Featured Reviews


Frequently mentioned in reviews: room (19) breakfast (14) nice (10) hotel (8) staff (6) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Andrea M. 2 years ago on Google
    VERY POOR QUALITY, DO NOT RECOMMEND!!! FAKE PICTURES . Everything that you see in the webpage pictures is fake! THERE IS NO GARDEN VIEW ( which I chose and I paid for that). My room was very small and the shower didn’t have hot water, actually barely had water. The bed is made out of concrete . The bathroom door doesn’t open because of the sink of concrete. The breakfast is literally two slices of bread, egg and coffee that does not taste like coffee. THERE IS NO Fruit as shoe. There is not beach close ( I saw the information 1.5 miles, a literal joke) FAKE ADVERTISEMENT!!!
    1 person found this review helpful 👍

  • 5/5 Dawn F. 5 years ago on Google
    Felipe & staff were truly accommodating & welcoming. Couldn't have asked for a better experience. Mattress were Sealy high quality; very comfortable. Quiet, residential neighborhood, but close to main street to take a bus or taxi, or Felipe will order a taxi for you. If you're looking for a resort, this is not for you, but extremely clean, safe, comfortable rooms, & the included breakfast is excellent.
    1 person found this review helpful 👍

  • 3/5 Bogdan I. 1 year ago on Google
    Really good place for a power nap. In transit. The room is very clean. Need a little more cleaning on the exterior, the stairs and to make the entrance more visible.
    1 person found this review helpful 👍

  • 5/5 Alex M. 1 year ago on Google
    Incredibly helpful and accommodating staff. Highly recommended!

  • 5/5 Karolina C. 5 months ago on Google
    Clean and modern building in a nice quiet area but a short walk from downtown where all the life is. Room had a nice balcony with patio doors overlooking the park. Huge roof terrace to relax on with a dipping pool, lovely place to spend your time. Breakfast every morning was too notch, varied, big and delicious. Reymundo is an exceptional host, always preset on the property, very approachable and communicative. He went above and beyond to make our stay perfect. We have never been taken care of with such thoughtfulness. Thank you so much for an amazing few days!

  • 4/5 Dominika H. 1 year ago on Google
    The hotel was not bad for the price and the breakfast was good. One room was missing toilet seat and one room had a leaking ac, which made the room and bed wet.

  • 3/5 Jim V. 11 months ago on Google
    Quick overnite before flight in the morning. Phillipe was very helpful with luggage, room was comfortable.

  • 5/5 Alexander T. 1 year ago on Google
    This place is amazing and deserves higher rating. Lovely staff, great value for money and all facilities needed. Shampoo in shower would have been even made it greater. We had a very lovely stay.

  • 5/5 Oceanic 1 year ago on Google
    Loved this place. Right on the park, beautiful setting. Owners are good people. It was clean and safe with nice scrambled eggs with ham and cheese for breakfast.

  • 3/5 Gianluca P. 1 year ago on Google
    Staff is sympa and nice (Family owned, nice family). Position is not very good. Quality of the accommodation is rather bad indeed.

  • 3/5 Alexandros S. 1 year ago on Google
    Cheap place to stay and for that price, the accommodation is ok. Don’t go here expecting too much. Rooms are small, and our mosquito net door was broken. Our bathroom got locked accidentally and we had to go ask the owner for the key, which was also not ideal. Pool and tables were not in the state shown in the pictures and we ended up not using it. Breakfast consisted of some fresh fruit, instant coffee (blergh), some dry toast with marmalade and some freshly made eggs; not great, but ok.

  • 4/5 bbbbbb8us 1 year ago on Google
    Clean, small but tasty breakfast, helpful staff, quite location. Unfortunately the outside unit of our air-condition was extremely noisy during night. No hot water in the bathroom.

  • 5/5 Andrew G. 1 year ago on Google
    This location is amazing for the cost. It's near to pick-up locations established by bus tours. Also you have several mini markets to purchase something fast if you have a tour early but don't want to go with your stomach empty. For us, we barely stayed in the room. We use the room just to sleep a couple hours, the pool is nice and the breakfast is good. You have some workout tools to do pilates, yoga or stretch. The room is nice but the shower isn't fully covered with glass, so you have to be a little careful when you get out of the bathroom because the floor could be wet. Overall 9.9/10 for the price, location and service

  • 1/5 Liliana S. 2 years ago on Google
    The worst accomodation in Mexico!!! We booked room with king size bed and got a room with normal bed. We communicated with lady on recepcition, if I can call it, and we got another room. Second room has king size bed, BUT!! Airconditioning was broken, missed toilet seat, a TV was fixed on a wall by rope, a door on balcony was broken. The lady promised se got third room next day. The third room missed toilet seat, didn't have balcony, broken tv etc. We communicated this situation with booking.com, but they answered after two days and said that we can only write a rewiew for another customer. I really regret that we try make a deal with this hotel and didn't go to another hotel. We stay for four days but room service came only one time and when you must throw toilet paper to a trash can (after using) that's really not ok, towels were torn and I can continue but I'm just angry again.

  • 5/5 Remco h. 1 year ago on Google
    Such a lovely owner, with a great breakfast.

  • 5/5 Doug C. 1 year ago on Google
    Great value boutique hotel! I will return! ✔️

  • 1/5 Bess 4 years ago on Google
    There is constant noise. There was a guy on the street whisteling a little bit and you could hear everything.the beds are awful. Staff is very unprofessional. It took a lottt of time to check in. They didnt find the booking first then had to call for help. I hoped to catch some sleep before my flight home but i almost didnt. Would not recommend!

  • 5/5 Josée L. 4 years ago on Google
    This place was amazing and I highly recommend. Santos was an amazing host, very friendly and welcoming. We felt safe there. The room was very nice. The balcony was an addition plus the pool and breakfast... Highly highly recommend.

  • 2/5 Yana 4 years ago on Google
    The place did not feel very safe, it is on a dark side road, no one at the reception desk and the doors are flimsy. The guy who checked us in was nice but wanted to take a picture of the booking confirmation email we showed on our phone as proof it is paid which we found odd. He told us the balcony door is propped with a piece of wood to prevent people from getting in..The room was simple, pillow horribly soft, it didn’t seem very clean. We didn’t have the breakfast as it started late at 8:30am although there were signs everywhere that we have to tip them for it. The pool didn’t look clean. There was no one at reception when we left. There was parking if you have a car. I would not stay there again.

  • 5/5 Sonia C. 2 years ago on Google
    This hotel is located in downtown Cancun so if you are new to the area of Cancun this might not be the best place for you since it’s located about 20 minutes away from all the fun activities that Cancun has to offer. If your in the area and have a car and are trying to find an affordable hotel for a couple of nights this is the place for you. The staff are very friendly and will do their best to accommodate your request if you have any. Also this isn’t a hotel that is high end it’s very basic. You get a room with a very comfortable bed and bathroom a tv is provided and a really good ac and terrace. They do offer breakfast in the morning and it’s very delicious everything is home made. The pool is very beautiful and it’s located in the rooftop.

  • 1/5 Christopher 2 years ago on Google
    We paid for breakfast but the staff are not flexible and don't care about the guests. We had an excursion at 7:45 and they would not adapt the breakfast time. The breakfast was at 8:30 and they wouldn't bring it forward slightly. One of the ladies was nice, however I guess the chef didn't want to wake up earlier. Many tourists visiting Cancun will do an excursion that involves leaving early, the hotel should take this into account and offer breakfast from an earlier time. Poor customer service.


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