Nando's Vangate image

Nando's Vangate

Restaurant Fast food restaurant Meal takeaway Family restaurant Meal delivery Chicken restaurant Chicken wings restaurant Health food restaurant Portuguese restaurant South african restaurant

Afro-Portuguese chain restaurant serving flame-grilled chicken in spicy chilli sauce. People often mention order, service, nandos, chicken, delivery, cool, drink, ordered, time, manager,


Address

Jakes Gerwel Dr, Shop 81 & 82, Vangate Mall, Athlone, Cape Town, 7764, South Africa

Website

store.nandos.co.za

Contact

+27 21 699 8800

Price rating

$$ $$

Rating on Google Maps

3.60 (192 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: order (21) service (12) nandos (11) chicken (11) delivery (9) cool (9) drink (9) ordered (9) time (8) manager (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 mariam b. 7 months ago on Google
    Hi there.. the delivery came, no problem... but no cool drink.. I called and was told the driver collected the cool drink. It's almost 3 hours passed, I still did not get the cool drink I ordered and paid for....
    2 people found this review helpful 👍

  • 1/5 Muniebah A. 1 year ago on Google
    I'm very unhappy with the vangate branch delivery service. They never delivered my cool drink which was charged for. The driver had a attitude and then had nonchalant attitude to say they must make a plan to bring the cool drink because it's not his problem. I use to buy almost every second week by them but they really don't care.
    1 person found this review helpful 👍

  • 1/5 kuda m. 7 months ago on Google
    Your griller and your coodinayer they drunk as we speak but they will serve us how does be a halaal store being served when we are being served with drunk people,every day church your pple
    1 person found this review helpful 👍

  • 1/5 MATTHEW W. 11 months ago on Google
    If anything has convinced me to dump Nandos and only do Pedro's it was my experience this morning. Went to try their new Soup Galinha Picada and roll. It's advertised in a small bowl, however got a medium coffee cup filled ¾ of the way. It's the reason why Pedro's are taking all your customers because you were expensive but worth it however your shrinkflation have gotten out of hand.
    1 person found this review helpful 👍

  • 5/5 the unlucky g. 5 years ago on Google
    Its nice and cool😎 igo there evertime ihave the chance it doesn't slip out of my hands i like nandos vangete ilove it come if your looking for agood nandos restaurant
    1 person found this review helpful 👍

  • 5/5 Castro N. 4 years ago on Google
    Great service and staff

  • 1/5 Cheryl Van r. 4 years ago on Google
    Had lunch at nandos vangate service was poor as we had to sit at a dirty table and noone bothered to come and clean the table but the waiters are up and down past us really now

  • 4/5 Stuart Mc I. 4 years ago on Google
    Peri Peri Chicken. Good food and service

  • 2/5 Ryan C. 4 years ago on Google
    My second time ordering from the nandos app and there is a item missing on delivery

  • 1/5 Magdalene O. 4 years ago on Google
    I just ordered 2 chicken bowls and a two litre cream sode R34 but instead got a 500ml coke included in my order...

  • 1/5 clinton bradley J. 4 years ago on Google
    They dont use gloves when they prepare your food its damn disgusting.

  • 4/5 Dillon van der v. 5 years ago on Google
    Would be five stars if the staff smiled more

  • 5/5 Toto K. 5 years ago on Google
    Great food but Nandos is a bit pricey.

  • 4/5 inshaaf s. 5 years ago on Google
    The meals are always on time, meals are always fresh and ver friendly service was given i reccomend nandos vangate mall!

  • 5/5 Waseem L. 5 years ago on Google
    The usual what to expect at nandos

  • 3/5 Songezo M. 5 years ago on Google
    Quick and friendly service

  • 4/5 Boitumelo P. 5 years ago on Google
    It was a good experience.

