5/5 Denny H. 2 years ago on Google
Monday
April
4th,
2022
20:48pm.
Came
back
on
my
last
night
and
different
bar
staff.
The
2
guys
were
busy
making
sure
everyone
was
being
served.
Didn't
wait
long
before
they
took
my
order
and
they
reassured
me
that
I'd
be
taken
care
of.
Great
customer
service
and
exactly
what
I
remembered
prior
to
covid.
Yesterday's
experience
was
due
to
the
other
bartenders,
who
im
glad
wasn't
working.
Great
spot,
check
it
out!
Gave
them
5
stars
instead
of
the
2
last
night.
Servers
name
was
Rob.
Checked
out
Jack
Astors
Sunday
night
April
3rd.
In
Toronto
for
couple
days
for
work.
Jack
Astor
prior
to
covid
was
my
go
to
place
for
night
cap
or
relaxing
whenever
I'm
visiting
Toronto.
I
usually
stay
at
Fairmont
Royal
York,
so
it's
convenient
to
check
out
Jack
Astor.
Their
food
and
customer
service
were
always
good
in
years
past.
Place
wasnt
too
busy.
Sat
at
the
bar,
which
also
wasn't
busy
and
waited
close
to
10
minutes
before
I
flagged
down
one
of
the
bartenders
for
a
drink.
There
were
2
working.
I
flagged
down
the
male
bartender
even
though
he
was
the
busier
of
the
2
to
order
my
drink.
The
other
bartender,
she
was
busy
talking
with
what
I'm
guessing
is
her
friends
to
notice
me
waiting.
I
had
tried
getting
her
attention
but
no
luck.
Maybe
she
has
something
against
Vancouverites..lol
Had
to
than
ask
for
a
refill
drink
and
for
food.
I
have
to
admit
service
was
not
what
I'd
expect.
I
ordered
their
Mosco
Mule
and
they
didn't
have
the
traditional
mug,
it's
unfortunate
but
not
a
deal
breaker.
Customer
service
for
me
is
always
key
with
myself
spending
money
at
their
business
and
tipping
amount!
I'm
in
Toronto
Monday
night
too
and
not
sure
if
I'll
return.
I
like
the
food
at
Jack
Astors,
always
been
good,
but
service
was
worst
that
I've
had
in
awhile!