded, they did not apologize. I recommend to choose Burger King, right next to it

Found multiple hairs in our food and the chicken was extremely dry and cold…

Tragic, even by airport food standards. When were these fries made? My guess is yesterday, and left on a radiator until someone has a lapse in judgement and orders them. No way in hell these were "freshly prepared". Went to BK next door. The halloumi budger has two slices in the picture, but was made with one.

I was thinking to get 8 strips, it was around 2400 HUF. Then the great ordering machine was asking me if i want to save by upgrading to a menu? With fries and drinks, for about 3100. Sure. In the end I've got 3 strips, a lousy small bag of fries and some drinks. For more price then the original 8 strips would cost. I consider this a rip off. Very not happy.

Thank you for a wonderful experience today. The cashiers working here are very nice. The food is good and delicious. The English language didn’t go very well for me and my family, but we still understood each other well with the checkout lady. Our order was completed quickly and it was all very fresh. I am very happy to recommend this KFC to everyone.

Very horrible experience, wait for long time even there is only one person in front of me. Also she (the lady in grey dress in the picture) only gives me 13 hot wings instead of 15. It's just hot wings, why u r cheating like this?

Paid with Amex at the machine. Machine returned error. Clerk advised to pay again at their till using Mastercard as AMEX didn't go through. Got a charge later on the AMEX as well, 2430FT, 22nd of May, around 17:16. The breading on the chicken legs was chewy, like gum. Removed it and only had the meat. Second poor experience with KFC in Budapest. Not returning ever.

Good service but the chicken was too oily

(Translated by Google) Kfc average, more expensive. (Original) Átlagos Kfc, drágábban.

As good as any other KFC, great chicken and I was pleasantly surprised how nice the (chicken) burguer is!!

Worst kfc I have been to around the world. Simply greeting would have been nice.

Freaking joke. No additional ketchup to b-smart "in Budapest". Not very kind service either. Chicken and fries are much tastier in Poland.

The veggie burger is a shame. Such a disappointment. Please consult some brands specialized on plant-based products, such as Garden Gourmet or De Vegetarische Slager for advice on improvement. I cannot imagine that KFC is still not able to make a proper plant-based sandwich. Why don’t you just use the same coating which you use for your chicken and coat something plant-based with it? Kind regards

I wish the chicken strips were more crispy. The batter was bland. Not quite sure if they adjust the recipe to the local taste.

Very forgetful staff. I've eaten here 3 times and they always forget to put something in, then one coffee instead of two, or a glass, today they didn't give me potatoes. be careful! The taste is very different from KFC not at the airport

Really bad! The staff is very rude and try to scam you! You order something and the charge you for something else! DO NOT EAT HERE AT ALL COSTS!

Food tastes good but looks nothing like the pictures. Sauces and take outs cost extra. Lower your expectations at the airport.

Crowded, the service got 2 star our food we're missing.

They don’t even bother to take your order… simply turning away from the kiosk whilst you try to spend money there :)

Probably worst KFC i have ever eaten. Came to the airport in the morning to have a breakfast. The food that was given was very dry and tastless. I can only assume that yesterdays chicken was served because how else can you mess it up so badly...

The busiest one, but their service was fast. I couldn’t use coupon in their monitor which I ended up with normal box menu one.

I have poisoned because of you . Raw meet , our of date potato and drinks full of minerals but not drink. 0 out of 5

Probably the best place to grab food in the airport. Food was hot and fresh. Better quality than most other KFCs I've been to.

Almost only aspartame filled drinks, for us who wants sugar as the only sweetener this place has mainly water to offer. In addition the fries were cold and the fried chicken could at least have looked like it was fried today. A disappointment.

(Translated by Google) We know that airport food does not excel in quality. But that I pay more than € 30.00 at KFC Budapest Airport for something that my dog ​​would not have eaten yet is very sad. Sandwiches were wet, no sauce that was apparently on or so. A sticky lettuce on cold chicken burgers. Not tepid, no cold. The cheese was not even melted. Finally, our intestines do not like it either, without going into further details. Perhaps the adjacent Burger king can expand their capacity by taking over the KFC unit. DO NOT GO. (Original) Dat vliegveld eten niet uitblinkt in kwaliteit, dat weten we inmiddels wel. Maar dat ik bij KFC Budapest Airport ruim €30,00 betaal voor iets wat mijn hond nog niet zou hebben gegeten is wel heel triest. Broodjes waren nat, geen saus die was blijkbaar op of zo. Een dot kleffe sla op koude kip burgers. Niet lauw, nee koud. De kaas was niet eens gesmolten. Tot slot, onze darmen vinden het ook niet fijn, zonder verder in details te treden. Wellicht kan de naastgelegen Burger king hun capaciteit uitbreiden door overname van de KFC unit. NIET GAAN.

Worst kfc I’ve ever eat, raw meat, threw it away… Waste 6000 huf for nothing Very bad experience

Chicken wings were crispy and juicy 🐷

When the attendant knows how to sell. a delicious dessert.

It is a international airport with the flair of modernity and charm of past times. Everything friendly clean and the cheque in fast but not uncontrolled! Budapest I will come again.

