Arby's image

Arby's

Restaurant Fast food restaurant Meal takeaway Sandwich shop American restaurant Deli

One of the Most Reviewed Meal takeaways in Carbondale


Address

1384 E Main St, Carbondale, IL 62901

Website

locations.arbys.com

Contact

(618) 457-2088

Price rating

$ $$$

Rating on Google Maps

4.10 (1K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 AM to 1 AM
  • Wednesday: 10 AM to 1 AM
  • Thursday: 10 AM to 1 AM
  • Friday: 10 AM to 1 AM
  • Saturday: 10 AM to 1 AM
  • Sunday: 10 AM to 1 AM
  • Monday: 10 AM to 1 AM

Featured Reviews


Frequently mentioned in reviews: order (10) Arby' (8) sandwich (7) fast (6) Arby (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Lindsey A. 5 months ago on Google
    You could tell the staff was new and somewhat in training. The girl was very nice and young at the register. I could tell she was having it rough with a few customers who thought their ____ didn't stink. The manager was doing all she could to train and run the restaurant smoothly. Customers can just be so rude when the employees are doing their absolute best.

  • 1/5 Brooke B. 4 months ago on Google
    Worst Arby's I've ever had. After waiting almost 30 minutes in the drive through line, all of our food was cold and they were out of Arby's sauce. I'll never go back.

  • 1/5 Shawnya W. 4 months ago on Google
    Uber eats driver left my food and when I contacted the store Manager and staff have funky attitudes and overcooked food! If I was in person they wouldn't had the same energy. This is why ppl go postal. I'll never eat there again.

  • 5/5 MorningStar O. 4 months ago on Google
    Reliable quality and price in an ideal location for shopping convenience. Small but friendly and clean atmosphere featuring very disabled and wheelchair friendly inside with friendly employees. My fav of all the fast food in this shopping area.

  • 5/5 Destiny F. 3 months ago on Google New
    It was a peak drive-through experience. They were quick to take our order, quick to serve us, and quick to thank us. They loaded us up with Ketchup and Arby's sauce, a rarity with fast food places it seems. The food was bagged correctly, hot, and neatly packaged for easy car ride eating. The drive-thru employee was friendly and very pleasant to conversate with. We will definitely be back and recommend this location for your Arby's fast food fix.

  • 5/5 Benjamin W. 6 months ago on Google
    The guy at the window was cool. Food was a good as I would expect. If I wanted better I knew I would be going to a sit down vs a drive thru. 5 star service.

  • 3/5 Alex A. 5 months ago on Google
    Sandwiches were mid at best and the fries tasted like fryer cleaner and were inedible. I mostly go to Arby’s for their amazing fries but I will not be going back to this location anytime soon

  • 2/5 Steven R. 6 months ago on Google
    I went through the drive thru and only 1 car was in-between myself and the ordering speaker... it took right about 25 min to get out of the drive thru line.... that's a long......long time to wait to spend money at a "fast food" place. Not fast at all. Maybe they need to hire more help.

  • 1/5 Nick O. 6 months ago on Google
    Tried the new CHEESESTEAK. Its microwaved and tasted watery and soggy. No flavor.

  • 4/5 Caroline K. 6 months ago on Google
    Very yummy but forgot to put cheddar on my double beef and cheddar :(

  • 5/5 Blue P. 7 months ago on Google
    I go here often (at least a few times per month) the last time they messed up my order was about 8 years ago. I also go (much less often) to another food spot that ends in 'bread' (and its much more expensive) and out of the last 3 times there, 2 of them they have given me half of my order. Need I say more?

  • 2/5 Jen S. 7 months ago on Google
    I grew up on Arby’s — it was one of the few fast food places we ever went to. This local Arby’s tends to be hit or miss, but in my case, seems to be a miss more often than not. Especially when ordering through DoorDash, it’s very rare that the order is correct. I always get a French dip sandwich (it’s basically a normal roast beef sandwich but you’re paying extra for Swiss cheese and the dip). They NEVER include the dip. I called once and was told that I should have the DoorDash person ask for it. I feel bad asking them to do that though and it’s technically part of the order, so they shouldn’t have to. They also rarely give any sauce or if they do, it’s one pack. If you have a whole French dip and an order of fries, one Arby’s Sauce isn’t really ideal. Today’s order, in particular, was disappointing. Not only was it missing the dip and only having one Arby’s Sauce packet, the sandwich itself did not seem edible. Half of the meat on it was a yellow/orange color — maybe stale? Despite taking the discolored meat off, I felt like I might get food poisoning from the sandwich and chose not to eat it at all. Technically, I didn’t need the sauce or the dip, after all… I really like Arby’s but I think it’s not worth ordering from this location anymore, sadly.

  • 2/5 Paul C. 9 months ago on Google
    This Arby's use to be Clean and Food was good not anymore Roast Beef was not fresh and air conditioner wasn't working and trash overflowing in cans also not busy the employees were busy talking as they made a cripple veteran walk all the way to counter to get his food when they clearly could have brought it to his table.

  • 2/5 Dallas B F. 10 months ago on Google
    The first time I had tried this place, I had been out running around all day so I was really hungry by the time I got here. I looked over the menu and saw they had one of my favorites the Rueben sandwich, it was reasonably priced so I got it and left. I was with a friend and we ate in the car I enjoyed the entire sandwich thoroughly. About an hour after I got home I started feeling really sick I knew exactly what was happening I had food poisoning I have been through it before. It was the sour kraut I guess poor handling and storage of the product lead up to my being so sick for over two days that I can't ever go back there again. I wonder how many other people this happened to.

  • 1/5 Elisabeth 9 months ago on Google
    The manager with the short redish color hair is rude! I went inside to attempt to buy food. She comes from the back and asked if I have an online order. I said no. She goes back to writing on her paper and then says " well it will be just a minute, I I mean do you know what you want" as if I was a bother. So I said I don't want anything thanks. And I left.

  • 3/5 Stacy B. 11 months ago on Google
    My boyfriend and I both like Arby's and the sandwiches were really great but the curly fries were old and cold. There was no line to order and just a short wait til our order ready. There was a guy doing a awesome job moving tables and mopping the dining area.

  • 5/5 Joseph W. 8 months ago on Google
    We love the French Dip best! Although we don't think it's quite as quality meat wise, is it was in their early days. Still good though....

  • 5/5 Karen A. 1 year ago on Google
    I had a Ruben sandwich curly fry and sweet tea.it was after 11pm on a Tuesday night the young man on the speaker was very patient and it was the best meal I've gotten from a drive through in ages

  • 5/5 justin w. 11 months ago on Google
    Food Is always good. I actually worked for Arby's for 15 years in Montana and in Arizona. Always love Arby's! The service was awesome and the cashier was awesome!! Always love to ring the bell. Will go back again many times down the road


Call (618) 457-2088 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✗ Delivery
    • ✓️ Drive-through
    • ✓️ Curbside pickup

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