1/5 Daniel M. 1 year ago on Google
Just
stares,
no
welcoming
and
greetings
at
12h23
Sunday
05/Mar.
Couldn’t
go
inside
yet,
as
the
floor
was
filthy,
albeit
sweeping
works
had
commenced
but
mini
piles
of
filth
left
the
gathered
against
a
pillar
and
next
to
tables/chairs.
I
sat
outside
for
6min
before
someone
came
to
attend
to
me,
had
less
than
10patrons
in-house.
The
table
adjacent
mine
had
leftover
(crockery
and
all)
from
the
previous
patron.
Also
alerted
the
waitress
attending
to
me
and
she
left
it
there
still
(clutching
menus),
oh
well.
She
cleared
it
much
this
later
Went
back
to
peek
into
the
main
restaurant,
it
was
still
filthy
still,
shamefully.
Manager,
Blessing,
came
up
but
wasn’t
interested
to
listen
and
resolve,
although
he
begged
me
not
to
post
this
review.
If
only
he
didn’t
make
excuses:
“we
were
very
busy”.
Team
eventually
finished
sweeping
works,
after
I
offered
to
sweep
and
help
out
myself.
I
was
blessed
to
learn
from
an
maintenance
engineering
7
course
from
many
moons
ago,
that
a
dirty
floor
means
a
poorly
run
operation/plant/office.
And
sure
this
is
poorly
run,
unfortunately
I
didn't
bother
ordering
food
but
my
company
who
came
in
later
ordered
a
light
meal.
Manager
offered
to
waive
my
drink
from
the
bill,
but
I
insisted
bill
be
reprinted
and
I
was
blessed
to
pay
in
full.
Still
this
coffee
shop
doesn’t
have
any
muffins
(from
my
last
4-5visits
since
2020),
they
run
out
here,
so
why
have
them
on
the
menu
offering
still?!
Even
after
speaking
to
Management,
Blessing,
service
was
poor
although
he
tried
to
make
a
mark...
Come
on,
I
should
have
gone
to
the
taxi
rank
rather.
At
least
I
would
have
enjoyed
myself
and
connected
with
the
service
providers
(people),
despite
the
conditions!
I
am
blessed
to
be
able
to
meet
future
company/guests
at
home,
and
get
what
I
deserve
for
almost
free:
cleanliness,
warmth,
smiles,
friendliness,
peace,
comfort,
safety
et
all.
I
am
up
for
excellence,
service,
friendliness,
efficiency,
cleanliness,
and
this
establishment
is
not
up
for
it
-
sadly!
Bless
you
as
you
improve
in
staff
training,
change
culture,
keep
up
to
known
healthy
and
safety
standards
&
procedures,
and
imbibing
the
values
of
hospitality,
quality
etc.
Trust
me,
a
winning
culture
is
more
valuable
than
the
Rands
received
-
at
this
seemingly
very
profitable
establishment.
I
forgive
you
and
bless
you.
Thank
you