In 2017 I came in with some concerns regarding my weight and unwanted facial hair showing up. My appointment was made with a male doctor, I don’t remember his name, but my concerns and symptoms were disregarded and just told “well some women hairier than others”. 5 years later here in 2022 I was diagnosed with PCOS. The lack of care and concern by the provider had lead my undiagnosed PCOS go untreated for several years. I am incredibly upset about the lack of care and concern the doctors have displayed about my concerns and symptoms. At least I get the care by a fertility clinic that my insurance doesn’t even cover. All I was considered at this clinic was just a number and not seen as a patient who wanted answers to her concerns. My condition could’ve been treated 5 years earlier if the doctor actually cared about my concerns. Why are us women cared so little by you doctors?

the ultrasound techs that ive gotten so far are so nice and mindful, as to my OB that i had that was Dr. Ragina Cho was very disregarding of my concerns and literally came in, sat for a few seconds and got up and hurried her answers and left the room. which didnt happen once but twice. i had a follow up with Dr. Haakenson, and she was just such a nice person overall and went into depth with my questions and concerns. i would give her a 5 star. she also made me feel very comfortable and didn't make me feel like i was wasting her time or trying to hurry away. we talked for almost 20 minutes about everything going on but with Dr.Cho was a literally 5 min visit both times.

My family, friends and I are really mystified why this place has as many stars as it does. Agree with previous reviewer on 1) terrible patient portal and diminished quality of care 2) rude front desk receptionists that lack confidential discretion at check in and talking behind your back, 3) you always wait 1 hour once in the room to see the provider. In addition, they are quick to diagnose - and wrongly. My friend had a bad week and when she filled out the “depression” screening form (trouble sleeping and stress) in her ANNUAL visit, the provider pushed on her that she had low grade depression (so not true!) Kept pushing it on her and pushing counseling. Really? You have no basis for that when you have not encountered a patient in years! And the provider did not even ask the cause of the poor sleep and stress! There was a logical explanation. My friend had to defend that she was not depressed! Another family friend went here a year ago and was also pushed a diagnosis that was absolutely false. Fortunately she got a second opinion. Keep in mind, this is a private practice. So even more so, they need to make money. The providers may seem more “caring” but I feel they are not the top of their class in intellect (ability to diagnose). Lastly, as the one reviewer said, if you value your time, don’t go. Everyone we know that has tried this place has waited an hour over their appointment time, no apologies ever.

Recommend for regular OB. But if you are seeking prenatal care, look elsewhere. Red flags all over the place! As soon as I was pregnant, quality of care diminished. 1). The patient portal is not set up for any updates on visits when you become pregnant, it is a separate EMR. 2). The front desk receptionist are rude and it becomes more prevalent when you see them once a month. My last visit included a receptionist making fun of a foreign speaker and laughing hysterically after the phone call was over. (I was absolutely horrified at the behavior). The front desk will talk about you behind your back and gossip and it is distasteful. 3). You will wait 20 mins to an hour for after your scheduled appointment time to see the doctor. If you value your time, you will find an office that sets appointments more accurately. 4). Even for a planned c-section you cannot chose who delivers your baby. You will receive whoever is on call. Considering that I didn’t like most of the doctors that I saw, this was a problem. My least favorite doctor arrived 1 hour after the scheduled appointment time, walked into the appointment voice recording it will her cell phone and expected me to do an unscheduled PAP SMEAR. (I declined). BUT….The absolute last straw for me was when the phlebotomist left me in a room after my blood was taken. Not only left, but she literally left the building because her shift was over, and asked a nurse to check on me. The nurse was walking out the building and we ended up walking out together. It was odd to say the least. I can’t imagine what would have happened if I stayed with this OB for the birth of my child. I would not let them deliver my baby, a complete stranger would offer more care and support. If you value yourself in anyway, you will find another OB for prenatal care.

I have been going here since beginning of this year, my visits with doctors and nurses were mostly great. However the appointment desk have been rude whenever I call. I know they maybe busy but, for example, when I am done with my scheduling for future appointment(s), and said thank you, then their response was 'uh-huh' then immediately hung up! What the heck? Did I disturb your time for doing something else or what? Another example was that the clinic suggested me to meet as many as their doctors as possible before delivery because it is uncertain who would be the doctor that going to be assigned to me when it's my time to actually deliver. So I asked the appt desk while scheduling, could you please check which doctor I haven't met yet? then the lady said who do you want to meet? I can pull up that doctor's schedule. So she refused to check who I haven't met. I had to gave one of the doctors name I already met... I don't get what is the rush and inconvenience in checking this info for me. Isn't her job to do schedule appointments? I am 5 weeks till my due date, it's annoying to have to put up with such rudeness with OB clinic.

David Rakoff, don’t schedule with him, I don’t know what he expects from the patient to smile if they having a bad, as long as the patient is answering the question I don’t see a problem. If the patient is having a bad is day is not non of his business either. He was rude with my kid, he is only 5 years old and he told him if he can wear his mask he has to leave!!! Okay he is just a kid like I really dislike how he was talking to my kid.

I've had many routine and pre-natal visits at this Burnsville location. Dr. Suzie Cho is my favorite. She is very empathetic and listens to all of my concerns. She walks you through the whole process so I don't feel anxious during my visits. She was also great at following up with me when I had post-partum depression and anxiety last year. 4 stars only because there is another doctor I don't enjoy seeing.

Dr. Ou-Yang may be the best doctor I’ve ever had. Not only does she possess an incredible amount knowledge, she really listens, communicates, and cares. I’ve had so many doctors write off my symptoms or try to convince me to do one thing or another (especially with birth control) but she simply recommends what she thinks would best suit my needs and helps me reach my healthcare goals. I also really appreciate how she explains how different medications work, what to expect during procedures, etc. She is compassionate, kind, and a huge asset to this practice.