Service is very slow here.. This message is for the board of directors of this hospital.. We came around 11AM and its now 2:39PM and we are still waiting in ward for the COVID RTPCR tester.. I will not complain if I can see the staffs here busy but since they are not busy because I can hear their laughs and chit chats here as there.. come to think of it, we need to wait for at least 16 hours for the result before our baby is able to go the room.. Really want to take photos but I respect the rules here and the staff should respect US in return. SO PLEASE IMPROVE YOUR SERVICE It turns out that we need to fill up something for the RTPCR to proceed and we got the notice after 2 and a half hours!!! I think the employees here do not care for their patients at all and its so sad.. Hope this review escalates to the owners and investors of this hospital..

A well-known private hospital in the City of Calamba close to the jeepney terminal and SM, with I think has enough parking space to accommodate their patients. Not sure though if the parking fee is 20 php (I forgot already). If you're from north, a bus from NCR with the signage "SM Calamba" has a route going to Mayapa that will also pass by Calamba Medical Center (CMC). The ones with "Sta. Cruz" signage won't—you'd have to get off at Walter Mart Crossing and walk to the destination. Regarding on their service, I can't tell since I have never been their patient.

Too expensive and have bad services

Unfriendly and unhelpful ER nurses

(Translated by Google) The hospital is pretty nasty. Severe to e.r ignorant. After you call the phone you drop the responsibility. We have been rejected: why does it not seem to shoot anti rabies? You even put e.r this happens today 435-445. Great facilities you just don't know if you will be ok. (Original) Ganda ng hospital bastos ang tao. Grabe sa e.r walang alam. Tapos pag tumawag ka baba babaan ka mg phone tumakas na sa responsibilidad. Rejected pa kami: reason wala daw mag tuturok ng anti rabies. Naglagay pa kau ng e.r this happens today 435-445. Ganda facilities di mo nga lang alam kung magiging ok ka.

I absolutely love the facility, but the rest are "mostly" stupid, lazy, and disrespectful. Kudos to nurses and attending doctors na nasa ER, sila yung mga pinaka-hands on sa CMC. Receptionists at ER entrance are ignorant. I and my wife came to an OB doctor, very unsatisfied. Stupid procedures as well during COVID - my wife was even charged for a PPE, but didn't receive any. Expensive and poor service. It's a cash-grab hospital. Nowadays, you can't even reach their OPD desk office hotline.

First of all, I would like to recommend Maxicare - CMC for assisting me all through out the process. They have very accomodating staff however they still need to improve their customer service. They have this person or a staff that keeps on having this kind of unprofessional attitude towards me. Second, I hate this ENT doctor. His out is supposedly 5pm last tuesday but he cut off like 3pm. According to his rude and unproffesional secretary, THEY DON'T WAIT FOR PATIENTS.THEY DON'T EXTEND JUST ATLEAST 3 mins. The information or registration desk on 2nd building shows rude attitude too. They are very unethical but there is this one staff from that part who assisted me well atleast. Hopefully it is not just the building that you will improve but also the quality of service.

Had a bad experience with an eye doctor here. He saw me and told that my left eye needs to be operated, his diagnosis was far different from what my eye doctor said at St. Luke's. It's good I had a second opinion. Never to go again here even if in an emergency case. I'm scared!!!

Providing information to queries is very important. This clinic should have provided a customer service oriented people who would reply to all queries with patience and politeness. I have asked their information team politely and received an impolite answer. I suggest that you may better work on that. Thank you.

I've visited the Calamba Medical Center, CMC, on many occasions that included routine work exams to using their lab extensively along with their CT and MRI scanners and various doctors. Moreover, I've seen many of their doctors too. And in all honesty, I can say that their equipment is state of the art, very similar to the states, and their doctors and nurses are top-notch. Being that I'm an American here, I'm so glad that every doctor I've seen at CMC has spoken excellent English. And while some of the hospital staff can speak broken English, they all go out of their way to help you. I highly recommend CMC for all of your hospital, testing and pharmacy needs. Thank you CMC!

Think of the words "emergency room" supposedly assistance is quick and concise however we go to the emergency room at exactly 6pm sharp and assisted at past 11pm, and take note the emergency room isn't crowded.

