There’s always a long line here. Always. It would be fine if they moved quickly. They don’t—quite the opposite. I always preorder on the app but that doesn’t help my cause. It’s not unusual that they’ll get the order wrong or make some kind of error. They’re not good about fixing mistakes, or admitting a mistake has been made. It’s mostly an exercise in frustration. Also, I recently learned if you ask for something without ice, they’ll serve you as though you ordered it with ice, meaning your cup will be 2/3 full, but you’re paying the same price. Any protests will be met with the “this is the store policy” argument. Certainly if you get extra ice, they will happily charge you the same price but give you less actual product. If you go to any Dunkin and ask for no ice, guess what? They’ll incredibly give you what you asked for. It’s a novel idea, I know.

This is the WORST Starbucks there could be. I stopped coming here even though it’s the closest to my house. The only times I come is for emergency stops. The wait is usually 25 minutes PLUS even after ordering ONLINE. What’s the point of offering that service when the employees can’t keep up and delay everything. They should either HIRE more workers or disable the online ordering because it is a disservice to this store.

By far the worst Starbucks we’ve ever been to!! The wait is usually 20mins + and by the time you get your drink/drink’s they’re watered down and disgusting! If it were up to me I’d never ever spend another $1 at this location, but my daughters don’t learn there lesson and it’s the closest one to us so it’s pretty much a daily disappointment. Most of the employees are horrible (Not all of them) they don’t greet you, they don’t smile and they have attitude!!

this is worst starbucks i’ve ever been to. the workers gave attitude for no reason, there was a long wait. two employees were working hard (a young man with glasses and a girl with pink/purple highlights named jackie) but the other two workers were slow and have all customers attitude (a girl with glasses with black hair and blonde at the tip and the other girl has dark red hair). the cookie was given to us, still in the packaging. overall a mad experience.

I think every time I’ve gone to this Starbucks location I’ve had a bad experience. everyone there seems to hate their job and every customer that comes in. if you kindly ask to get a drink remade when it’s obviously not made correctly, they laugh in your face. and it’s made wrong everyyyy single time. oh and the manager with red hair and glasses loves to be sarcastic. no one ever smiles or says thank you, have a good one, NOTHING. I work in food service as well and understand that you can get annoyed with customers here and there and unintentionally be rude but the workers here just do not gaf and hate their job. it was better when this location was closed down and should’ve stayed that way if they can’t get better and nicer workers 😝😝

I placed an online order and when I picked it up, one of my drinks were missing. As I waited 5 mins, no one even acknowledged me while standing at the pick up counter. I grabbed one of the “baristas” attention and informed them that I was missing a drink. She then asked what was the drink, so I showed her my order on the app. After another 5 mins, someone else began to make it. After she made it, (wrong size btw) I noticed that there wasn’t any salted caramel cold foam on my drink, so I informed the “barista”. She got an attitude and then asked the other “barista” was that on my order. Like I had a reason to lie when I can clearly prove what I PAID for. She said she didn’t know. So she sloppily made my cold foam without any caramel or salt … and then sat my drink down and walked off. No thank you, sorry about that, NOTHING. And not to mention, my danish was NOT warmed like I ordered. I don’t frequent this location but bless those that do.

This Starbucks takes forever to get you your order. I don’t understand how there are 6 people behind the register and I am waiting 15-20 minutes. I waited in the drive through for 15 minutes, but proceeded to go inside since cars were not moving (there were 6 cars ahead of me) hoping I can get seen faster however it was another 15 minute wait inside. I know I’m not the only one that works and has things to do and likes to get a morning coffee before starting their day, please hire efficient people. You’re probably better off ordering online for pick up.

I was waiting in the inside line what was gonna be 10 minutes and only two people were infront of me. They work sooooo slow here.. the guy taking the order was taking his sweet time doing something else instead of ringing people up. They always mess up your order. Message to manager- DO SOMETHING ABOUT THIS. MESSAGE TO EMPLOYEES -STEP IT UP A NOTCH CMON MOVE A LITTLE FASTER. There so slow. So annoying. I wish there was another starbucks close by here.

Was just in Starbucks, my drink was $6 and some change. I was feeling pretty nice and happy I went in there with a great attitude I said hello I ordered my drink the guy was not friendly at all but I still managed to give them a$5 tip I put it in there tip jar they saw me put it in the tip jar and not one of them said thank you.. when I walked out of there no one said goodbye have a great.. I kind of wanted to go back in and get my $5 out of their tip jar.. I get tips for a living and I make sure to tell everybody thank you and all I wanted was a simple thank-you from either the young man working there or the girl with the very long nails working.. I will never go back into that Starbucks and I will never tip again.

Terrible Starbucks location!!! I ordered a Venti dragonfruit drink and just because I ordered without ice I was given a less than half empty drink. UNACCEPTABLE! Will not return here.

Went in today after 10 and absolutely LOVED the energy of the team. You can tell the staff enjoys working together. Truly made the experience better!