(Translated by Google) there was a mouse in the sandwich (Original) egér volt a szendvicsbe

(Translated by Google) 5 hours, long queue, 15-20 waiting one single server guy. Outrageous. Undercritical service. (Original) 5 óra, hosszú sor, 15-20 várakozó egyetlen egy kiszolgáló srác. Felháborító. Kritikán aluli szolgáltatás.

(Translated by Google) The quality was very bad. (Original) Die Qualität war sehr schlecht.

doesnt accept coupons

(Translated by Google) Good👍 (Original) Gut👍

Queue longs like in communism times. Manager watching something with another one guy. Only one person servicing .... KFC is a fastfood or not? Amwful amwful.

(Translated by Google) Meh ... (Original) Hááát...

(Translated by Google) It's a shame you can't give less than one star ... After 18 hours I go there a few minutes, the advertisers are lit and a couple standing at the counter thought shoppers. I didn’t know they were already closed, I hadn’t bought from this KFC yet. I stopped behind the couple. A worker came and stopped to talk to those in front of me. Another worker came and went to the checkout. He was walking behind the counter in a third street outfit. None of them said sorry but we were closed. None of the workers thought to speak. Of course, I would have stood by without a word. I waited a few more minutes and left. Congratulations to those who were at the counter at the time, "excellent" from humanity! As I look at the other reviews I think I would skip next time. Thanks. (Original) Nagy kár, hogy nem lehet egynél kevesebb csillagot adni... 18 óra után pár perccel odamegyek, a hirdetők világítanak és egy pár áll a pultnál azt hittem vásárlók. Nem tudtam, hogy már bezártak, nem vásároltam még ebből a KFCből. Megálltam a pár mögött. Egy dolgozó jött és megállt beszélgetni az előttem lévőkkel. Jött egy másik dolgozó és a pénztárhoz ment. Egy harmadik utcai ruhában sétálgatott a pult mögött. Egyikük sem szólt oda, hogy bocs de zárva vagyunk. Egyik dolgozónak sem jutott eszébe, hogy szóljon. Természetesen szó nélkül tovább álltam volna. Vártam még pár percet és elmentem. Gratulálok az akkor éppen a pultnál lévőknek, emberségből "kiváló"! Ahogy elnézem a többi értékelést azt hiszem legközelebb is kihagynám. Köszi.

(Translated by Google) Thank you for the delicious food and thank you for your kindness! They were fast and we were happy with everything! The queue was so long but they were served soon! We will be back in March and we are sure we will be here again! Csillagos5ös (Original) Köszönöm a finom ételeket és köszönjük a kedvességüket! Gyorsak voltak és mindennel megvoltunk elégedve! A sor tenyleg hosszú volt de hamar kiszolgaltak! Márciusban újra jövünk és az már biztos hogy itt fogunk megétkezni! Csillagos5ös

Very expensive compared to other options. Strips don’t come with sauce. Chicken old and cold. Unfriendly staff. Good option if you’re in a hurry because there’s no line.

Slow motion. Ordered one menu received another 🤔🤔. I think the zinger burger is the best.

Unpleasant staff, ordered a meal but got something completely different tasteless. Unable to compare with KFC in Sweden. 

The service was just terrible . The staff was chatting in between themselves doesn’t even pay attention that I’m standing there ready to order. After all I ordered my food and got the wrong item . Honestly worse experience ever .

5 of us have come away with food poisoning as a result of eating here. We ate on 14th april. Cannot stress to everyone to avoid right now!

Best. Zinger. Burger. Ever. Best. KFC. EVER. Would give 6 stars if I could.

Service speed, staff attitude and food quality all met the expectations of a restaurant in this category and price range. Probably the best option on the airport if you are looking for a quick inexpensive meal.

Unfriendliest service ever seen, slow service resulting in cold meal (and the burger has some parts where you are only eating bread) and really rude manners

You can’t ask for much at airport establishments, there’s no real competition and most customers won’t be regulars. Like any KFC, the food was good and the service was reasonable. Not the biggest of queues. Recommended.

(Translated by Google) The one who attended me wanted me to ask for something else. I don't know what that is about. (Original) El que me atendió quería q pidiese otra cosa. No se a que viene eso.

(Translated by Google) Ordered menu 30 hotwings for 4, the chicken is not nearly spicy, the drinks are aside is practically it's water they know nothing about the ice machine is too small to have ice at all (Original) Ordinato menu 30 hotwings per 4 , il pollo non è quasi piccante , le bibite sono a parte è praticamente è acqua non sanno di niente la macchinetta del ghiaccio è troppo piccola per far avere il ghiaccio a tutti

(Translated by Google) It is true that the service is fast but also inaccurate, I did not get what I asked for. (Original) Igaz, hogy a kiszolgálás gyors, de egyben pontatlan is, nem azt kaptam, amit kértem.

(Translated by Google) Hard to eat (Original) 食べづらい

(Translated by Google) Fine (Original) Finom

(Translated by Google) Special environment. Usual delicious taste. (Original) Különleges környezet. Megszokott finom íz.

