Imhotep Medical Center image

Imhotep Medical Center

Private hospital

😠 Unfortunately, I can't write a better review for the clinic, because I couldn't even get to them! I booked an appointment in their system after I bought the service, and then 30 minutes (!) before the appointment, I received a text saying not to come, because the beautician has covids and it just ca... People often mention appointment, call, test, beautician, number, phone, called, service, told,


Address

Budapest, Bajnok Center, Bajnok u. 13-1 emelet, 1063 Hungary

Website

website3

Contact

+36 70 667 2587

Rating on Google Maps

3.80 (33 reviews)

Open on Google Maps

Working Hours

  • Thursday: 7:30 AM to 7 PM
  • Friday: (Good Friday), 7:30 AM to 7 PM, Hours might differ
  • Saturday: 3 to 6 PM
  • Sunday: (Easter), 2 to 6 PM, Hours might differ
  • Monday: (Easter Monday), 7:30 AM to 7 PM, Hours might differ
  • Tuesday: 7:30 AM to 7 PM
  • Wednesday: 7:30 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: appointment (20) call (12) test (12) beautician (9) number (9) phone (7) called (7) service (6) told (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Bettina S. 2 years ago on Google • 12 reviews
    Unfortunately, I can't write a better review for the clinic, because I couldn't even get to them! I booked an appointment in their system after I bought the service, and then 30 minutes (!) before the appointment, I received a text saying not to come, because the beautician has covids and it just came out... You can still understand this, in a world like this we live nowadays, but when I tried to call them on the phone the next day to make a new appointment, the phone number provided didn't ring, it doesn't have a subscription, it doesn't exist! :D So I called the number from whom I received the text message asking what the news was then, and he said that they would not be able to replace the beautician, so I should call them in 2-3 weeks. After 3 weeks, I called the number, wanted to make a reservation in the electronic system, wrote an SMS: NOTHING! Nobody responded, didn't call me back, I didn't get a text/email, nothing! It's a shame, seriously, this kind of customer service. I redeemed my coupons and went to a place where they want to provide service! I do not recommend this place to you!
    3 people found this review helpful 👍

  • 1/5 Sammy 2 years ago on Google • 126 reviews
    Fraud! We were told the antigen test cost 25 euros. When we took the test and stood at the checkout, we were charged 65. During the discussion a large man came to intimidate us. Other tourists reported the same problem outside. For example, PCR test results were not delivered. Danger!
    1 person found this review helpful 👍

  • 1/5 Guido P. 2 years ago on Google
    In points: - We had an appointment at 12:05 but nobody appeared before 12:30 - Form to fill only in Hungarian language (thanks Google) - Antigen test with saliva, not from nose - Website price 9.900 huf, in site price 15.000 huf: they charged more than 50% of the website price just because "was sunday" (was not written anywhere) - 15.000 huf = more than 40€ for a rapid test Up to you guys....
    2 people found this review helpful 👍

  • 1/5 Isabela N. 2 years ago on Google
    Very unprofessional. We arrived with an appointment for 12:05 and until 12:27 the clinic was closed because the staff was “stuck in traffic”. Unbelievable. And on top of that the price charged was 50% higher than the one on the website “because it was Sunday”. Really unbelievable.
    2 people found this review helpful 👍

  • 1/5 Yael H. 2 years ago on Google
    Unprofessional. When I arrived to my appointment, nobody was there. I called the number on their website, and they seemed to be completely unaware of the appointment and told me to wait 20 minutes until they got there. After they did my pcr test they told me they would send it no later than 9pm the next day....which of course did not happen. They eventually sent me my results the minute I got onto my flight. Luckily nobody checked my pcr test at the airport. VERY EXPENSIVE AND COMPLETELY UNRELIABLE, AVOID!!
    2 people found this review helpful 👍

  • 1/5 Katalin S. 2 years ago on Google • 13 reviews
    I already had an appointment for the 14th at a modified time. I came from far away. Then they announced that it was registered with them for the 21st. Do not pay in advance!!
    1 person found this review helpful 👍

  • 1/5 Νικολετα �. 2 years ago on Google
    We did the test and they send our results more than 24 hours !! They wrote wrong our names !! We were lucky in our trip!! Very expensive !
    1 person found this review helpful 👍

  • 5/5 Tony B. 2 years ago on Google
    Great Experience. We've done a lot of PCR (Covid Tests) in different countries and this was an outstanding experience; soft hands, good customer service and easy directions.
    1 person found this review helpful 👍

  • 5/5 Anton B. 2 years ago on Google • 74 reviews
    Friendly service. It was nice to hear Russian speech. A good place. Thanks to Eric and Janusz. I wish you prosperity! Greetings from Karelia!

