2/5 Devon R. 1 year ago on Google
My
family
has
lived
in
Buena
Park
for
years
and
The
LaFont
family
has
been
our
family
optometrist
for
a
few
generations.
I
was
really
happy
to
be
able
to
come
back
to
his
office
after
moving
away
for
a
few
years.
But
I
have
to
admit
we
will
not
be
coming
back
to
the
office
now
that
it's
not
owned
by
the
Lafont
Family.
I
was
informed
when
I
got
to
my
daughter's
appointment
that
the
ownership
had
changed
in
just
the
few
weeks
that
my
husband
had
his
appointment.
He
was
seen
maybe
a
week
and
a
half
prior.
He
was
happy
with
his
visit
and
received
a
prescription
so
we
can
get
glass
a
little
cheaper
because
we're
a
one
income
family.
There
was
no
issue
so
we
made
an
appointment
for
my
daughter
to
be
seen
a
few
weeks
later.
I
was
never
told
anything
about
an
ownership
change
until
filling
out
paperwork
I
had
already
filled
out.
But
now
I
needed
to
fill
it
out
with
a
new
letter
head.
At
the
end
of
my
appointment
I
informed
the
optician
that
I
would
like
a
prescription
to
get
my
daughter
glasses
somewhere
else.
I
was
given
the
prescription,
I
paid
and
went
home.
It
wasn't
until
I
got
home
and
sent
the
prescription
to
my
husband
that
he
informed
me
that
the
"PD"
was
not
listed.
So
I
called
the
office
back
regarding
the
issue
and
was
informed,
about
30
mins
after
my
appointment,
"That
the
office
is
no
longer
owned
by
the
LaFont
family.
The
new
business
does
not
provide
a
"PD"
because
it's
a
liability
issue."
I
was
then
informed
how
I
can
figure
out
my
own
"PD"
from
home.
Like,
I
didn't
just
pay
an
Optometrist
to
do
that
for
me
30
mins
ago.
So
now
I
will
have
to
pay
full
price
at
another
Optometrist
to
have
the
job
done
correctly
because
this
office
is
now
run
by
an
owner
that
will
withhold
info
so
it
holds
you
to
purchasing
their
glasses.
Well,
we
will
not
be
back.
I
will
find
somewhere
that
can
fit
my
family
needs.
So
sad
to
see
customer
service
go
down
hill
SOOOOO
FAST!
Not
worth
the
money
for
working
class
families
that
can't
afford
to
buy
at
the
office.
So
sad
things
went
the
way
they
did.
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