(Translated by Google) Call 544-0084 CMC TOWER, besides catching up on the recorded voice of the operator (female) before you can cocontact what you want to contact always busy !! What kind of tertiary hospital does that contact pa pa palpak na ?? (Original) Tawag kayo sa 544-0084 CMC TOWER, bukod sa ma bubwisit ka sa recorded na boses ng operator (female) di mo pa ma cocontact ang gusto mo na kontakin palagi busy!! Anong kwentang tertiary hospital yan contact pa lang palpak na??

Not satisfied with the staff and service

Communication with them is somehow frustrating. Unanswered call, transferred to local local due to uncleared process for thier side, and sudden call drop. Suggesting phone etiquettes reorientation to those who are answering outside calls.

(Translated by Google) The service is slow ... SIMPLENG CHECKUP only takes 5 hours, nothing seems to go wrong with it. You should be flexible enough to manage the current and existing resources ... (Original) Ang bagal ng service... SIMPLENG CHECKUP lang inabot pa ng 5 hours, wala daw kasing kasama yung nagtetest. You should be flexible enough to manage yung dagsa ng tao and existing resources...

If my partner had been brought to this "hospital" for an emergency, she would have gone to be with her Maker! The service was atrocious. Came in at 12.30pm for a 3 minute ultra sound, was told the department was shut for lunch, come back at 2.30pm. It's 3.20pm and we're all still waiting. The layout of the factory is confusing, the elevators are the worst I've experienced. Only ones in the world with some stopping on even numbered floors, while others stop on odd numbered floors. Good luck catching the right ones. I'd rather die on the street than be brought here in an emergency.

Very easy and organise during may drive thru swab test. They prioritise for the traveller to make the result almost 12hrs. I swab ny 8am, the result email to me around 7pm.

The service here is very slow. The process of canceling treatment is faster when you leave the hospital.

The biggest hospital from the south that I been to, Nice and very neat hospital, spacious and most of the staff are very accomodating and friendly, specially the ward staff nurses.

Cash medical Center

Unavailability of doctors for physical exam.

Unclear procedures on physical examination. Female clients complain of seemingly inappropriate touching by doctors in the absence of nurses during routine physical examination.

Good facilities.

Been trying to call to ask the process of Covid testing because my husband is travelling but no one is answreing the phone! Bad service

Be careful on this hospital when you are admitted or check up some doctors working here are corrupt, I have relatives had been check up here for minor illness and he was told by the doctor that he has cancer and insisting colonoscopy for 70K, OMG! he didn't even prescribe any antibiotics first he just want my relatives to have colonoscopy immediately what a dumb clinician. Always have second opinion the dishonesty of the doctors have been tolerated.

PWD parking slots are supposed to be for PWD patients. This hospital has PWD parking slots but PWD patients are NOT ALLOWED to park here unles the PWD patients are the ones driving their car. HOW RIDICULOUS!!! Even if you are able to show your valid PWD ID. They want their PWD patients to pay for their parking.

Calamba Medical Center is a modern hospital in the south! I did not expect such a nice facility in Laguna. Thanks for taking care of me CMC

(Translated by Google) This is the only hospital that is very difficult to call. No one's answering. What if there is an emergency? (Original) Ito lang yung ospital na sobrang hirap tawagan. Walang sumasagot. Pno na kung may emergency?

(Translated by Google) Not so good The service the nurse staff is not OK The service seems to be forced They just do what they do they hate their Job. Nakakabuwisit Yung isang nurse na pang Madre Yung uniform pala utos it's her job to assist the patients and siya itong pasimpleng antipatika at dapat tanggalin Yan. Corrupt CMC change Yan bad habit. (Original) Not so good Yung service ang mga nurse staff hindi OK Yung service ay parang napipilitan Lang sila sa ginagawa nila they hate their Job. Nakakabuwisit Yung isang nurse na pang Madre Yung uniform pala utos it's her job to assist the patients and siya itong pasimpleng antipatika at dapat tanggalin Yan. Makakasira sa CMC palitan Yan masama ugali.

Service is unbelievably slow. What's the point of all your automated systems if a simple 5 min checkup takes 5 hrs waiting time?? What a joke. And this is a PRIVATE hospital at that.

