1/5 Jamal W. 8 months ago on Google
Subway,
I
regret
to
say,
recently
left
me
with
an
overwhelmingly
negative
impression.
As
a
loyal
customer
for
many
years,
my
recent
visit
to
one
of
their
outlets
was
a
major
letdown.
Here's
why
I
won't
be
returning
anytime
soon.
First
and
foremost,
the
cleanliness
of
the
restaurant
was
abysmal.
The
floors
were
sticky,
tables
were
dirty,
and
the
condiment
station
was
a
complete
disaster
zone.
It
was
clear
that
cleanliness
was
not
a
priority
for
the
staff
on
that
day.
But
the
issues
didn't
stop
there.
The
service
was
incredibly
slow,
with
only
one
staff
member
manning
the
entire
counter.
This
resulted
in
a
long
line
of
frustrated
customers,
all
of
whom
were
waiting
far
too
long
for
their
sandwiches.
When
it
was
finally
my
turn,
the
employee
seemed
disinterested
and
unenthusiastic
about
preparing
my
order.
It
was
as
though
they
were
going
through
the
motions
without
any
care
for
quality
or
customer
satisfaction.
Speaking
of
my
sandwich,
it
was
a
complete
disappointment.
The
bread
was
stale
and
seemed
like
it
had
been
sitting
out
for
hours.
The
vegetables
were
wilted
and
looked
far
from
fresh.
Even
the
condiments
lacked
their
usual
flavor
and
zest.
It
was
a
far
cry
from
the
delicious
and
customizable
sandwiches
I
had
come
to
expect
from
Subway.
To
add
insult
to
injury,
the
prices
at
this
particular
Subway
location
were
noticeably
higher
than
those
at
other
nearby
sandwich
shops.
I
couldn't
help
but
feel
like
I
was
being
taken
advantage
of
for
an
inferior
product
and
service.
In
the
end,
my
visit
to
Subway
left
me
with
a
sour
taste
in
my
mouth,
both
literally
and
figuratively.
It's
disappointing
to
witness
such
a
decline
in
quality
and
customer
service
from
a
brand
that
I
once
held
in
high
regard.
I'll
be
exploring
other
dining
options
in
the
future,
as
I
have
lost
faith
in
Subway's
ability
to
provide
a
satisfying
and
enjoyable
dining
experience.