1/5 merel v. 1 year ago on Google
One
of
my
worst
experiences
I
have
had.
When
I
got
there
I
was
not
allowed
to
see
my
room
before
I
paid.
I
was
alone
and
couldn't
go
any
other
way
so
I
paid.
Then
I
was
led
to
the
room
and
it
was
grossly
disappointing.
The
rooms
do
not
match
the
pictures
at
all.
The
pictures
are
from
11
years
ago.
I
was
deeply
disappointed.
There
are
stains
or
small
bugs
everywhere
and
the
quality
of
the
room
is
not
as
they
promised.
There
are
stains
and
dirty
spots
everywhere
in
the
room.
There
were
also
many
holes
in
the
walls
so
there
were
bugs
and
mosquitoes
everywhere.
The
room
was
super
dark
and
it
is
not
clean
at
all.
Also,
it
was
not
quiet
at
all
and
the
staff
is
sitting
there
at
night
getting
drunk.
I
slept
there
for
1
night
because
I
came
from
the
airport
at
2
o'clock
at
night
and
had
nowhere
else
to
go
on
my
own.
I
am
a
girl
of
21
all
alone
and
was
certainly
scared
and
frightened.
I
had
actually
booked
for
more
than
1
week
but
checked
out
after
1
night.
The
staff
could
not
help
me
get
a
refund
and
they
also
spoke
no
English
at
all.
Via
google
translate
they
tried
to
explain
to
me
that
their
boss
lives
in
England
and
they
could
not
help
me
at
all.
Then
I
asked
them
to
contact
their
boss
but
they
said
it
was
difficult.
Then
I
asked
for
an
email
address
and
after
a
long
time
I
got
it.
Then
I
sent
an
e-mail
to
the
boss
of
the
residence
with
pictures
and
evidence
and
the
whole
story,
and
the
answer
I
got
was
that
everything
I
said
was
not
true
and
that
I
should
not
act
like
that.
While
I
could
send
proof
of
everything.
She
went
on
to
say
that
I
would
NOT
get
my
money
back
despite
this
unpleasant
experience.
When
I
subsequently
sent
more
pictures
and
proof
I
was
ignored
and
left
to
my
own
devices.
So
do
NOT
go
here
because
I
have
never
felt
so
bad
during
that
night
and
the
customer
service
afterwards
was
also
really
a
disappointment....
I
am
personally
very
sorry
because
I
think
we
could
have
found
a
solution
in
a
professional
way
but
not
so....
Terrible!
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