I would just like to just make it heard that the customer service I received at this location was atrocious. Very rude and made me feel like not only did you not deserve my business but also I would not go back nor recommend peers and/or family to a place so unprofessional. The personnel’s name of whom I did business with was Sara and for a manager should know how to be welcoming, treat their customer with decency and respect especially when going into a establishment to support them and spend the money I did there on a 1 oz gold bar. Only reason why I gave 2 stars is because the prices are good, however considering the experience I had I more than likely would not be returning.

What an absolutely professional and enjoyable experience. I have never sold any gold before and Sara made the entire process simple and effortless. Very friendly and every step was explained, I had lots of questions and Sara was more that happy to answer them. Thank you so much for the wonderful experience!

Sarah didn’t know that a Canadian silver/gold maple was a government backed mint. Very disappointed with the lack of knowledge and dismissive/arrogant attitude. I will not be taking my business back here. A good lesson on where not to go for my gold and silver needs.

Courteous, professional service from both Sarah and Cass makes dealing with Edmonton Gold a pleasurable experience. Both are patient and kind with my many questions and are helping to build my knowledge in this area. Would highly recommend.

Friendly service. Staff at Edmonton gold pay attention to small details. Prices are convenient. When you try to sell stuff for them they give you good prices over spot and higher than other stores in the city. Thank you so much to Cassy for helping us specially during this pandemic time. Way to go.

My experience with Emily in Edmonton branch was excellent. She was very helpful, friendly, passionate and on top of that smart. I would rate her services %110 out of 100. Thank you!

Sarah was wonderful both times she helped me knowing that I was unsure and needed several items tested. She was patient and kind. Would have been a 5 star review until I returned a third time and didn’t work with Sarah. The other employee on the right side was extremely abrasive and rude before I even sat down. I was so caught off guard by her behavior. I felt so uncomfortable and belittled and for that I will not be returning nor recommending this place.

Thank you Rita for the great service got the maximum I could for silver and gold customer service impeccable and the payment method great easy . thank you

The staff are super friendly and professional. Explanations provided to all questions posed and research done to ensure I was being treated fairly while protecting their business. Price was far better than offered at other Edmonton area merchant.

Wow! What a disappointing experience in store! Met by two of the most useless “gold experts”! Rude, combative and disrespectful! A simple question was met with snarky comments! The website is amazing and informative, but the prices on there are not the prices they offer! They had a similar white gold ring of the same quality but a quarter of the amount of high quality diamonds that were in one of the pieces we were looking to sell and was priced on their website for $4995 on sale!!! Offered us $126! DO NOT USE! THESE LESS THAN KNOWLEDGEABLE STAFF MEMBERS COULDN’T EVEN FIND THE SILVER 925 HALLMARKS ON 5-6 OF THE PIECES WE TOOK AND HAD TO SHOW HER WHERE THEY WERE STAMPED! Needless to say would NOT recommend to anyone with a shred of self respect! Not one good word to say about the staff!

Cass was great. She was very professional and explained the process. Gave me a detailed listing of what I bought and I was surprised the tiny little Ziploc bag I brought in was worth $500 cash in my pocket. I recommend dealing with this company.

Cass and Sarah are very friendly and knowledgeable! I was extremely happy with my experience and will definitely be back.

The only place to sell ur gold, is Edmonton gold,, very fast, professional service with a smile is what u’ll receive at the Edmonton location,, I often recommend it to my friends & family,

I’m new to stacking and going there approximately once a month. I’m planning on going there again as they have one of the better prices in Edmonton.

I went to sell a ring she was very friendly and super fast so I was appreciative.and gave me what I wanted for the ring

I have always had an easy time when I have been there. The staff is always friendly, and willing to answer any questions I have.

I had the pleasure of dealing with Sara yesterday and she was so friendly & helpful. I will definitely do business with her again!

I went to Edmonton Gold last week. Their prices are very fair. Both ladies were very pleasant to talk to. The younger lady was the one I dealt with. She was very helpful. I was not able to make it before closing time and she held my purchase for me for the following day. Definitely recommend this place for both prices and service.

The lady is very rude. She couldn’t even pretend to be nice to me over the phone

What an awesome experience. Professional, down to earth ladies. No haggling, just straight up service with a smile! I will and have recommended this business to everyone I know!

Extremely professional and delightful atmosphere. This is my third experience with Edmonton Gold Buyers and I couldn't be happier! The ladies are so kind and respectful! They really go out of their way to make sure you're getting the most money for your coins. Edmonton Gold Buyers does not disappoint! I will always recommend them and will only go to them for business. Thanks again for being so great!!

My wife Maria and I met Sara P yesterday since we had some jewelry to sell. Sara we very friendly and she was very efficient at her job. She explained the whole process to us and we were very satisfied with the price we got. We would strongly recommend her as an excellent sales person.

Sara was friendly and efficient and made the experience short but enjoyable. Was able to complete the transaction in 10 minutes with all questions answered. Overall a positive experience. I would recommend visiting the Edmonton office.

As usual Sarah was great to deal with. She always has a smile and is very knowledgeable and patient. Any questions I have in regards to the in's and out's of silver stacking she is able to answer and not once have I felt like I was putting her out. Different places I have been to in town to purchase silver I have tried asking staff questions and ended up feeling like it was an inconvenience. As well Edmonton Gold always has the best prices in the city not to mentionl a great variety and quantity of stock on hand. Always recommend this establishment to any one I talk toin regards to silver stacking.

I was in and out of there quick as can be. I dealt with Emily she was an absolute delight . Total sweetheart . I got roughly exactly what I thought I would in return all around 100%

We were served by Emily. She made it all so easy and comfortable. Will definitely return and do business here again. Thank you Emily