Pet Amazon宠物亚马逊 image

Pet Amazon宠物亚马逊

Cafe Pet store Pet groomer Pet boarding service Dog cafe

😠 Both of my dog's back legs were injured and swollen. We called the boss but he claimed that it was "skin allergies" when my dog does not have skin allergies. He then told us that they saw the injuries while bathing and NEVER BOTHERED TO INFORM US. My dog also came back vomiting for almost a whole d... People often mention dogs, grooming, boss, salary, bathing, swimming, pool, good, great, play,


Address

jalan oriental, Paya Terubong, 11500 Ayer Itam, Pulau Pinang, Malaysia

Website

www.facebook.com

Contact

+60 12-499 5747

Rating on Google Maps

4.20 (92 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9:30 am to 6 pm
  • Wednesday: 9:30 am to 6 pm
  • Thursday: 9:30 am to 6 pm
  • Friday: 9:30 am to 6 pm
  • Saturday: 9:30 am to 6 pm
  • Sunday: 9:30 am to 6 pm
  • Monday: 9:30 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: dogs (20) grooming (12) boss (11) salary (7) bathing (6) swimming (6) pool (6) good (6) great (6) play (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 MANDY N. 1 year ago on Google
    Both of my dog's back legs were injured and swollen. We called the boss but he claimed that it was "skin allergies" when my dog does not have skin allergies. He then told us that they saw the injuries while bathing and NEVER BOTHERED TO INFORM US. My dog also came back vomiting for almost a whole day. The pools and entertainment facilities may be fun but the service here is trash. Irresponsible and untrustworthy boss along with unprofessional groomers. It makes my blood boil thinking about how they never thought about treating the wound before bathing my dog and letting the soap rub all over the injury. It must've been painful for my dog. Never coming back here again.
    10 people found this review helpful 👍

  • 2/5 minchiang c. 2 years ago on Google
    The swimming pool actually is very good, my dogs have a lot of fun here. The reason i give 2 stars is because of the grooming. My area bathing price is including cut nail and clean the ear, but i don't know here not included, groomer never mention also, then when i asked what is the different between basic and bathing, groomer answer me in very rude way. Then i choose bathing . i was waiting outside the grooming room , then i heard groomers are talking something bad and laugh on me. Conclusion is you can have a fun with their swimming pool, but better you go other shop to have grooming service . Groomer there really rude and lack of manner ( especially the fat groomer ) Oh ya , one more thing , i can not understand why groomers don't want to take off the collar when drying the pet , the neck part of my dog is wet when i checked inside the car .
    7 people found this review helpful 👍

  • 1/5 adrian t. 2 years ago on Google
    At 9.30 am this morning we brought our 3 dogs for grooming and bathing. We had made our appointment earlier on 3rd January. At around 5.00 pm we went to pick up our dogs but was told by the groomer that only two dogs were done. The 3rd dog did not have its bath and grooming. We were shocked and very disappointed. When asked why, we were given rude and unfriendly answers by the groomer. So if you are thinking of coming here for their grooming services, you better think twice.
    3 people found this review helpful 👍

  • 5/5 Yain W. 3 years ago on Google
    Clean environment with a lot of friendly dogs! A great place for dog lovers. Staff there are friendly as well, provided great grooming services too
    3 people found this review helpful 👍

  • 4/5 Xuan M. 5 years ago on Google
    Great place for fur kids to play! Had a great swimming session. Friendly staff. Big thanks to the "swimming instructor" Wei, and groomers for the great and professional services ❤
    3 people found this review helpful 👍

  • 1/5 Daniel T. 5 years ago on Google
    My friends work here for about few days and he suppose to get his salary but the boss in charge of this restaurant doesn't pay him his salary ,what kind of boss is this ? It look so unprofessional and the attitude of this lady boss look alike like a childish children ,I feel disappointed to this place and I won't even come here for a hold sack of my life. The worst place ,and also the worst restaurant I Ever Met In My Life.I was shocked when my friend tells me that he didn't get his salary and the boss of that RESTAURANT posing her face towards him like my friend are deserve to get bully, he's so hard-working but what he gets is nothing but the boss posing face. We wouldn't mind about that salary anymore, we feel disappointed to this restaurant, how such unprofessional, and childish the boss are.We does not think that all the teenager are deserve to get bully, we work hard, and we deserve to get salary but not being bullied.
    3 people found this review helpful 👍

  • 1/5 Huishi O. 5 years ago on Google
    My friends work here for about few days and he suppose to get his salary but the boss in charge of this restaurant doesn't pay him his salary ,what kind of boss is this ? It look so unprofessional and the attitude of this lady boss look alike like a childish children ,I feel disappointed to this place and I won't even come here for a hold sack of my life. The worst place ,and also the worst restaurant I Ever Met In My Life.
    3 people found this review helpful 👍

  • 5/5 Chew Sia L. 3 years ago on Google
    Awesome place sent my beagle baby for daycare & shower. Good place for active breed dogs. Owner has 8 cute beagles! My beagle feels at home here. Will definitely be back when I’m in town. Thank you so much.
    2 people found this review helpful 👍

  • 5/5 penny t. 2 years ago on Google
    Birthday celebration at Pet Amazon. My lovely fluffy 9 years old birthday. Great memories in here🥰🥰🥰
    2 people found this review helpful 👍

