Active Sushi image

Active Sushi

Restaurant Sushi restaurant

😠 The staff are really friendly and accommodating but the sushi itself was horrible. The rice was wet and off (had a sour taste that not even the soya sauce could mask). The overpowering sour and densely packed rice was the main feature of all the available sushi-ratio of rice to any filling was gross... People often mention sushi, Sushi, service, Active, great, experience, quality, amazing, restaurant, recommend,


Address

81 Buitenkant St, Cape Town City Centre, Cape Town, 8000, South Africa

Website

www.activesushi.com

Contact

+27 71 980 0777

Price rating

$$ $$

Rating on Google Maps

4.30 (1.4K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11:30 am to 10 pm
  • Thursday: 11:30 am to 10 pm
  • Friday: 11:30 am to 10 pm
  • Saturday: (Day of Reconciliation), 11:30 am to 10 pm, Hours might differ
  • Sunday: 11:30 am to 10 pm
  • Monday: 11:30 am to 10 pm
  • Tuesday: 11:30 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: sushi (75) Sushi (27) service (27) Active (23) great (15) experience (14) quality (12) amazing (11) restaurant (10) recommend (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Elizabeth S. 2 years ago on Google
    The staff are really friendly and accommodating but the sushi itself was horrible. The rice was wet and off (had a sour taste that not even the soya sauce could mask). The overpowering sour and densely packed rice was the main feature of all the available sushi-ratio of rice to any filling was grossly out of proportion. The salmon was washed out and without flavor. The prawn had no flavour at all and felt soggy(we thought the off rice was masking the flavour but you could not even taste the prawn when you removed it from the sushi and ate it alone). Could not eat much because there was so much sour rice that we were put off and even left pieces on the plate.
    5 people found this review helpful 👍

  • 4/5 Steven O. 1 year ago on Google
    Great sushi from a small unassuming restaurant! I don't typically regard sushi as my ideal food to order because the portion size generally doesn't warrant the cost. However, Active Sushi offers three variations of an all-you-can-eat buffet (R 199.00; 299.00; and 399.00) which was made available to us at lunch time on Tuesday, despite the menu only advertising it as available from 17:30 — great service accommodating such a request! I highly recommend taking at least one opportunity and getting the R 299.00 option and sampling all the signature dishes!
    4 people found this review helpful 👍

  • 2/5 Tyran T. 3 years ago on Google
    Don't get me wrong, Active Sushi is probably one of the best sushi places I've been to in Cape Town - although there has been a recent issue that we noticed with the quality of their garnish. It might seem petty addressing this issue but the spring onion used as garnish is incredibly old and seems like they were prepared the day before and just thrown onto the sushi to save time, sure I get it but 5 out of 6 of us felt incredibly sick a day after we had went to Active Sushi. I also think the hygiene of the area has been very low, there were flies flying all over the place whilst we were eating and it's just sad that I had to write this review as Active Sushi is one of my go-to-places, but I'm not so sure anymore now after their relocation.
    3 people found this review helpful 👍

  • 5/5 Andre B. 3 years ago on Google
    Active Sushi, situated at 81 Buitenkant Steet, City Centre, Cape Town. WhatsApp +27 71 980 0777 With the sushi extra fresh and the new premises, you will have an amazing experience whether you are seated inside or outside. With the eat as much as you can on selected items on the menu you will have a sushi extravaganza. I recommend the sashimi even though not part of the special. It simply melts in your mouth. It doesn't get fresher than this. So do yourself a favour, take the special and added on some extra sashimi. The area where Active Sushi is right now is vibrant and alive. Car guards are employed by the owner to ensure your vehicle is safe. All in all, a great experience had by one and all. Will definitely go again.
    3 people found this review helpful 👍

  • 1/5 David G. 3 years ago on Google
    Arrived at 8pm. It took a full hour for a simple miso soup starter to arrive and a further 20 minutes for sushi to arrive. Pathetic service.
    2 people found this review helpful 👍

  • 3/5 George de K. 3 years ago on Google
    UPDATE: Active Sushi management handled our complaint very well and invited us for a free meal at their Buitengracht branch. I am happy to say that the sushi was delicious and the service excellent. No gastrointestinal problems were reported by anyone and I will happily visit the small but cozy Buitengracht branch again. Original Review Below: We went as a group of seven friends on 2 January 2021. Instead of getting some nice sushi, 6/7 got acute food poisoning instead. We contacted the management team who were reluctant to accept any responsibility and only offered to give us more of the same sushi that made us sick in the first place. I am really disappointed. Active Sushi on Hudson street used to be great, but clearly it has changed for the worse. Avoid at all cost.
    2 people found this review helpful 👍