(Translated by Google) A deplorable KFC experience !!! Good food is fast food, so nothing to say, we know what to expect. On the other hand the staff: no smile, no ounce of sympathy, no effort to understand us. Yet there were not many people at the time of our order. It is difficult to order because no help from them, they sway our plate (without sauce or drinks). We do not understand too much, we come back (kindly) to them to ask. They balance us hastily and mechanically the price of the drink and a sauce in 3 seconds. Of course we do not understand anything but they do not care royally. Recruitment is to be reviewed !!! (Original) Une expérience KFC déplorable !!! Bon la nourriture c'est du fast food, donc rien à dire, on sait à quoi s'attendre. Par contre le personnel : absence de sourire, pas une once de sympathie, aucun effort pour nous comprendre. Pourtant il n'y avait pas grand monde au moment de notre commande. On commande difficilement car aucune aide de leur part, elles nous balancent notre plateau (sans sauce ni boissons). On ne comprends pas trop, on revient (gentillement) vers elles pour demander. Elles nous balancent de façon hautaine et machinalement le prix de la boisson et d'une sauce en 3 secondes. Bien sûr on ne comprend rien mais elles s'en foutent royalement. Le recrutement est à revoir !!!

The wait times are ridiculously long on average. Doesn't matter what time of the day it is, expect a good 20min. Queuing up at least. You can get lucky 1/50 of the times, hence the extra star. Additionally, I never managed to get fresh fries here, but they usually give free stuff for your suffering, for whatever that's worth.

(Translated by Google) My second experience in a kfc. Getting worse. After making a long line they do not have anything I ask them to do. Only bad faces (Original) Mi segunda experiencia en un kfc. Cada vez peor. Despues de hacer una larga cola no tienen de nada de lo que les pido. Solo malas caras

The cheapest good in this area

(Translated by Google) Kave 700Ft's the reason we're at the airport, but why can't we just push that already mini cup ?! Sorry de purity romania / ukraine / bulgaria feeling .. leuzas (Original) Kave 700Ft az meg oke,repteren vagyunk,de hogy miert nem lehet akkor azt az eleve is mini poharat tele tolteni?! Bocsanat de tisztara romania/ukrajna/bulgaria feeling .. lehuzas

Unprofessional staff.

(Translated by Google) Any (Original) Quelconque

(Translated by Google) Weak (Original) Gyenge

(Translated by Google) Tasty, good but expensive) (Original) Смачно, якісно, але дорого)

(Translated by Google) I queued at 4:10 in the morning, then there was preparation with 2 people in the back, comfortably, feeding. At 4:23, the preparation had apparently been completed, but the waitress walked forward behind the counter only slowly at 4:30. By then, the queue had grown enormous. At that time, there was a small KV machine setup, and only started serving at 4:36. I've been watching this from neighbor Burger King, who has been running at least 30 people comfortably on 2 servers in this amount of time .... Is this a fast food restaurant? So why leave my money here? (Original) Reggel 4:10-kor álltam be a sorba, akkor még előkészítés ment hátul 2 személlyel, kényelmesen, eszegetve. 4:23-kor már Látszólag befejezték az előkészítést, De a kiszolgáló hölgy csak 4:30-kor sétàlt előre a pult mögé lassan de biztosan. Addigra a sor már hatalmasra nőtt. Ekkor még egy kis KVgépbeállítás történt, a kiszolgálást csak 4:36-kor kezdte meg. Ezt már a szomszéd Burger King-ből figyeltem, akik ennyi idő alatt 2 kiszolgálóval kényelmesen lepörgettek minimum 30 embert.... Ez gyorsétterem? Ezért hagyjam itt a pénzem?

(Translated by Google) I put a star to put something .. the girl who attended us did not know anything. I asked about the ingredients of a hamburger, and instead of answering it he added it to me, when I told him that I wanted something else. In addition, I asked for a menu, and they charged me for a separate drink and hamburger, without potatoes, when it's silly to do that since the price is the same or even higher. When he picked up the tray and said that was not what I asked for, he pouted me and changed it, but I asked him about the potatoes on the menu and he told me that he had asked for it separately. I ask them and they tell me that I have to pay 700 ft more for them, when what I paid for food and drink was the price that was worth the menu, and still goes for the mobile phone to get the translator as if we didn't understand anything. They believe that being tourists they can take us in their hair. (Original) Le pongo una estrella por poner algo .. la chica que nos atendió no se enteraba de nada. Pregunté por los ingredientes de una hamburguesa, y en lugar de contestarme me la añadió, cuando yo le dije que quería otra cosa. Ademas de ello, pedí menú, y me cobraron bebida y hamburguesa separadas, sin patatas, cuando es de tontos hacer eso ya que el precio es el mismo o incluso mas elevado. Al recoger la bandeja y decir que eso no era lo que pedí, me puso mala cara y me lo cambió, pero le pregunté por las patatas del menu y me dijo que lo había pedido separado. Se las pido y me dice que tengo que pagar 700 ft más por ellas, cuando lo que pague por comida y bebida era el precio que valía el menu, y todavía va a por el móvil para ponernos el traductor como si no entendiesemos nada. Se creen que al ser turistas nos pueden tomar en pelo.