  • 3/5 Yaasir S. 5 years ago on Google
    Just like any other Nandos

  • 4/5 R M. 5 years ago on Google
    Good tasting chicken

  • 1/5 Jeremy B. 5 years ago on Google
    Service delivery average. Charge me for redbull energy drink which i never ordered. Chicken was bad. Complained to customer services and i was told the manager will contact me within 48 hours. I had to do a follow up. The manager George called me to apologize and told me to come in for a meal free of charge. Got home as I was just about to eat the meal, I found hair on the chicken. This was absolutely disgusting. I threw it away and didn't even bother to call the store. I will never ever buy food from this Nando's (Vangate)

  • 5/5 Valentino B. 5 years ago on Google
    The usual Peri Peri taste with excellent service

  • 5/5 Michelle R. 9 months ago on Google
    I had the pleasure of interacting with a lovely and patient lady named Anezwa.She was kind and patient despite the fact that I could not make a choice.Exceptional service after a pretty hard day.Little things mean alot!

  • 1/5 Clinton B. 5 months ago on Google
    I've ordered a few times. The food is always cold, there is ALWAYS Something missing from my order. I just sent the drive back. I'll rather get in my car and drive to Belgravia road even though Vangate is literally 4 minutes from my house.

  • 1/5 Magdeeba Van R. 4 months ago on Google
    We ordered online and waited since 12:20pm and the food only arrived at 14:30pm, everything was cold and the chips tasted stale, do not use their online services

  • 5/5 Naz A. 1 year ago on Google
    When my mother lived Rylands for 19 years, this was the Nando’s we would come to at least twice a month. Their food has always been amazing and the staff is always friendly and helpful. Our favourite as a family, is a whole lemon and herb chicken cut in 8 pieces with chips and salad and garlic rolls. So yummmmmy! They never disappoint 👌

  • 5/5 Mohammad A. 3 years ago on Google
    Really good

  • 5/5 Adventurous Evan N. 7 years ago on Google
    Quality of food is bst

  • 1/5 Jaweed D. 3 years ago on Google
    Very disappointed and upset with nandos vangate. We ordered via uber eats app. The app even showed driver collecting. After waiting one and a half hours order got cancelled with no explanation.

  • 1/5 Clement N. 3 years ago on Google
    When a business has more customers, the service level get sometimes compromised. Especially affecting those who order online. In a nutshell I was disappointed!

  • 5/5 Matthew L. 3 years ago on Google
    Great food, amazing service and a fantastic all round experience.

  • 1/5 Mendy N. 3 years ago on Google
    I'm very disappointed with my order, first of all the fries are not what I ordered they actually did their own thing. Number 2 my full chicken is dry with little sauce, the chicken should be juicy and the sauce must be visible because your chicken is very nice with an extra sauce that drips on it. I'm not happy with my order😡.

  • 4/5 Nerosha D. 3 years ago on Google
    Abit of a long wait but good food overall

  • 1/5 Zaytoen Le R. 4 years ago on Google
    I am a regular customer, normally me and my husband eats in at the restaurant and never had a problem... the last few times decided to order via telephone and to be in the comfort of home... The first time was for delivery and there were items missing... I called the shop and they said they will add it to my next order... second time I ordered was also delivery and asked them about the items that was missing in my previous order, delivery came and some items were wrong... flavours, skin on chicken etc. And also they did not send missing items of the previous order... I called the shop again and they apparently forgot and sent it with the driver.. Third order today was for collection because delivery was not available and once again order was not right... chicken was bland, tasteless, no extra sauce as I asked for.. skin on chicken when I asked for no skin, plain chips when I asked for spiced... I am very disappointed... is this how neverminded you are if it's not an eat in at the restaurant???

  • 1/5 Madenea I. 3 years ago on Google
    Staff not using proper protective clothing.Mask only there mouth is closed preparing food with out gloves...😢🙊

  • 1/5 Ameen A. 3 years ago on Google
    Hi i orderd food this morning already and it has never came .. i am so disappointed in nandos

  • 1/5 ziaad a. 3 years ago on Google
    Placed order for delivery,food was disgusting,old chips,pita was broken and lettuce was dark green, like it was cooked. Its my 2nd time with this branch, i am very disappointed. Never again And customer care wasn't much help either

  • 5/5 Lungisa L. 3 years ago on Google
    Great Service nice food.

