Very bad experience . Do not go to this clinic. I book a pair of glasses for my son in February 2020. Then no news from it. After six months, in August, I asked why the glasses were still not ready. They told me that they made a mistake, and they had made a pair of new glasses for me, and the new glasses would be ready in a few days. When I took the glasses in the clinic , no one told me there was guarantee on the glasses. The glasses were useless on my son's eyes. So I went to another eyes clinic. The doctor gave me a prescription. And I knew that the glasses which were in my hand far away from the prescription. The worker in " Oeil Vision" made the glasses for my son randomly! I was shocked. And the new clinic told me there should be guarantee on the glasses at least one year. Although I was very unhappy , I still politely asked "Oeil Vision" to renew the glasses for me using the new prescription. When "Oeil Vision" knew that I wanted to renew the glasses within guarantee, they told me that I should pay for the renew. I ask why, and they told me that they were very busy, and the person who took responsibility for it would call me back at 5o'clock. I waited patiently . But no one called me back as promised. I waited another two days, I called them again. When they knew that it was to renew the glasses within guarantee. They asked to me wait on line. After long waiting for them , they hung up directly . When I called again, they canceled my call. "Oeil Vision" only want to make profit. No professional ethics. No moral standing. Very bad service. Very bad experience. Do not go to this clinic. By the way, I made a pair of new glasses expending 199 dollars in another clinic. But I expended 300 dollars in "Oeil Vision" having very bad service.

I like to support stores that are not big chains. I had purchased glasses at Oeil Vision about 18 months ago, and was satisfied with the experience. Then a couple of weeks ago I needed another pair of glasses recently due to a change in my vision. The doctor who examined my eyes was very professional and helpful. However the customer service after the exam could be improved. There was no concern by the staff about keeping customers waiting while the staff chatted with friends who dropped by. This happened all 3 times that I visited; first to speak with the optician and pay, then when I brought in my glasses, and then finally when I picked up the completed glasses. All 3 times I had an appointment, and all 3 times, I had to wait between 25 and 30 minutes. Quite disappointed overall in the disorganization during my visits and the almost arrogant attitude of the opticians.

The staff that day were rude and not helpful. I dont know if its because they had a bad day or just dont want to provide the customer service I have gotten at my other store. I wanted to support this store/clinic because its new but havent gone back. I had specifically asked if they would be able to help me with my request on the phone and before appointment but then they didnt want to help. I went this year to another place which is much better. I guess location works for many people but I prefer to support businesses that make the effort to make customers happy.

The experience overall was good, and the doctor examining me was great. However, what I really wanted was a contact lenses prescription, I asked about it twice, and both employees told me it's ok and that I need to ask the doctor. In the end I didn't get an exam and prescription for contacts (only for correction glasses) as apparently I need to come back for such an exam after 3 months. This info came from the person whom I asked earlier and have said it's ok. I just feel misinformed on purpose, too bad, as otherwise it was a good experience.

I got my glasses here, time after I broke it and they help me to repair it. AMAZING SERVICIE 🙌🙌

I can’t in all honesty and in good faith recommend this company. There were too many file mix-ups and errors from the start and I ended up with progressive glasses that are not adjusted correctly. I find this unacceptable. I bought two pairs of costly Silhouete glasses, one for reading and another with progressive lens. However, the lens of the latter are not adjusted correctly preventing me from using them for reading or writing with ease. I’m forced to change glasses every time I want to do so. I was told that this was to be expected! I will give the owner top marks for courtesy and a genuine desire to compensate for the many errors that I’ve had to endure.

Best service.. loved it. Quick efficient. There was no money change and i wanted to left 2$ to the girl there but she refused and gave me 2 gifts which worth maybe more than 20$. Thank you🫶🫶🫶

As soon as I walked in, I was greeted with such warm smiles from both the receptionist and the owner. They took the time to really listen to all of my questions and explain everything to me. Unlike other stores, they didn't make me feel pressured to buy anything. They actually made me feel reassured and very comfortable. I love how they always make time to take care of all my needs and how kind they are with all their customers! If you're ever looking for a pair of glasses, this is definitely the place to go to! You WILL NOT be disappointed!!

Very good welcome, a girl named Noa served me a personalized and attentive service, I will return without hesitation

I had debris in my eye for 2 months. what great service. From the welcome of the whole team to the optometrist... I am very grateful :-) many thanks

I had a wonderful experience getting my prescription and ordering my glasses here. The staff is super patient and helpful. I love their selection of glasses. I have very high myopia and a small face so getting appropriate frames isn't easy. Jonathan helped the process run smoothly and I'm super happy with my new glasses!

I was very satisfied, fast and impeccable service, they are professional and very warm

We are very happy with our appointment and to have found this clinic. We are ready to travel even if it is a little further from our house to come to this clinic because the service was impeccable and professional. The optometrist was gentle and my son collaborated throughout the exam, which is rare.

Amazing service with so much patience and kindness! The staff were all sweethearts with the best intentions and welcomed me with open arms despite having emergencies throughout the day. I have a bigger face shape so I really wanted a frame that fit me more and one girl, the sweetest, was so patient with me, I can’t even count how many times I made her pick them out for me 😭❤️ GO HERE

Superior service! Very friendly staff

Wonderful experience! Jonathan and Noa are very knowledgeable and helpful, they guide you in a professional manner and they make pertinent recommendations. I was very indecisive when it came to choosing the frame for my glasses. They both gave me great advice and were very patient with me. The clinic offers a collection of frames that is great, diverse and reasonably priced. The atmosphere is fantastic and the service is 100%! I will definitely come back!

I am an employee of the Jewish General Hospital so I have been coming here for years for the convenience. Unfortunately, every time, the customer service by the receptionist is not warm, not friendly, and unhelpful. One time I asked for different contacts around the same price range and they suggested a brand that was twice as expensive. You're just not made to feel like they care or that they are listening. The doctors are great, but the receptionists require further customer service training.

Dr Shelton and the staff are the most professional and friendly people that I've ever dealt with. I recommend this clinic 100%.

Truly superlative service with knowledgeable, extremely friendly and helpful staff! Also, their optometrist picked up a subtle but potentially serious issue in my retina.

Great service, always helpful, use them for my entire family

Very satisfied! Never been easier to find new glasses and they were able to prepare the lenses on the spot! Thank you for your great service.

Dr. Lasry was excellent with my 5 year old. Incredibly patient and caring. I recommend!

Dr. Hany Abdou impressed me during my emergency visit with his meticulous and patient examination of my eyes. I’m grateful for his accurate diagnosis and would confidently choose him for future eye examinations. The rest of the clinic staff were also kind and helpful, making the overall experience exceptional. I highly recommend Dr. Abdou and his team for expert eye care.

Courteous,professional and swift.Changed my life, I mean eyes.smiles

Excellent service, varied selection and affordable frames for students.