Burger King Heerengracht (Halaal) image

Burger King Heerengracht (Halaal)

Restaurant Fast food restaurant Meal takeaway Hamburger restaurant Halal restaurant

One of the Most Reviewed Halal restaurants in Cape Town


Address

Heerengracht St, Cape Town City Centre, Cape Town, 8001, South Africa

Website

www.burgerking.co.za

Contact

+27 21 417 5800

Price rating

$$ $$

Rating on Google Maps

3.90 (2.9K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 10 pm
  • Thursday: 9 am to 10 pm
  • Friday: 9 am to 11 pm
  • Saturday: (Day of Reconciliation), 9 am to 11 pm, Hours might differ
  • Sunday: 10 am to 10 pm
  • Monday: 9 am to 10 pm
  • Tuesday: 9 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: service (17) burger (14) King (11) Burger (9) good (9) staff (8) order (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Chris V. 1 year ago on Google
    Very nice Burger King. Fast friendly service with lots of space inside to sit down. They have a drink fountain that only does Pepsi refill. Outside is nice and clean with trees all around. Food was delicious and family loved it. We used the Burgerking app to get good prices of family meals. Thanks Burgerking!
    2 people found this review helpful 👍

  • 3/5 Adrian 11 months ago on Google
    Asked for cheese on my Original chicken burger but it was not added. Such easy orders that are wrong. Disappointing! Another visit today to get a simple Strawberry milkshake. Instead I was given a Vanilla shake and was then told my Strawberry shake tastes different to other places. The toilet smells like it hasn't been disnfected in 2 days which is rather gross.
    1 person found this review helpful 👍

  • 1/5 CLEM A. 3 years ago on Google
    Some staff wear gloves some don't. But I guessed it was because of management they don't have covid19 hygiene protocols in place bad management. Walked out of the place went to another burger place and was happier.
    1 person found this review helpful 👍

  • 5/5 Abdul-Atheem J. 3 years ago on Google
    Great food and great service.
    1 person found this review helpful 👍

  • 5/5 Shakir K. 3 years ago on Google
    Clean and safe
    1 person found this review helpful 👍

  • 5/5 Simone A. 3 years ago on Google
    Quick service burger was tasty

  • 5/5 Loyiso Z. 3 years ago on Google
    Superb service

  • 5/5 Charles B. 3 years ago on Google
    Lots of shops against a stunning Table mountain backdrop

  • 5/5 Nazeefah I. 3 years ago on Google
    Great location with friendly service.

  • 5/5 Bangaly C. 3 years ago on Google
    (Translated by Google) So well (Original) Tellement bien

  • 1/5 Muneeb V. 3 years ago on Google
    ADVERTISING THE BIG KING XXL FOR R73.90 THEN PAYING R80.90 FOR IT. This was 3 weeks ago, you only replying now ?

  • 5/5 laureen m. 3 years ago on Google
    Great food

  • 5/5 Frank M. 3 years ago on Google
    The service was quick and the burger was fantastic 👌, thank you

  • 1/5 Sarah H. 3 years ago on Google
    Horrible

  • 5/5 Japhetjapha M. 3 years ago on Google
    100% good

  • 5/5 Anton A. 3 years ago on Google
    Friendly staff and freshly prepared food. My craving was for the Chillie Cheese 🌶️🧀

  • 4/5 Marwaan M. 3 years ago on Google
    Fast service

  • 5/5 Caleb B. 3 years ago on Google
    Super dope

  • 4/5 Louis C. 3 years ago on Google
    Service was good and place was clean

  • 5/5 Arty D. 3 years ago on Google
    I just love the place & its my number one choice in terms of buying take aways

  • 1/5 Lynn M. 3 years ago on Google
    The service at this Burger King was awful. They extremely unprofessional to say the least.

  • 4/5 Nazier N. 5 months ago on Google
    The restaurant is always full but the service is efficient. I dont have an issue with this establishment and would recommend it for a good quality onthego Burger King meal...infact we had lunch on the lawn between the 2 city streets...was great

  • 5/5 Janelle M. 11 months ago on Google
    First time visiting this Burger King. I always order the same thing at Burger King and I can honestly say that this was the best Big King XXL burger I've gotten out of all the stores I've ordered from. They were very busy, but despite having so many people to cater to, the food was still top notch quality.

  • 5/5 Shaolin C. 1 year ago on Google
    Junk food done superbly. I was totally taken by the quality of the burger patties and real potato chips. Low to no salt, tastes real and better than the counter part Mac D. I don't do junk but sometimes we must go to the dark side. You have a 5 star rating from me.

