They take care of you very well, they dedicate the time that is necessary and do not try to sell you something that you do not need. For advice on how to care for animals I recommend it

ESTE ES UN LUGAR CÁLIDO, TRANQUILO Y ARMONIOSO, SU PERSONAL TIENE MUCHA CALIDAD HUMANA, ES AGRADABLE LLEGAR AQUÍ PORQUE TE VAS A SENTIR BIEN ATENDIDO Y TE VAS A GUSTO, EL ASEO ES IMPECABLE, SUS PRODUCTOS BIEN ORGANIZADOS Y DE CALIDAD, SUS PRECIOS SON ASEQUIBLES. ENCUENTRO LO Q NECESITO PARA MI MASCOTICA GRACIAS

Good place for buying pet food or accessories

Nice shop, staff very helpful

Very pleasant experience and treatment. Thanks for everything

They treated me great, explanations, advice, ideas.... Super friendly, you can tell they love what they do. I recommend, my little one is delighted with his pet

We have bought 4 animals and 3 of them have died within days. And it is not because we have not known how to take care of them, because they were animals with which we had experience and we have always taken care of them perfectly.

Siempre que voy a su tienda son súper majos, te asesoran y ayudan en todo lo que quieras, da gusto ir.

Estuve esta tarde mirando un abrigo para mi yorkshire y una pena q no hubiera ninguno q fuera de su talla. Pero la chica q nos atendió super maja. Nos ha atendido fenomenal y se ha molestado un montón en buscarnos algo. La tienda tiene variedad. Al salir tienen en la puerta un comedero para perros y mi perrito se ha puesto a comer un montón. No había quien le quitara de ahí, q ya me daba hasta vergüenza, me le he llevado a casa cenado jejejeje. Gracias. A ver si para otra vez encuentro abrigo. Por cierto, anteriormente ya compré un abrigo allí y vaya bueno me ha salido. Muy buena calidad.

Buena tienda en Burgos para encontrar lo que necesites, y un trato por la empleada muy bueno.te explica si tienes duda lo que haga falta y muy amable tienda muy recomendable.

Muy buena atención y lo que más me gusta es que tiene alimentos para mascotas de buena calidad..marcas premium..etc.

Atención muy buena y variedad de productos

Buen sitio para cualquier cosa que necesites para tu bicho. La verdad que no he necesitado nunca buscar otro sitio en Burgos porque aquí tienen de todo. Yo no vivo en la ciudad así que suelo llamar para asegurarme de que tienen lo que necesito, siempre son muy amables y es de agradecer.

Sandra y Robert son personas muy pero muy amables que te atienden sin ningún problema y se nota que están extremadamente informados sobre cualquier tema de animales. Estoy encantado de comprar aqui

Muy amable Sandra, me dio todo tipo de explicaciones. Gracias

Todo muy bien los animales que ay muy lindos y el trato al personal con todos los detalles de 10

Muy bien, la atención perfecta

El horario no es correcto. El sábado 11 feb a las 18.00 horas no está abierto...

It's 11 and it's not open yet. I've been waiting since 10:30 when it was supposed to open. Like me, several clients waiting at the door. Everyone has left because they didn't wait. And I stayed to see what time the owner shows up and to see what excuse he makes... After many years they lose a client, second time they've done this to me, there won't be a third. Unprofessional people. They open whenever they want, and many of us organize our days so as not to waste time, as sometimes there are only a few hours of the day for some (pardon the redundancy), and things like this cause us to waste time. So I leave, after half an hour waiting at the door.

Very unrecommended, after waiting 15 minutes at 9 degrees I leave, it doesn't open on schedule. Little responsibility

I have been trying to buy fish several times over the months, and the aquariums are almost always empty. As I leave empty-handed, I ask whoever is tending the place when they will have fish. This is the fourth time they say they will have them for X day and when I go that day, they don't have them (they still have empty aquariums). This lateness bothers me a lot since it usually takes weeks from the day they said they would have fish until they do. Sometimes it's because the person who provides the fish is out of work, other times it's because it's delayed... I'm not interested in the reason, I'm just interested that when I go to the store they have what they should have available, and that they don't have to spend weeks until it is. It is a good store and the fish are well cared for, but it is not worth the weeks you have to wait to get them. I have little hope of being able to get fish at this establishment, but please, when will they be available? I hope that this last time I try, the aforementioned date will be met, if only out of cordiality. Thank you.

It says they open at 10 and I've been waiting for almost half an hour for them to open. It can't be that they won't be open at the time they should, you come at the time they set and if they set that time it's because it should already be open and not closed