If there was 0 stars I would put that horrible service messed up my order and my moms when they were told about it they got mad. Chicken was full of grease and they charge refills never coming back worse experience

Staff are incompetent. Staff made us pay 15% more by charging us in GBP rather than Pesos on the machine. They keep saying its a bank error when actually it's an option on their own machine. If you're a tourist DO NOT LET THEM CONTROL THE CARD MACHINE.

Slow service but food was good. Staff just standing around doing nothing was a bit annoying.

This is the third time I come no matter what time of the day with no ardly people it takes 30 to 60 minutes before you get your order it's crazy!! Churches across the street get the order between 3 to 5 minutes max

A traditional restaurant from KFC at a very handy spot. At a walking distance from ADO (About 350 mts). If you are in the middle of your trip, this is a great place to find food to go with the quality and excellent flavor they always keep, as well as the "secret recipe" which is my favorite. Nice restaurant, good service, affordable prices and they are always in the mood to help us. This was my first KFC I visited in Cancún and whenever I have the time, I drop by to see that no matter what, they continue giving a great service. :)

They must be under staffed. The service was below expected standard

We have a KFC in Houston but wanted to check if this was better....DON'T try it. It's a waste of money. First of all, the staff is not friendly. Then they told us that they ran out of drinks. So I told her not to charge the drinks and she said she has to charge them. We got the food to-go. When we got home, the chicken had NO flavor whatsoever. Fries were soggy and cold, despite it was only a 3 minute drive. Horrible taste. We're not wasting any more money on non-authentic Mexican food. Stay away from the restaurants we have at home.

They don't know English, and it was too hard to order, even not patient to clients who trying to explain himself...

They didn't had chiken breast and then u ask for especific part of the chiken and they say o can't do that but they can sell u whatever they want o just don't think is right in the other hand the guy with glasses was very polite and efficient