  • 5/5 ApolloGem 3 years ago on Google
    Fresh, very fresh, affordable, service 5stars Highly recommend Active sushi for Lunch or dinner 🍽️
    1 person found this review helpful 👍

  • 5/5 Celene J. 5 years ago on Google
    The best sushi ever. All you can eat on the menu as well. Loved the vibe, atmosphere and the staff all great. I will definitely go back again.
    1 person found this review helpful 👍

  • 5/5 Alina V. 3 years ago on Google
    Sushi Fresh, service 5 star!
    1 person found this review helpful 👍

  • 2/5 Chelsey W. 3 years ago on Google
    Good value for money but not very covid compliant. No staff wore their masks correctly throughout our sitting.
    1 person found this review helpful 👍

  • 5/5 Hussein 3 years ago on Google
    All you can eat Sushi. The sushi was absolutely Devine the seating was lovely spacious you can definitely do a intimate dinner or lunch with that special someone or go out for supper with the family. The service at the restaurant was impeccable the restaurant has a beautiful natural ambience. The only negative is the area isn't the safest but there's nearby parking and a security guard. Signing off Hussein Sadien The honest truth
    1 person found this review helpful 👍

  • 5/5 Travis P. 3 years ago on Google
    Awesome experience, best sushi Cape Town has to over, the variety is amazing and the staff even more so, if you looking for a true sushi experience then look no further. Thank you to the Active Sushi team, you've earned yourself a lifetime regular
    1 person found this review helpful 👍

  • 1/5 Joel G. 4 years ago on Google
    Very poor service. Service took a long time. The plate I received was dirty and I didn't even get an apology. After paying I decided to tip a bare minimum because I was not happy with my experience. My waiter, whom was also the owner of the restaurant decided to add a 10% tip anyways, after telling me that its law in south africa, which it isn’t. He began vocalizing loudly telling me its his restaurant and he can do whatever he wants to. Just to be clear for everyone, he doesn’t have the right to add a 10% tip if you dont feel like the service lived up to it. Cannot recommend this place.
    1 person found this review helpful 👍

  • 4/5 Dionne O. 2 years ago on Google
    Amazing spot for sushi. If you are a sushi lover, this is definitely a must for you! They are super affordable and the food is so delicious and you can really taste how fresh everything is. Plus, it's in a great location on a less busy street and the space of the restaurant itself is very lovely. The big glass wall really makes it feel like you're sitting outside when you're inside and makes it more spacious. The only negative is that the service could be better - our waiter stepped in and out of an incredibly unnecessary and random attitude at different points during our visit at the restaurant. But other than that, it's a pleasant experience.
    1 person found this review helpful 👍

  • 4/5 damiana 2 years ago on Google
    Some of the freshest sushi I've ever tasted; unique and affordable too! Plus I love that the Buitenkant branch never gets too crowded on an afternoon (at least that I have experienced), making it the perfect place to relax and enjoy delicious sushi (and other Asian dishes) with friends and/or fam. I would recommend the buffet option if going there for sushi.
    1 person found this review helpful 👍

  • 1/5 Megan V. 1 year ago on Google
    My friend and I decided to go for Sushi here as Active sushi was highly recommended. Our first round of sushi was nice and our waiter was friendly. Our second round we received off sushi. It had a sour smell and taste and when informing our waitress she spoke to the manager (I assume) and the chef's and they blatantly ignored us and told us we are lying because to them it didn't smell off. It was a very distinct smell and we just got bad attitude and the staff speaking and laughing about the matter amongst one another in front of us. Extremely disappointed as we both took the all you can eat for R299 and that is how we were treated. No alternatives were offered and I feel like we wasted our money. We will not be back again. This was at the Buitenkant branch.
    1 person found this review helpful 👍

  • 4/5 Vivian V. 10 months ago on Google
    The sushi was fresh and tasty! Absolutely loved the deep fried options. They have 3 all you can eat (AYCE) options. I would say that they are slightly expensive compared to other places but having the different options were nice! We had the middle option. The service was great and quick. The friendly waiter explained all the options to us and answered all our questions clearly.
    1 person found this review helpful 👍

  • 4/5 Cheree R. 5 months ago on Google
    Great place with amazing sushi, they have incredibly made sushi, but service was a little slow. Would still recommend them though. Staff was friendly and there is a sushi buffet depending on your prices range and preferences, there are an all you can eat buffet of R199, R299 or R399. My favourite where the salmon roses and salmon California rolls.
    1 person found this review helpful 👍

