I'm so sorry telling you that Hotel de Las Luces, at 525, Calle Adolfo Alsina, in Buenos Aires, Argentina, was the second worst hotel I've stayed in my life. The staff uncapable to help with luggages, very rough and unsympathetic. Ripped towels with holes and smoke smelling, besides malfunction air conditioned, seems to be regular. Staff use to roughly hit plates and cups when picking it up for washing during breakfast, making a loud and annoying sound. Many plates, saucers and cups are splintered and have sharpen edges caused by staff bad handling (not good for children). Wi-fi signal is weak, very unstable and hotel PCs have dirty and damaged keyboards. PCs operational system is an out of date Windows XP which does not allows high resolution picture uploads. My room had dirty walls, with many scratches causing a very bad impression. I love Buenos Aires and I'll be back. Next time, however, UTHGRA hotels will be completely out of my choices. I've got so upset this time because De Las Luces website does not show all these deficiencies obviously. Even a security matter: "not to overload elevator with more than 3 people" is not fullfilled. Hotel staff use to get in your room even when you hang "don't disturb" warning on the door's knob. I've seen many upset other guests from many parts of the world, including Argentina. There is a completely indifferent behavior of the staff on helping and serving. I didn't get a simply "thank you" when leaving the hotel. You never get an UTHGRA hotel! They are dishonest, fallacious and disrespectful.

(Translated by Google) The hotel is in a privileged location. The staff is cordial, the breakfast is buffet, basic but with everything you need and fresh. The room that I get is a standard one, some 16m2, enough for two. The shower is very good, the bed very comfortable and the view that I get is from the side. One thing to keep in mind, the hotel is located next to the San Ignacio de Loyola church. You will not need an alarm clock. Something that surprised me was that they charge you for hot water for the thermos. Recommended hotel. (Original) El hotel esta en una ubicación privilegiada. El staff es cordial, el desayuno es buffet, básico pero con todo lo necesario y fresco. La habitación que me toco es una standard, algo de 16m2, suficiente para dos. La ducha es muy buena, la cama muy cómoda y la vista que me toco es lateral. Una cosa a tener en cuenta, el hotel esta ubicado al lado de la iglesia San Ignacio de Loyola. No vas a necesitar despertador. Algo que me sorprendió fue que te cobran el agua caliente para el termo. Hotel recomendable.

Small room, very small bathroom. strange and funny drinks for breakfast. Unstable and poor Wi-Fi.

Regular

(Translated by Google) In my room the heating did not work. We freeze. I had to ask for blankets and towels because they weren't there. Very good breakfast and excellent location. The attention of the lady from Saturday afternoon, horrible. His answers were always "no" (Original) En mi habitación no funcionaba la calefacción. Nos congelamos. Tuve que pedir las frazadas y las toallas porque no estaban. El desayuno muy bueno y la ubicación excelente. La atención de la señorita del sábado a la tarde, horrible. Sus respuestas siempre fueron "no"

La ubicación es el principal atractivo. El desayuno. Es aceptable, las habitaciones son amplias, con lo básico. La atención en líneas generales es mala, salvando a la chica de limpieza del quinto piso, la del desayuno y uno de los muchachos de recepción. Por ser afiliado gremial, el precio es demasiado bueno

Melhor localização é impossível. Atendimento muito cortês , inclusive em português. Todos empregados (recepção, limpeza e restaurante) são muito educados e simpáticos. O quarto é suficiente, não tem nada demais, porém é bem limpo e com camas confortáveis, que é o que importa. A limpeza é diária. Eu só acrescento 2 pontos negativos: tamanho do box para banho e falta de bidê. O café da manhã é bom e atende perfeitamente as necessidades nutricionais. Só há elevador que sempre está cheio pela manhã. Recomendo um andar baixo, assim poderá subir pelas escadas. Resumindo: EXCELENTE custo-benefício.

simple but funtional roons and close of great monuments of Buenos Aires

Cheap and well organized hotel!

Ok

Great

(Translated by Google) The building is old but well maintained and clean. It is not a luxury hotel but if you use it more than anything to sleep, it is a good option. Good value for money. Breakfast is modest but good. The attention is super friendly. (Original) La edificación es antigua pero está bien cuidada y limpia. No es un hotel de lujo pero si lo usas más q nada para dormir, es una buena opción. Buena relación precio calidad. El desayuno es modesto pero bueno. La atención es súper amable.

Pasé 5 días en el hotel, el personal es EXCELENTE. Son super educados tanto el personal de la mañana como el de la noche, son muy atentos. En cuanto al desayuno todo re bien, los mozos son muy buena onda y serviciales, en ningún momento faltó nada en el desayuno y todo es riquísimo. El hotel tiene una ubicación tremenda, estas cerca de todo, los alrededores tienen varíos negocios y lugares para comer. Volvería sin dudas!!

Hotel simples porém com pessoas muito simpáticas… O quarto é simples, porém a cama é excelente e o chuveiro maravilhoso o que traz bastante descanso e relaxamento. A localização é um dos maiores atrativos, pois fica a um quarteirão da Casa Rosada/Plaza de Maio e perto de outros pontos turísticos. Estação de metrô há 150mts. Café da manhã sem variedades, porém é uma características da maioria dos hotéis da Argentina.