  • 5/5 Donovan da S. 6 months ago on Google
    This has got to be the best burger king in cape Town. I have tried allot of different burger kings but this one really is amazing. Staff are good. Burgers fresh and juicy. Fries are fresh and yummy too. Definite winner. We'll done guys..

  • 1/5 Sunele L. 11 months ago on Google
    I bought a whopper from Burger King at Heerengratch, 33 on Foreshore CBD. My burgers were dry, and that specific branch haven't had a mayonnaise since approximately 2 months now. I complained on Twitter Burger King's account, and they have been making empty promises, that they will contact me, and it's been 2 weeks, and nothing has come forth. Their service is very poor and I'm dissatisfied and very disappointed.

  • 5/5 Denise L. 9 months ago on Google
    I was extremely impressed by the staff as my daughter left her phone, and upon return, the staff kept it safe for her.

  • 1/5 tashreeq d. 3 years ago on Google
    I order burger king every single day for delivery! They have a ordasity to reject my order then whe. Trying to reorder they go offline. I will no longer be supporting burger king.

  • 1/5 All C. 3 years ago on Google
    This is the first time i have used burger King. The food is good but the rolls were hard and dry as if it was old. If the rolls were not the way it was.. I would have given a better rating as i actually ate the patties without the roll!

  • 2/5 Jamie S. 3 years ago on Google
    Sorry to say but service was bad... there was only 1 teller and alot of staff standing around... They were training people on the coffee machine and we got our food before the coffee... Training should be done before shift or when its quiet...

  • 5/5 Morgan B. 7 years ago on Google
    Quick and friendly service. The food was very tasty. The location of the Burger King I went to in Cape Town's CBD was excellent. The views were stunning. If anyone is in the mood for a Whopper, I would definitely suggest they make a stop at this branch.

  • 3/5 Sikhumbuzo G. 3 years ago on Google
    Good food, my only issue is that I placed my order through the BK App and chose curbside collect as my option. Drove to the restaurant and after waiting for 10 minutes, decided to call to find out the status of my order where I was told that I am more than welcome to come in and collect my order because they are not busy - defeats the purpose of curbside collect doesn't it?

  • 1/5 Evan S. 3 years ago on Google
    I was just at my local Burger King. I ordered a King Value Meal. The board said R46.90, but were charged R49.90. I asked and were told that the boards don't get updated, but the system updates prices. Surely not the staff's fault, as they were very friendly and efficient.

  • 5/5 eugene r. 3 years ago on Google
    There is always good service, no long waiting on food

  • 1/5 Busatjie13 3 years ago on Google
    1 week later and I am yet to receive a refund or even a call to explain what happened to my order. Ridiculous. First time ordering from Heerengracht and definitely the last.

  • 3/5 Joshua W. 3 years ago on Google
    Very nice, well placed and social distancing in shop allows for worry free eating.

  • 5/5 Thandi G. 3 years ago on Google
    Always enjoy it..

  • 3/5 kaw 7. 3 years ago on Google
    The food was good and it has lot of sitting space. However the staff was a bit slow and the restaurant is not kept neat.

  • 5/5 Emin Cemil C. 3 years ago on Google
    (Translated by Google) What's the job of a burger here? (Original) Lan burda burgerin ne isi var😂

  • 4/5 Quanitah A. 3 years ago on Google
    It was so good

  • 4/5 andria o. 3 years ago on Google
    Didn't receive bad service, more the clientele who caused a disruption by talking at the top of their voices with the staff and making it impossible for the rest if us to hear each other or the poor cashier trying to take our order.

  • 4/5 Danie R. 3 years ago on Google
    Not great service today, unfortunately . Food great as ever.

  • 5/5 Henri G. 3 years ago on Google
    Friendly service

  • 1/5 Kashiefa 2 I. 3 years ago on Google
    Waited forever and a day for my food.

  • 1/5 Tamzyn K. 3 years ago on Google
    The burger was cold and the chips was over fried.

  • 5/5 Ruvimbo M. 3 years ago on Google
    The surprise burger was a real surprise... An extremely well loved surprise

  • 5/5 Ray M. 3 years ago on Google
    Awesome

  • 5/5 Lawrence L. 3 years ago on Google
    Good service

  • 3/5 jean-ross e. 3 years ago on Google
    Had to wait so long for my food, over 35 min and it's was not even that full

  • 4/5 Marius B. 3 years ago on Google
    Hidden away, but quiet and lotsa parking on weekends. Pleasant location and friendly staff.


Call +27 21 417 5800 Open on Google Maps

Amenities


  • Parking
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Halal food
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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