Service is unbelievably slow. What's the point of all your automated systems if a simple 5 min checkup takes 5 hrs waiting time?? What a joke. And this is a PRIVATE hospital at that. Ive never had any problem with public hospitals. After 30 mins in public hospitals, youve finished everything. I only went here because it was accredited by our healthcare provider. It took me almost midnight before i could call office about my sick leave because i still had to travel when my shift was 11 in the MORNING. Will never come back.

CMC has the BEST admission staff who will help and lend a hand in the most difficult of times. We were not able to get a COVID bed here but the Admissions Office gave us contacts for other hospitals in nearby areas. This is a much need d help for anyone undergoing emergency situations. Compassion goes a long way! Tip: You have to call hospitals ahead for emergent cases especially for COVID patients. CMC also offers emergency room (only) admission in case of full beds. Just inquire.

dont rely on this hospital on emergency situations. no available doctors

Well known private hospital,,!! Nice and clean place,,!! We experience good service,,!!nurses and doctors are very polite,,,thank you so much,,!!!

Thankful

Ok

Convenient with parking

My sister was asked to come back at dawn with the promise that she would be given a room but was whisked away with no explanation. She had to wait for more than two weeks but even after the admission confirmed that a room was available, she was turned down.

Thank you

(Translated by Google) I am going to starve to death. I am still here at 10 am. Until 6:30 pm I was still not admitted. (Original) Mamamatay na ko sa gutom. 10 am pa ko nandito. Hanggang 6:30pm na hindi pa rin ako naaadmit.

Its a good quality hospital

This is their Out Patient Department. Eye Center is also located here. The place is clean, they have a good system and friendly staff.

They only care about the money, not the patient's wellfare. 👎👎👎👎👎

Pleasantly surprised on how fast everything was. Overall time spent from registration to lab work was less than 40 minutes. Best hospital experience so far.

Nice here and good here 😊

Lousy hospital. Doctors are never on time. You keep waiting and nobody really cares.

Good location

Informative & helpful . . .

(Translated by Google) cc (Original) Cmc

(Translated by Google) Expensive hospital but low quality behavior of staff and nurses of other departments mostly rude behaviors, hot heads, and messy talk. Like those who grew up in squatters and those who are not licensed to behave. Maybe this system also needs attention because it is not a joke when it comes to life. (Original) Mamahalin hospital pero mababa ang kalidad ng pag-uugali ng mga staff at nurses ng ibang departamento karamihan bastos mga paguugali, mainitin mga ulo, at mga hindi maaayos kausap. Parang mga lumaki sa squatters at mga hindi lisensyado kung umasal. Kailangan din siguro mabigyan ng pansin ang ganitong sistema kasi hindi biro pag buhay na ang pinaguusapan.

Need to have a bigger posters on 5 MOMENTS of HAND HYGIENE to remind hospital staff to religiously practice not only to protect themselves but to protect their patients as well!

Very nice and clean services and possitive staff also, I like how being assist their patients carefully and specially "Information Out Patient Department Cash And Company Registration" they try their best to understand someone asking them to help.

(Translated by Google) So thankful to the gorgeous and kindhearted staff. Thank you for extending your helping hand to my apo. NON-HOSPITALS WILL NOT ACCOMODATE TO DEHYDRATED WE BELIEVE BETWEEN NEARBY HOSPITALS. #THANK YOU VERY MUCH. (Original) So thankful to the gorgeous and kindhearted staff. Thank you for extending your helping hand to my apo. #ANG NAG IISANG HOSPITAL NA NAG ACCOMODATE SA DEHYDRATED NAMIN BABY MATPOS TANGGIHAN NG IBA PANG NEARBY HOSPITALS. #MARAMING SALAMAT PO.

Cause this is the hospital is from Calamba City

I was planning to take my covid test for travel, i was trying to get an important details before i will go through particularly in laboratory, unfortunately there was a constant droping of calls and impolite customer service in extension number 0. I proved that what i was hearing was true, this hospital does not have a good customer service at all.

Good service

I got COVID-19 and spent 350,000p on treatment, thanks to the doctors there

No one answers the CMC trunkline number, I hv called a zillion times . Is it updated? Are you still in operation? You should at least place an answering machine that can connect to the various depts of the hospital.

Nice hospital