  • 5/5 Shakeel C. 3 years ago on Google
    Wonderful experience, excellent service and truly superb food. Will definitely be visiting again soon.
    1 person found this review helpful 👍

  • 4/5 Sasha B. 3 years ago on Google
    A large group of us had a great dinner at Active Sushi on Buitengracht this past week. We all had the all-you-can-eat-option, which is a really good deal. The presentation of the food was lovely and the service was excellent. This visit has definitely made up for the bad experience our group had at another Active Sushi branch, and we very much appreciate that the management compensated us fairly for that. We will definitely be back.
    1 person found this review helpful 👍

  • 4/5 Simon S. 6 years ago on Google
    Good, albeit not very authentic sushi. I still enjoyed it a lot My Japanese girlfriend didn’t like the rice, said it was too dense. Incredible Lunch Deals. I would come again if I could.
    1 person found this review helpful 👍

  • 4/5 Hila J. 1 year ago on Google
    Nice cosy new location, friendly staff and good enough sushi. The rice was a little undercooked

  • 5/5 Lorraine M. 3 years ago on Google
    All you can eat sushi.Goid choice and quality.

  • 5/5 Daniel von E. 3 years ago on Google
    This is, and I'm not exaggerating, the best sushi I've ever eaten. The buffet also is amazing value for money. Kudos.

  • 5/5 Bella B. 3 years ago on Google
    Superb sushi restaurant. Fresh clean very friendly service. I recommend it for the superb quality of their sushi. 100% freshness and quality!

  • 5/5 Delice K. 1 year ago on Google
    The Sushi that we had was the best that we have ever had. The service was excellent and the staff were very friendly. Ricardo who assisted us, listened to what our likes were and created a platter which exceeded our expectations. We will definitely be going back again.

  • 5/5 Ashtyn C. 2 years ago on Google
    One of the best places we’ve ever been to eat sushi! Highly recommended😃 Also very nice vibe, and good service!

  • 5/5 Llewellyn W. 2 years ago on Google
    Exceptional Signature sushi offerings. Unique and fresh, Active offers a cosy, intimate sushi spot in Cape Town. If sushi is not your thing, they also have a variety of other Asian inspired dishes.

  • 5/5 Gaetano C. 3 years ago on Google
    Without doubt the best sushi in South Africa. Friendly atmosphere, impeccable quality of service. I highly recommend it to anyone who wants to taste the fresh flavor of real sushi. Thank you!

  • 5/5 Michell S. 1 year ago on Google
    Sushi is fantastic and the special is a steal! Well worth it!

  • 5/5 Lucy A. 3 years ago on Google
    I am very demanding when I eat sushi, freshness and quality is always more important than everything. Absolutely the best sushi I've eaten in this country. Service and quality of excellence.

  • 2/5 Jeeva D. 4 years ago on Google
    Mediocre to okay sushi, slow service.

  • 5/5 Austen U. 1 year ago on Google
    We waited quite a while for our food to be brought to us, most likely because we were a table of +/-10 people. Majority of us ordered an unlimited option of sorts and we ordered 2/3 rounds of food. The sushi was delicious and was of good quality! The R199 option is more than sufficient for people who like sushi and don’t necessarily need the weirdest and craziest types. There are pretty much all the normal types and all of the ranges of fish.

  • 3/5 James C. 1 year ago on Google
    I ordered with uber eats. Firstly they took over an hour to prepare my order. The sushi was really good, but I ordered 20 pieces of sushi and got all of 2ml of soya sauce to go with. Absolutely ridiculous

  • 5/5 Alberto F. 3 years ago on Google
    Incredibly diverse and delicious sushi options! Great place to sneak off for a quick lunchtime bite or for amazing date night! Thanks for the amazing evening!

  • 1/5 Mehmet Numan �. 10 months ago on Google
    Rotten avocados in tofu roll.... And ramen with foul-smelling soup.... I would definitely not go again.... Thanks for your reply.👍🏻 But I am not a free-food person. You can aim to provide better service to your other customers. THANKS.

  • 5/5 Brett H. 10 months ago on Google
    Some of the best sushi ever. Tasty and very reasonably priced. The crunch options are fantastic too!

  • 5/5 Kauthar R. 6 months ago on Google
    Amazing experience… all you can eat sushi and the quality DOES NOT LACK. The sushi is delicious and the customer service is top tier. Hands down the best sushi I’ve tried in Cape Town.

  • 5/5 Luke L. 6 months ago on Google
    Great food. Decent menu options but limited drinks. 2 amazing servers that seem to run the whole experience. Some background music would be nice but still enjoyable. Plenty of parking available. Try not to go when it is busy since the kitchen struggles a bit with too many orders.

