Happy 50th Birthday. Pleasant branch of Costa. Plenty of parking. It’s amazing to be in store after such a long time. Waiting over 5 minutes just to place an order. Hopefully it will pick up as it goes on once as it used to be.

Rude staff. Young girl. Absolutely CHAVY

Great shop, nice coffee and food, comfortable and clean!

Best coffee house in Bury. Perfect for a place to hideaway and get some emails done.

New fav costa

Nice, new looking shop where you can get your coffee to sit in or drive thru if you're in a bit of a hurry. Fantastic service from the staff at the counter. Has an Asda, KFC and others all very close by.

worst coffee and worst service. I do not recommend. old fruit frightens the counter. dirty in the room and tables. staff only talk to each other.

Got served by Leah, was absolutely lovely! Made me a very nice hot chocolate just perfect and also a mango cooler! Shop is very clean! And can see they are listening to the covid rules.

Visited yesterday, drive through closed and only take out available. This isn't the first time advertised timings are not adhered to. Management need to ensure sufficient staff employed to meet advertised hours. On the plus side coffee was lovely.

Very good friendly staff

Went yesterday for breakfast Ordered cheese toastie and latte Very nice Really enjoyed it Medium size latte is more than enough

Love it😍😍

Liking this Costa, got a really relaxed atmosphere.

Best coffee shop ever no matter where in the country .

Nice environment

Went for a coffee and catch up with the aunt and grandma ❤️ these Christmas special coffees were delicious!

Quick service sociable staff

lovely

considering everything that is going on in the world this morning around 8am I was greeted with the most enthusiastic helloFantastic customer service. Need more positive young people.

The opening hours seem totally random and not reflecting the advertised times or hours at all in my experience, more than once we have arrived to find the inside seating not available at all. If it is due to staff shortage, as has been suggested, then they need to be a better place to work could be a good start. No problems - when it is open - with the coffee or snacks or staff but after repeatedly being let down with no inside seating because it is closed I give up.

I recently visited the drive through at Costa Pilsworth, and was served by the best customer service person ever. He was polite, friendly and an absolute pleasure to be served by. Thank you.

Absolutely shocking , popped in at lunch today arrived just after 12 so not busy strait to front to order our drinks passing 2 members of staff stood chatting and laughing ( great happy work place ) ! But then I have to go and clear a table myself before I Can sit down as it hadn’t been cleared ( I did clear my table before I left as I always do ) . Orders a pot of tea but had to point out the cup she gave me was bigger then the tea pot and requested a more manageable one .. Then while sat having my drink a member of staff was having an issue with there uniform and his jeans didn’t seem to cover backside and his t-shirt seemed a bit short so was showing more then I wanted to see ..

Just ridiculous, states online and at location "opens at 6am" arrived, waited an hour, still not open. 1 person on site dawdling. New staff needed.

Far too eager to close, arrive well before 4.30, takes 10 minutes to acknowledge you then they say we are shutting in half an hour, but then take another 20 minutes to get your drinks ready, are they having a laugh (well yes, usually between themselves) witnessed a whole group of people turned away as they said it was drive thru only, this Costa is letting the team down (company) and In my opinion a better management, if indeed there is one here. Not a good experience for the customer, plus, always generally dirty.

Nice drinks Friendly service (needs more staff though as there were only 2 members of staff on 22.10.22 minus 1 star) Would revisit 4/5 🤗🤗🤗🤗

A fine coffee outlet without doubt and great staff but.....! The prices of coffee have seen yet another increase, a large cappuccino £3.90...! A special treat is now unaffordable, your to expensive despite being the best. My visits will be from weekly to never....

Garbage, I can’t wait for Starbucks to run this place out of business. Never had a nice drink in costa.

Pleasant branch of Costa. Plenty of parking but not as much space as expected inside. It was a busy Sunday but were waiting over 5 minutes just to place an order. Hopefully it will pick up as it goes on.

Love it

A special shout out to Ella and Amy who made my day at this conveniently located Costa coffee shop. Located in Pilsworth, this place is right next to the food warehouse and Home bargains near the motorway. If you fancy a drive thru, this is the place to go. Fully accessible for disabled and wheelchair users. I come here regularly as I find it relaxing.

Always pleasant service. Usually get through pretty quick.

Usually great customer service however today we went and the lady on the speaker and window was very abrupt and seemed to be talking down to my elderly father. She also messed the order up and didnt bother to make sure safety precautions was taken ie putting the lids on instead they were just flung on. Went back in to get the correct order and the man was lovely and very helpful. The young lady needs to revisit the customer service attitude again. Very disappointed

A new, comfy abode to enjoy the delights of a consistent coffee as the world passes you by.

Really nice fast service both drive thru and collection. The girl Leah with short curly hair who I think is new to the store went above and beyond and just provided a pleasant and excellent service throughout! Credit to the store!

Great drive thru and in-store takeaway service.

What a great place to sit down and enjoy your coffee. Love going here always.

Generally good, friendly staff and fast service.

Usually good, can get very busy at times and service seems to suffer, otherwise very good.

The staff are fabulous and nothing is too much for them.

Great coffee and service ☕

Not a clean place but staff ok....

Quick service through drive through with lockdown and quee of cars

Amazing, happy and polite staff.

None of the staff wearing face masks properly, noses out and some where it was nearly under their chin. Comment made after government advice that shop staff have to wear face coverings. I won't be back.

Poor coffee this morning. Asked for a large, when I drank it, it was only 3/4 full and tasted burnt. However, I come here daily and this has been my only bad experience.

Outside seating area means you can sit outdoors if its busy inside. Great coffee and staff (and cake).

The only efficient store we have been to recently

Went to drive through, speaker is stuck together with tape and cups over it got to window they didn't hear me had to repeat. Waited a while so slow overall not good the store isn't that old to be this bad and have things stuck together with tape already.

Really good the service was really quick, unlike Bury, and staff friendly

Bewildering array of beverages, the Coffee is lovely which is the main thing, awesome staff!

Well organized, clean and notices on tables to only sit when they have been cleared and cleaned.

Two days together 21st and 22nd July at approximately 12 noon no Tuna melt panin left, when going through the drive thru and still having to wait in line to be able to get out makes for a frustrating experience 🙄.

I have been coming to costa Pilsworth drive thru since it opened.. I always see the regularly staff who welcome us with a smile when giving our drinks. In the last few occasions we were not happy with 2 young ladies called Alison & Rachel they didn’t greet you with a smile and kept remind you of the total whilst you getting your card . It was annoying that they kept repeating the total ..

Gave me a coffee with slash in the cup which left a mess in my car. Not happy