1/5 Leanne P. 7 months ago on Google
I
had
the
most
infuriating
experience
at
the
Sports
Science
Institution's
physiotherapy
department.
I
can't
even
believe
I'm
wasting
my
time
writing
this
review,
but
I
feel
it's
my
duty
to
warn
others
about
the
absolute
mess
that
is
their
appointment
system.
Let
me
tell
you,
not
once,
but
twice,
they
managed
to
miss
my
appointments!
The
first
time,
I
actually
received
a
confirmation
for
my
appointment.
So,
I
took
time
off
work,
battled
through
traffic,
and
eagerly
arrived
at
the
institution,
only
to
find
out
that
the
therapist
wasn't
here
with
no
call
to
even
advise
me.
I
have
to
admit,
the
therapist
is
actually
very
skilled,
which
makes
this
whole
ordeal
even
more
disappointing.
It's
such
a
shame
that
their
exceptional
skills
are
overshadowed
by
the
absolute
disaster
that
is
their
appointment
system.
The
second
time
around,
they
managed
to
screw
up
yet
another
appointment.
This
is
just
unacceptable.
I
don't
care
how
good
the
therapist
is;
a
business
that
can't
even
manage
to
honor
appointments
is
not
worth
my
time,
money,
or
patience.
The
manager
did
call
to
apologise,
but
honestly,
twice
is
my
limit.
I'm
done.
So,
to
sum
it
up,
I
will
not
be
going
back
or
recommending
them!
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