  • 5/5 Hez N. 2 years ago on Google
    Extremely happy to be able to bring my dog with swimmer syndrome to come here for a swim. The owner was very accommodating ensuring the environment was conducive for my dog. Would definitely come again to get some exercise in for my dog.
    2 people found this review helpful 👍

  • 5/5 Quah J. 4 years ago on Google
    Staff here are friendly and nice, handle dogs with car and the dogs here are definitely friendly and fun to play with.
    1 person found this review helpful 👍

  • 4/5 Iris T. 4 years ago on Google
    Nice place. 5pm or 6pm they will let the dog come out to the garden.
    1 person found this review helpful 👍

  • 5/5 henry c. 4 years ago on Google
    Take two of my dogs there for hair cut and showed. LoL
    1 person found this review helpful 👍

  • 1/5 Djanzbeauty b. 1 year ago on Google
    Not a safety place to send for grooming or boarding as well.I send my poodle there..end up i discovered she was pregnant after a month send there. When i asked he said will take responsibilities to provide the necessary things after her birth...but now doesnt want to see or answer my text...they are giving a proper care and observation when we send our puppies there.☹️☹️☹️☹️🥺
    1 person found this review helpful 👍

  • 5/5 Yau k. 1 year ago on Google
    I have yet to take my dog for boarding but we have firstly visited the place.Its on the middle portion of a hillock with proper field for dogs to run and play with one another.There is a separate area for small/ medium size dogs and a swimming pool tool for dogs to play in with proper watch and care for these loving and adorable creatures of ours.Recomnended.
    1 person found this review helpful 👍

  • 5/5 Sia Wen L. 4 years ago on Google
    This is my dog's favourite place to go. And mine too! While I sit at the cafe area to enjoy my food and drink, she has all the space to run as much as she wants.
    1 person found this review helpful 👍

  • 3/5 Clement L. 5 years ago on Google
    (Translated by Google) Ok it (Original) Ok lo

  • 5/5 Philip R. 2 years ago on Google
    We really had a great fun. My brother Boaz (Husky) had a great day at Pet Amazon. Guys you are awesome. Great place to send you fur-kids

  • 5/5 Rovin K. 1 year ago on Google
    I was there looking for plants..but I was surprised to seen the Pet Amazon had such a nice n good facilities for dogs..one of the best part are the pool for dogs to swim n Aircon room for those cold weather dogs like Huskies.. mostly of the staffs are pets lover who taken care n grooming the dogs very good n well too.. Worth to be there if you are pets lover or owner needs some services..👍

  • 5/5 3 g. 4 years ago on Google
    (Translated by Google) Good location👍 (Original) 位置不错👍

  • 5/5 Jonathan C. 4 years ago on Google
    Love all dem dogs.

  • 5/5 Rita Boon Miao W. 4 years ago on Google
    Doggies are free to run around. Friendly dogs. I think grooming and boarding available for pets. Swimming pool available too.

  • 5/5 Kelly L. 4 years ago on Google
    (Translated by Google) The service and environment are very good. Worth a visit! !! (Original) 服务和环境很不错。值得一去哦!!

  • 5/5 Ivan Wong C. 4 years ago on Google
    Joined a photography event here. The owners and pets are fun and nice. Highly recomended to come over and relax

  • 5/5 Ken C. 3 years ago on Google
    (Translated by Google) The place is very clean (Original) 地方很乾淨

  • 5/5 iz o. 3 years ago on Google
    (Translated by Google) The swimming pool is super big. They are also welcome to take the ducks to play (Original) 游泳池超级大。带鸭子去玩他们也欢迎好棒

  • 5/5 win S. S. 4 years ago on Google
    Really a good place for pet, they treat pet just like the owner of the pet. My dog can spend whole day at here !

  • 5/5 Poquz M. 4 years ago on Google
    Nice place to chill and cuddle with pets 💓

  • 4/5 Cheri T. 3 years ago on Google
    Nice grooming..so cute Groomer very friendly and patient.. Recommended

  • 5/5 SH 3 years ago on Google
    I wanted a cage-less boarding environment and I am glad to find this place. There are lots of outdoor space for the my dog (Ellie) to run around. My dog is fearful of big dogs and they were very careful to help her socialize safely with the bigger dogs (huskies). I would bring my dog here for boarding again and i highly recommend this place.

  • 5/5 DereX L. 3 years ago on Google
    Who love dog's may cone to visit this shop ... is pet centre and also you can play with those dog.

  • 1/5 mb l. 3 years ago on Google
    Beware of this place. I checked the price with them thru messenger, they said rm75++ for full grooming. Go there she said my dog not suitable for short fur so I told her to trim the fur. When I went bck home, she messaged to check if I want to add medicated shampoo rm20. So I asked rm75+20=95 right. She said no already told u, ur dog cannot cut the fur short so do basic. So I asked the price She wrote rm40+15(start 25/1 increase per grooming-dis she did not mention earlier) +20=75. I already left my dog there and went bck so I don't want the hussle so I said ok. I told her when i get bck my dog that she should let me know earlier the price. She said they were busy and ++mean got additional fee can be shampoo or different cutting design. Don't try this place unless u don't mind getting additional charge. I try before I saw good review after this no more next time.


Call +60 12-499 5747 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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