  • 5/5 Shivaad S. 6 months ago on Google
    Active Sushi is an incredible place! The sushi itself is really high quality and delicious. The service from our wonderful server, Audrey, has made us want to come back again and recommend to as many friends as we can!

  • 5/5 Edina A. 6 months ago on Google
    We just had a spontaneous dinner here. It's been a while since we visited Active Sushi. We were spoilt for choice! Everything was absolutely delicious. The sushi is fresh and very well made. Audrey, our waitress, was very kind. Can't wait to visit again!

  • 2/5 Belinda M. 3 years ago on Google
    I am one of your customers that was SUPER excited that you have re-opened. So I booked for a table of 5 for last night. We literally counted the minutes till we could be there. I mean... Your Sushi is just the best. BUT what a huge dissapointed. We rocked up just before 8 and waiter did not even look at any type of reservation book. So I guess that doesnt exist. We were shown a 4 seater table and was told an extra chair will be added. That meant that I would have had to sit back to back with guy behind me. Everybody was squashed it, NEVERMIND the Corona Virus and social distancing! Looked like sardines in a box. I then went to sit outside (did not want to be subjected to the risk of being contaminated), with no outside heater and was an ice block after 30 minutes. Whilst tryiing to eat some sushi, your clients at one of the tables inside, came out for a smoke break. Not one, but almost 10 people having their puffs right behind me!!! No waiter bothered to ask them to not smoke there. I am so disgusted in this whole experience, words cannot describe my annoyance. 😠😡

  • 5/5 Tsykal H. 3 years ago on Google
    We been at Active sushi Sunday 6 people , and its most fresh sushi in the world, Highly recommend Active sushi amazing quality and great service, Sushi very affordable and very fresh.

  • 4/5 John Van Den H. 3 years ago on Google
    Not bad sushi at all.

  • 5/5 Zulfah S. 3 years ago on Google
    Hi, id like to know the price of the all you can eat sushi, I'd love to visit for the first time in a few days?

  • 5/5 Romano Paulo Amaro F. 3 years ago on Google
    Great service thank very much

  • 5/5 Rodney Ah T. 3 years ago on Google
    Great tasting sushi in a pleasant environment with friendly staff. Well done Active Sushi!

  • 5/5 Haneefa M. 3 years ago on Google
    Best sushi I've ever had! Great atmosphere @ 63 Buitengracht CBD!

  • 5/5 lawrence b. 3 years ago on Google
    We been at new branch 63 Buitengracht Sushi quality amazing highly recommended Active sushi CBD

  • 5/5 Mahyar B. 3 years ago on Google
    Best Sushi bar in town

  • 4/5 Okker B. 3 years ago on Google
    Great service great sushi great value

  • 5/5 Gavin R. 3 years ago on Google
    AMAZING!!!!

  • 5/5 Danielle T. 4 years ago on Google
    My favourite sushi restaurant. There all you can eat is slightly more than some other places but it is so worth it. First time i tried it i went back for five weekends in a row

  • 5/5 Chante L. 3 years ago on Google
    What a great experience. The sushi is awesome .. one of the best. Thank you Advance (waiter) for the good service.

  • 4/5 Renato 3 years ago on Google
    Second time coming to the Active Sushi on Buitenkant and it's been a consistently great experience 🍣 shout out to Zandile for the great service. Delicious sushi and the all you can eat is 100% worth it!

  • 5/5 Jacques H. 3 years ago on Google
    Super satisfied with the food and service.

  • 3/5 Kalin 3 years ago on Google
    Sushi is great, the wait for it, not so much.

  • 5/5 chelsea v. 3 years ago on Google
    Best sushi in South Africa !

  • 5/5 Witness M. 3 years ago on Google
    The Active Sushi new location is simply amazing, the look and the vibe is amazing and of course the sushi, my word, the sushi is frankly out of this world,if you haven't had sushi then you really haven't had sushi. Thank you to the Active Sushi team for giving us a night to remember

  • 5/5 Gakeem M. 3 years ago on Google
    Nice

  • 5/5 Jessica V. 3 years ago on Google
    Delicious sushi. Staff are polite and helpful. A good ambience in the restaurant and a great dining experience.

  • 4/5 Robyn 4 years ago on Google
    All you can eat sushi - only worth it if you can eat a lot. Friendly owner/manager.


Call +27 71 980 0777 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free of charge street parking
    • ✓️ Somewhat difficult to find a space
  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ All you can eat
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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