  • 5/5 Leigh H. 3 years ago on Google
    Ordered on the Nandos app. Food arrived quickly and was perfect. Lots of extra sauce and was still warm when it arrived.

  • 5/5 Nisar Abbas S. 3 years ago on Google
    Good taste

  • 5/5 Muhammad Y. 3 years ago on Google
    Love it

  • 5/5 Subeiga N. 3 years ago on Google
    Fast and enjoyed the quiet and distance from other tables.

  • 5/5 Aphiwe N. 3 years ago on Google
    I had a nice time,your employees are very kind

  • 5/5 Zaeem R. 4 years ago on Google
    Food was nice. Chicken was hot and saucy just the way I like it.

  • 1/5 aleem w. 4 years ago on Google
    So I'm a regular customer at vangate malls nandos branch, so myself and my partner decided to eat there yesterday for lunch, I place our order and this teller tells me to insert my card and so forth, I do so and the machine takes long to process, she pulls my card out and inserts it into another machine, I then insert my pin and so forth again and the order goes through on the card machine and I get an sms showing it went through on the second machine, the 1st machine then declines, as I get my food we sitting and eating and the manager comes to me and tells me that the order never went through so I looked at her and showed her on my phone that it went through, so she tells me the order slip never printed so I had to do the purchase Again! It goes through once again and the oder slip gets printed, I asked the manager but now I'm being double charged for my meal she says it will automatically reverse immediately, I'm all calm about it, as I leave she tells me if it doesn't come through by tomorrow which is today I should phone in, I tried phoning a few times I couldn't get through, I then had to drive from home which is from grassy park all the way to vangate mall to enquire about my refund of R140, I get there, a different manager on site by the name of Sharon who I feel like I was speaking to a robot, no customer skills whatsoever, anyway she then tells me I need to wait 48 hours again! I drove all the way from grassy park for a 140 for nandos mistake cause their order slip never printed as to my knowledge that's a business issue not a customer issue, this manager was so abrupt telling me there's nothing she can do and the more Im telling her what the other manager said all she is saying she understands, understand what exactly if you not listening to my issue but to respond... So I left nandos now without my refund drove a R100 petrol out all because the phone wasn't being answered where this could have been resolved instantly yesterday and yet still unresolved.

  • 4/5 prevesh p. 4 years ago on Google
    Always good chicken

  • 1/5 Aiyaaz D. 4 years ago on Google
    Ordered online to have delivered with the only option being Vangate. They called to say they do not have pitas or spinach, no problem, changed to something else. Order arrives with the wrong cool drink. I ordered a Tab, specifically because there is a diabetic who would be drinking from the cool drink. The order arrived with a normal coca cola original. They could call to say they do not have pitas or spinach but see it fit to just send any cool drink. Also, this is not the first time I've had an issue with Nandos Vangate. A previous order rocked up more than an hour after the estimated arrival time without any communication. I miss the days when I had Belgravia or Kenilworth as options when ordering online.

  • 4/5 Lizelle C. 4 years ago on Google
    Good service... Lovely food... Good seating...

  • 1/5 Lerato M. 4 years ago on Google
    My food was undercooked but they replaced my meal but then you don't enjoy your meal any more because the first one was not well done. I mean I could see the blood coming from the meat... And plus I'm pregnant so I am not supposed to eat undercooked food # why would I want to lambaste you what will I gain a free meal??

  • 1/5 Carlinda B. 4 years ago on Google
    Vangate Mall Nandos 😒Placed order and still waiting nearly 2hours now and no-one answering store phone. 😡 very poor service. Disgusting to be waiting so long. Very annoyed


Call +27 21 699 8800 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cash only
    • ✓️ Debit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Halal food
    • ✓️ Quick bite
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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