First contact in November 2020, a person came to measure at home and on our last visit at the beginning of December we closed tiles and other options, since as of today we are still waiting for the famous estimate. If they act like this with a simple budget, I don't want to imagine what the management of the work will be like and if any problems arise. I guess we don't meet the customer image standard. Finally we decided on another company and thank goodness, nothing to do with what we found in this establishment. I am surprised that Porcelanosa works with such unserious people.

We went to the store in search of a specific laminate floor, whose label shows a price of 10.95, we needed 40 m2 and since they only had 20 in stock at that price and the other 20 at a new price, €3 more, trusting in the word from the manager, we're leaving because she says there's no need to pay at the moment, waiting for your call to confirm details, not only does she not call but she does it by WhatsApp, it turns out that they don't have any stock left, because first It was reserved, then reserved and paid, “it says coincidences” and that if we want that floor we can ask for it at the price of €18, shameful, we had loved the kitchens for a renovation but we don't like this type of strange, impersonal and For lack of a word, there are higher quality and cheaper floors elsewhere, even if we have to change everything.

Good commercial attention but the assembly one botch after another. First, he comes without the design of the bathroom, he assembles it as he sees fit by making more holes than necessary in the wall. I mount the hinges backwards and for dessert today when I tried to remove one of the drawers I saw that the tab that fixes it to the rail was damaged and a screw was inserted into the fastening so that the drawer would not move. Not recommended

With professionals like you Rebeca, everything is very easy. Thank you for your know-how, efficiency, friendliness and availability. Totally recommended.

I do not recommend at all. They don't know anything. They do not pay attention to what they are told: If I want a certain tile on a certain wall and another type of tile on other certain walls, I hope they take good note and there are no mistakes, but NO, and a consequence of their lack of attention and interest is that the aforementioned tiles are placed on the wrong walls. The previous year when we did the kitchen they almost prepared it for us by sending the wrong material, and this year they have finished preparing it for us. It is also the fault of the person responsible for the reform who apparently did not pay due attention either.

Thank you very much Rebeca for your availability, reactivity and professionalism. Your judgment and experience make collaborating with you simple and effective. I hope we can continue to have your help for my project.

They gave me a super expensive but acceptable quote with the quality and finishes they promised, but you know everything good always has something hidden. They were recommended to me by a friend who was doing a series of work for him and he was happy until that moment but when I saw how everything ended without finishing and tying up without having completed the plans, this made me say not to hire their services. I'm grateful to see that bungling so as not to ruin my shack. Here I leave you experience.

It's unfortunate how they left the house to a friend, unfinished, half-finished and expensive.

Very good service from Rebeca at the Alcalde M. Cobos store. He showed us the materials we needed for my parents' work, reasonable prices and gave very professional advice at all times. He rigorously monitored the deadlines for the arrival of materials and delivery to the builder, and in the face of external unforeseen events, he looked for quality and price solutions. I will recommend it to other people, and if I have to do work, I will definitely talk to Rebeca from Big Mat again. Thank you very much and greetings

To change the bathroom at my house, we went to Big Mat Fontecha where Rebeca helped us. We found the facilities and materials luxurious, but also reasonable prices, and professional, efficient and fast service. He has controlled deliveries and after-sales service. HIGHLY RECOMMENDED.