1/5 Ana S. 5 years ago on Google • 67 reviews
I
arrived
at
the
hospital
with
my
brother.
He
was
in
bad
shape
with
all
kind
of
complications
due
to
a
chronic
illness.
First,
the
personnel
is
so
rude
that
make
you
wish
to
be
death,
so
you
don’t
have
to
deal
with
these
kind
of
professionals.
.
Second,
the
waiting
room
is
depressing
and
the
waiting
time
is
absurd
for
an
“emergency
room”.
Third,
the
calling
system
is
left
to
the
residents
and
many
of
them
mumble
the
patient’s
ñames
hoping
no
one
understand.
If
the
patient
don’t
make
it
to
the
doctor
office,
they
don’t
bother
calling
again
(less
work
and
hassle
for
them).
Fourth,
there
is
not
an
institutional
TEAM.
We
spend
18
hours
in
the
waiting
area
and
every
time
we
asked
the
doctor
in
charge,
the
answer
was:
“I
am
not
responsible
for
the
team
of
doctors
working
in
the
previous
shift”.
Fifth,
there
is
not
transparency.
Nobody
tell
you
their
name
unless
they
are
prompted,
and
even
then,
they
hesitate
a
lot.
Sixth,
there
are
some
physicians
that
lack
sense
of
service.
One
particular
doctor,
surprised
me
with
his
rudeness,
Dr.
Pimentel,
who
even
used
profane
words
while
talking
to
my
brother
(the
patient)
and
have
an
intern
(Dr.
Eric
Berenger)
holding
the
door
shut
so
me,
the
relative
of
the
patience,
couldn’t
enter
the
room.
Very
disappointing!
I
love
my
Panamá,
but
situations
like
this
should
not
be
ignored.
Someone,
in
this
hospital
should
educate
these
doctors
and
staff
in
the
meaning
of
“social
service”.
Don’t
get
me
wrong,
there
are
many
good
professionals
in
the
HST,
but
the
bad
ones
make
so
much
noise
that
good
ones
can’t
be
heard.
5 people found this review helpful 👍