On saturday morning 18/02/2017 i purchased a deluxe am burger, one of my favourite things i get from kfc almost weekly. In my state of hunger i opened the box and took a bite only to experience a disgusting taste that is probably unforgettable . I immediately spat it out and discovered the piece i had bit was mouldy and a section of the roll was mouldy too. I was livid. i rushed over to the store where i had to compose myself and spoke to the manager who thyen handled the query. She asked me what i wanted but in my angry state i opted for lunch. On returning to the office i called the KFC helpline where i was assisted by a consultant . I advised the consultant that pics were taken of my food and it could possibly appear on social networks and also adviseed her that my traumatic experience does not compare to the 3pc streetwise that i took at the store as i was angry and was not thinking clear. She then advised the store would call me. I then received a call from the store manager whom was not impressed with me at all as she was under the impression this was sorted an i felt she was patronizing me. i advised her that the 3pc streetwise does not compensate for my traumatic experience and she advised the customer care line would calll me back. Today she calls me and once again she ponders on our conversation of saturday on the fact that she thought it was sorted....i then advised her that i got NO call from the customer care line after our conversation. I feel like i want to give back the 3pc as it does not compensate for that mouldy taste i keep tasting and sadly i have been a KFC supporter for over 20yrs and did not ever think i would be treated like this.I am deeply disappointed- im appalled at the horrific service received from guy called Given, a supervisor at the KFC customer care line.....who 1stly spoke over me and had an abrupt tone of voice. If that is customer care at a managerial level then im shocked. i had to explain myself all over again as Lesley the cusrtomer care line agent did not update on the account that i wanted to speak to the Area manager/coach. She obviously did not want to speak to me and he took the call with his bad attitude. He pondered on the 3pc compensation and he feels its enough for me. I am disgusted -i was advised on the 21st February that an Area coach would call me ...today is the 24th February and still no call........

I really liked your meat the way you are. and the tepeiros are wow

Bought streetwise two I didn't like the quality of the food. The pieces were very small and the chips were burnt and oily.very disappointed

Bought on uber eats and found hair in my food it was in the chicken wich was a pitty because it was great value for money food was tasty and warm just until I got to the hair was a turn off lost my appetite please ensure store follows protocall in waring of hair nett etc as I myself manage a food restaurant and have high standards thanx.

I am so disappointed in the quality of my food!!!! the letter are slimy of oldness. I spend over R60 for a meal that is not even worth eating

Great staff thanks you, tasty food yum, will be back

Gosh I bought 5 pieces to find something like a hand band in our food and long hair. My son could not eat it we just gave it to our dog. Very disappointed

I made an order online and sent the confirmation email to someone to collect on my behalf the people there refused to hand over my card order claiming i need to be present to collect. How does that make sense??? And they were so rude and disrespectful, They went to what i am assuming is the back room for over an hour and came back with a video footage of people collecting their orders….like what’s that got to do with me?? Very horrible experience don’t recommend. The guy Khanyiso and he ran away after i came directly. It turns out the whole time they were doing the wrong order even though the confirmation i had presented to them had a detailed order. Bare in my mind this order i placed on 5pm and it’s now 8pm and i still don’t have my order

Terrible experience, I ordered online and sent someone to go and collect on my behalf and I gave the person the proof of confirmation as required to collect. And the people working refused claiming they need me to be present. How does that even make sense?? As long as you have the confirmation email you can get someone else to collect for you or am i wrong

I had a very bad experience with this Kfc...we ordered online and when the food came it was all nonsense pieces of chicken that look like it was partly eaten from ....we pay for our food..so I'm still so furious how these people can play with your food as if you get it for free😡🤢

Im pretty disappointed in KFC Maynard Mall bought dunked wings there this morning just to get dry wings no flavour looks more like it was rolled around in worcestershire sauce chicken tasted like it was old.... I'm not one to always complain but that was pretty disappointing especially for my first meal of the day....service wise it as just the product was not up to standard....