  • 5/5 Gilles D. 2 years ago on Google
    Went there for a pcr test, very welcoming, fast and professional! Results in 12-24 hours! Top!

  • 5/5 Ruth S. 2 years ago on Google
    (Translated by Google) Professional, fast. I recommend to everyone. (Original) Professzionális, gyors. Ajánlom mindenkinek.

  • 5/5 Kornélia V. 2 years ago on Google
    (Translated by Google) Helpful team! I haven't had any luck with such a professional blood draw! (Original) Segítőkész csapat! Ilyen profi vérvételhez még nem volt szerencsém!

  • 5/5 Tomasz “Arrakis” N. 2 years ago on Google
    (Translated by Google) I urgently needed a PCR test. Both the appointment and sampling were immediate and professional. (Original) Sürgősen szükségem volt PCR tesztre. Mind az időpont egyeztetés, mind a mintavétel azonnali és professzionális volt.

  • 5/5 Frédéric P. 2 years ago on Google
    Very effective pcr test. Very Nice and professional peoples.

  • 5/5 Carlos Albert v. 2 years ago on Google
    They were really kind and fast. I did PCR on the morning and in the evening I already had the results. Thanks! :)

  • 5/5 Vincent V. 2 years ago on Google
    We got a PCR test very quickly and without appointment. The team is very kind and professionnal. Highly recommended.

  • 1/5 Bence K. 2 years ago on Google • 1 review
    It's a very amateur company, don't come here if you have any problems. I really don't recommend it
    2 people found this review helpful 👍

  • 1/5 Bálint F. 2 years ago on Google • 1 review
    They do not apply for multiple promises either. And even if you call the given numbers in vain, they answer the phone, and when they do, it turns out to be lost because it's a private number... Excellent doctors work with catastrophic reception management!
    1 person found this review helpful 👍

  • 1/5 Csilla K. 2 years ago on Google • 1 review
    It's terrible what this place allows itself, it doesn't even deserve one star if I could give it 0! I bought a coupon for a cosmetic treatment worth HUF 6,970, which included a complete facial cleansing. During my first phone call (January 25), when I wanted to make an appointment, a lady told me that unfortunately the beauticians have covid and are not working now. Of course, this was completely understandable in that virus situation. On my second call, which happened 1 month later, and I must add that I always called the number that was on the coupon in order to make an appointment, I spoke to a man who told me that he did not know that they had a beautician, "and I said, I bought a coupon for this from you to the service" he says: OK, he looks into it and calls back. This recall never happened. Then I called again 2 weeks later, when I spoke again to a lady who was finally the beautician, she said that she hadn't come to work yet, but when she did she would call me back and we would make an appointment. This call back didn't happen either, I called that afternoon (March 21)! When we finally managed to agree on an appointment for March 31st at 3:30 p.m., I said that this week is the only good day for me because I work every other day and I can't come, he said fine, there is an appointment for that day anyway. Yesterday I went there for the appointment, I was already there at 3:15 p.m. There I was greeted by a lady and a man at the reception, I said I came for an appointment at 15:30 at the beautician. They don't know anything about this, because the beautician isn't even working today! The lady said she would call her boss, what does she know about this, but of course she didn't pick up the phone! I am told to call the number on which I made the appointment. I call, the beautician picks up, I tell him that I am here at the appointed time for the treatment, to which he is most outraged that I have moved the appointment to tomorrow, i.e. today! I am completely surprised to tell him that I must not, because since March 21st I have asked for this day directly because I don't have time any other time, we haven't spoken! And he called me from this number, I tell him I am neither senile nor stupid and the last call made to this number in my phone was March. 21. When did we make this appointment? I don't know what they think, they lie, they look stupid, they play with people's precious time and money! OUTRAGEOUS! And after that they made a mistake, and the beautician asks on the phone what the solution is, that they will refund the price of my coupon! But of course I'll follow that too! You don't need to employ such an unreliable workforce, because Imhotep Medical might be good in other ways, "although I don't know", but their beautician is an unreliable one, man! I hope it doesn't happen to anyone else!
    1 person found this review helpful 👍

  • 5/5 nathan g. 2 years ago on Google • 1 review
    Fast and great support! Excellent
    1 person found this review helpful 👍

  • 5/5 Loïc T. 2 years ago on Google • 1 review
    Great care, thanks to the staff! THANKS


Call +36 70 667 2587 Open on Google Maps

Trends



Last updated:

Similar Private hospitals nearby

Last updated:
()