5 Pharmacists, 3 beauty technicians, 1 associate working the till and floor. I don't ask for help often, I needed you this time. The 4 self checkout machines don't appear to be useful enough to not have the extra body walking around, somethings you just can't automate.. Also.. everytime I come here, the security guard is standing at the beauty desk at the front door flirting with the saleswomen, is your job not to stand at the exit?? Maybe walk around a bit? To not face the corner of a wall your entire shift?? Such a creep, hope your wife sees this

The lady I was dealing with at the pharmacy counter was quite rude. She first told me I had no refills even though I have done it many times before, then told me this prescription was an antibiotic and not re-fillable. When I requested a refill on line there were no issues. I called to confirm that all was ok, she told me I asked for tablets not gel (even though the medication was the same name) and hung up the phone. Maybe she was having a bad day but hopefully I won't have to deal with her again 🙂

The pharmacy assistance is extremely rude. I called to ask a question regarding a pain medication that was given to me in the hospital. I was wondering if it would be safe to take an otc medication with it. She right away asked me if I was a client on file and I said I have never filled my prescriptions at that location, my shoppers is closed. If I was shopping in store and had a question, I wouldn't need an account to ask the pharmacist a question. So I asked to talk to a pharmacist anyway and she said in the most condescending snarky tone “ya okay” then put me on hold for 15 minutes (keep in mind my call was at 930pm). I then hung up and tried a different shoppers pharmacy which answered my question in less than 2 minutes. I will definitely choose to avoid this pharmacy in the future.

I tried this store for the past few years n I always get the best service ever specially from Samar in beauty department that she knows how to treat clients with knowledge n professionalism. Keep up the good work n I highly recommend to deal with her.

I had really bad customer service at a casher in person today. August 21, 3024, 3:34pm. The casher at counter stared at me with meaning face, no smiling, no greeting. And thermore, this woman told me "put the basket down and took all item to scanner table" that I have never told by anyone at casher before. All items are small, not big one that I need to place on table I dividialy. I paid by cash, and she smiled at next customer with greeting conversation "Hello, How are you?" What have I done to her? Or she did it because I am Asian? Or looks I don't speak English? Terrible !

Onetime I went in and this short lady named Tyla I think with black hair was very rude but the next time this lady named amber was very helpful nice and kind complete flip from the other lady. 1 star for the first Lady 5 stars for amber so balances to 3

Thanks for the lady here im in emergency room now! she said she cannot give me medication because the test that they have for uti “does not matter”, which other shopper drugs run the test and give out medications

How can loblaws, who owns shopper’s say there is no profiteering when their presidents choice cat food is $5.99 higher at shopper’s…. Than at superstore …And they won’t price match , “ only with other shopper’s stores”??…. The price fixing is alive and well in Canada